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Porsche Westlake

Thousand Oaks, CA

4.8
403 Reviews
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3863 Auto Mall Dr

Thousand Oaks, CA

91362

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Showing 403 reviews

August 05, 2017

Great service Best service Iv'e had at any dealership. Everyone goes out of there way to make sure you are satisfied. If they don't have an answer to your question More

by star9john
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Stratmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rene
Aug 10, 2017 -

Porsche Westlake responded

WOW! We enjoy hearing excellent feedback about our team and facility. Thank you for taking the time to tell us about your visit. Come in and see us again! - Keith Goldberg, General Manager

July 30, 2017

Best ever Robert is an outstanding guy He is very knowledgeable and very kind. The delivery of the new car was very smooth and easily understood and quite sim More

by Massimo6855
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Watkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2017 -

Porsche Westlake responded

Thank you for your kind review. I am pleased to hear that you enjoyed your visit with Robert. Thank you for choosing Rusnak/Westlake Porsche. Enjoy your vehicle! - Keith Goldberg, General Manager

July 27, 2017

Rene service mgr service Rene took car to tech to confirm problem, ordered part, and had it installed in 15 minute wait after part came in and he called to tell me he received More

by Bob345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rene Carrasco
Aug 08, 2017 -

Porsche Westlake responded

Bob thank you for this feedback! I am glad that Rene was able to deliver quick and quality customer service. - Keith Goldberg, General Manager

July 15, 2017

PROFESSIONAL,COURTEOUS AND WARM We saw the low mileage used car that we have been interested in online. Went to Rusnak after speaking with Carl on the phone. Thoroughly enjoyed the More

by donhart1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Bell
Jul 24, 2017 -

Porsche Westlake responded

Don, thank you for this great feedback and welcome to the Rusnak/Westlake Porsche family! I am glad that Carl was able to assist you in finding a beautiful Porsche vehicle. Thank you for your business, and thank you for the fantastic review. - Keith Goldberg, General Manager

July 06, 2017

Excellent service and work done correctly. Everyone in the o Rene and the girls at the counter are very helpful. Getting my courtesy car will my cayenne is being serviced is effortless and everyone was great. I More

by Jim cauanne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rene
Jul 17, 2017 -

Porsche Westlake responded

Jim, I am glad to hear that you enjoyed an effortless and pleasant experience. Thank you for your compliments to Rene and our front desk team members! We appreciate your positive feedback, and your business. Thank you for choosing to work with Rusnak/Westlake Porsche! - Keith Goldberg, General Manager

July 03, 2017

Looking for an SUV for my daughter We came to see an SUV for my daughter Johanna. Joshua Clark met us at the door right out the gate he was nails and made us feel right at home about th More

by new found lover of rusnak
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joshua Clark
Jul 10, 2017 -

Porsche Westlake responded

Thank you for your great feedback! I am glad to hear that Joshua provided wonderful customer service to you and your daughter! I am glad that he was able to answer your questions and assist you through the transaction. Thank you for choosing Rusnak/Westlake Porsche, and thank you for the wonderful review! We hope to work with you in the future. - Keith Goldberg, General Manager

May 28, 2017

Friendly and very easy to work with. They are very friendly and easy to work with. They gave me a fair price and i would recommend them to anyone. I did my purchase remotely and it went f More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2017 -

Porsche Westlake responded

Thank you for the terrific review. I am happy to hear that you had a seamless and professional remote purchase. Thank you for choosing Rusnak/ Westlake Porsche. - Keith Goldberg, General Manager

May 26, 2017

Great Experience Mark was very helpful, listened to what we wanted, and found it for us. The experience of purchasing the car was seamless and not too pushy. More

by king5878
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Stratmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2017 -

Porsche Westlake responded

I am glad to hear that Mark assisted you in finding the perfect vehicle. Thank you for choosing Rusnak/Westlake Porsche. We hope you love the new ride. - Keith Goldberg, General Manager

March 18, 2017

PROFESSIONAL AND ENJOYABLE OUR EXPERIENCE AT RUSNAK WAS THE MOST PLEASANT AND PROFESSIONAL PURCHASE OF A VEHICLE IN THE 49 YEARS THAT WE HAVE BOUGHT A CAR AND WE HAVE BOUGHT More

by 38fordwoodie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JOSHUA CLARK
Mar 27, 2017 -

Porsche Westlake responded

This is truly wonderful to read! I am so pleased to hear that your recent purchase with Rusnak/Westlake Porsche stood out among the rest. What a terrific compliment, and testament to our team! Thank you for this excellent feedback, and for your business. We hope you love your new vehicle! Keith Goldberg, General Manager

March 07, 2017

very satisfied with the service performed I purchased a set of new tires . I had to wait a few days which is ok . Once the tires arrived, Renee arranged for prompt installation More

by yasha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renee
Mar 20, 2017 -

Porsche Westlake responded

Yasha, thank you for your patience in waiting for the tires. I am pleased to hear that the rest of your experience was prompt and efficient! Thank you for recognizing Renee, and thank you for the great review. - Keith Goldberg, General Manager

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