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Porsche Westlake

Thousand Oaks, CA

4.8
403 Reviews
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3863 Auto Mall Dr

Thousand Oaks, CA

91362

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Showing 403 reviews

October 04, 2016

Best Service I feel extremely happy with the service here. Steve consulted with me about the symptoms the car was having, and immediately provided a loaner vehicle More

by beertvguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2016 -

Porsche Westlake responded

I am glad to know that you enjoyed your experience with our Service department and Steve! Thank you for choosing Rusnak/Westlake Porsche, and thank you for the great review. - Keith Goldberg, General Manager

September 24, 2016

Service Rich was great and he will be an asset to Porsche as he was my advisor at Audi. I trust his suggestions and will continue to have my car serviced ther More

by Fivebuffs
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Rich Ruiz
Oct 04, 2016 -

Porsche Westlake responded

I am so pleased to hear about your wonderful experience with Rich in Service.Thank you for the great review, and thank you for choosing Rusnak/Westlake Porsche! - Keith Goldberg, General Manager

August 31, 2016

Great service I had an appointment for service . I did not have to wait they took care of it as it was explained to me before I arrived at the dealership. I was out More

by AlexL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Stratmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2016 -

Porsche Westlake responded

Alex, Thank you for the great review and thank you for recognizing Fernando! We look forward to working with you in the future! - Keith Goldberg, General Manager

August 22, 2016

30,000 mile service I brought my car in to be serviced on Saturday and dealt with Richard. He explained to me what needed to be done and took the time to answer all of m More

by Nicole
Recommend Dealer
Yes
Employees Worked With
Richard Ruiz
Aug 29, 2016 -

Porsche Westlake responded

Nicole, I am so pleased to hear that you received fantastic customer service during your Service visit. Thank you for recognizing Richard, and thank you for the fantastic review! We appreciate you choosing Rusnak/Westlake Porsche!- Keith Goldberg, General Manager

July 29, 2016

Leased a 2017 Macan Marty was wonderful to deal with and listened to what my husband and I were looking for. Great experience and I have already referred him to a friend More

by Aileen Hagy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2016 -

Porsche Westlake responded

Aileen, Thank you for recognizing Marty! I am happy to know that he helped you find exactly what you were looking for. Thank you for choosing Rusnak/Westlake Porsche! We hope you continue to enjoy your vehicle. - Keith Goldberg, General Manager

July 27, 2016

Great personal service I had a problem with a warped door panel on the CPO Boxster I had pursched about 2 months earlier and I feel Steve Ellis went out of his way to get th More

by 981BS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2016 -

Porsche Westlake responded

Thank you for your great review and thank you for recognizing Steve. I am happy that we were able to get this repaired in a timely and professional manner! - Keith Goldberg, General Manager

June 23, 2016

leasing a new Cayenne Really enjoyed my experience at rusnak and working with Mario. Loving the car! Thanks so much for your patience and expertise. I will be back for sure More

by guitarzan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario
Jun 29, 2016 -

Porsche Westlake responded

Thank you for the fantastic review, and thank you for recognizing Mario! I am happy to hear that you received excellent customer service, and that you love your new car! Thank you for choosing Rusnak/Westlake Porsche! -Keith Goldberg, General Manager

June 19, 2016

Excellent Experience I brought my Porsche 911 C4S into the Rusnak for my annual service. Steve was on top of everything and I had a great experience. More

by seangold
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2016 -

Porsche Westlake responded

Thank you for the excellent feedback. I am glad to hear that Steve took excellent care of you during your visit. -Keith Goldberg, General Manager

June 17, 2016

Excellent Attentive, helpful, knowledgable and nice. Karl was very friendly, and enthusiastic. He was honest and answered all of our questions. We enjoyed th More

by rbrauer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl
Jun 29, 2016 -

Porsche Westlake responded

I am happy to hear that Karl was helpful, kind and professional. Thank you for this fantastic review, and thank you for choosing Rusnak/Westlake Porsche! We hope you love your new car. -Keith Goldberg, General Manager

June 11, 2016

2017 Carrera 4S Cab Great service and communication throughout the process. Rene was fantastic to deal with. Loaner car provided and car washed and ready when I arrived More

by DailyDriver101
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rene Caranco
Jun 20, 2016 -

Porsche Westlake responded

I am pleased to hear that you received fantastic customer service and great communication throughout your service experience. Thank you for recognizing Rene, and thank you for the fantastic review. -Keith Goldberg, General Manager

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