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Porsche Westlake

Thousand Oaks, CA

4.8
403 Reviews
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3863 Auto Mall Dr

Thousand Oaks, CA

91362

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Showing 403 reviews

February 22, 2017

Pleasant experience Mark was very helpful and professional with my purchase of a Cayenne. I appreciated the time he took to show me the vehicle as well as the test drive. More

by jvt
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Stratmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2017 -

Porsche Westlake responded

Thank you for taking the time to provide this wonderful feedback, and for recognizing Mark. I am glad to know that he was responsive and thorough through out your experience. We hope you love your new Porsche, and thank you for choosing Rusnak/Westlake Porsche! - Keith Goldberg, General Manager

February 10, 2017

The best Porsche service anywhere I've got 3 Porsches, know a lot of other Porsche owners, have owned a number of other brands over the years as well. Rusnak Porsche's service departm More

by geoff walsh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Abergil, Mark Leach
Feb 14, 2017 -

Porsche Westlake responded

Geoff, thank you for this terrific review. It is wonderful to know that an experienced Porsche owner, like yourself, thinks so highly of our dealership. We truly appreciate this exceptional feedback, and we look forward to providing high quality cusotmer service during your next visit. - Keith Goldberg, General Manager

February 03, 2017

Peter's Boxster I would recommend your salesman's professionalism to anyone who is interested in acquiring a Porsche. He took the time to show, explain and test drive More

by Peter Ricciardi
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Marty Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2017 -

Porsche Westlake responded

Peter Thank you for the great review. I am happy to hear that you enjoyed your purchasing experience. We hope you love your beautiful Porsche. Thank you for choosing Rusnak/Westlake Porsche. - Keith Goldberg, General Manager

February 02, 2017

Marty Goodman Excellent Service Marty Goodman handled my Porsche return and made it an easy, pleasant experience. It was quick and efficient. We are obtaining our next Porsche from More

by B.K.
Recommend Dealer
Yes
Employees Worked With
Marty Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2017 -

Porsche Westlake responded

Ken, I am happy to learn that Marty provided professional and pleasant customer service. Thank you for the great review, and we look forward to working with you again! - Keith Goldberg, General Manager

December 23, 2016

very professional The dealership staff are friendly, attentive and do their upmost to take care and service customer needs transportation was supplied when needed and More

by Rick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Ruiez
Dec 28, 2016 -

Porsche Westlake responded

Rick, thank you for the great review. I am happy to hear about your wonderful experience with our team. We hope you continue to enjoy your vehicle! - Keith Goldberg, General Manager

December 21, 2016

Great service support Steve Listened carefully to my list of concerns and he and his tech addressed each one. Handled the extended warranty claim so that all necessary repa More

by fbfisher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2016 -

Porsche Westlake responded

Thank you for the compliments to Steve, and for the great review. I am pleased to hear that you had a smooth and simple Service visit. - Keith Goldberg, General Manager

December 06, 2016

Always satisfied with service I've had two Boxster Porsche's in the past 20 years and Rusnak has been my service of choice. Steve Ellis has been my service rep since the begi More

by Suzyq8383
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2016 -

Porsche Westlake responded

Suzy, We truly appreciate your businessover the past years. Thank you for recognizing Steve, as he is a great team member. He will thoroughly enjoy reading your review! - Keith Goldberg, General Manager

December 03, 2016

Great service from Steve Ellis and the entire staff. Very professional and courteous service. Highly recommend the service department and particularly Steve Ellis, who made the experience very easy. Ca More

by porsche guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2016 -

Porsche Westlake responded

I am so pleased to hear that you enjoyed your Service experience, and your visit with Steve. We look forward to working with you in te future!- Keith Goldberg, General Manager

November 15, 2016

Really Great Service Experience I bought from Rusnak a really nice 2005 Carrera S manual, with about 23,000 miles on it. I asked Steve Ellis to do the next major service, and he coul More

by richardd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Rubin
Dec 01, 2016 -

Porsche Westlake responded

Richard, thank you for the compliments to both Steve and Michael! I am happy to know that you have enjoyed both Sales and Service experiences with us. We look forward to working with you and your Porsche Carrera again. - Keith Goldberg, General Manager

November 15, 2016

Great buying experience Michael Rubin is a really good guy; he has a very relaxed, no pressure, approach, he lets you take your time with the car (test driving etc., looking More

by richardd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Rubin
Dec 01, 2016 -

Porsche Westlake responded

Richard, thank youf or the great review, and for recognizing Michael! I am happy to hear that you enjoyed a pleasant purchasing experience. Thank you for choosing Rusnak/Westlake Porsche! - Keith Goldberg, General Manager

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