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Porsche Westlake

Thousand Oaks, CA

4.8
403 Reviews
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3863 Auto Mall Dr

Thousand Oaks, CA

91362

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Showing 403 reviews

November 01, 2017

Found the car through Porsche website. Worked with Marty, very professional covering everything prior to our visit to pick up the car. Dealership experience was great and Marty a pleasure to work with. High More

by epnich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2017 -

Porsche Westlake responded

Thank you for the great review of your buying experience. I am glad to hear that Marty was professional and easy to work with! Thank you for choosing Rusnak/Pasadena Porsche. - Keith Goldberg, General Manager

November 01, 2017

Service and check car for needed repairs Needed service and it appears it was done and done on time. Car was clean when I picked it up. Nothing noted that concerned me. More

by WBC1945
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2017 -

Porsche Westlake responded

Thank you for the great review! I am happy to hear that you had a seamless Service experience. - Keith Goldberg, General Manager

October 25, 2017

Richard has been taking care of our cars for 7 years. First at Audi and now at Porche. He’s been amazing in every aspect possible. Porche is lucky to have h More

by Dfeingold
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard
Oct 30, 2017 -

Porsche Westlake responded

Thank you for your continued patronage, and thank you for recognizing Richard! We are so glad to have Richard on our team. Thank you for your review! - Keith Goldberg, General Manager

October 23, 2017

Great Customer service.Mario it is the best you can expect. Mario went above and beyond to make sure that I was most comfortable with my service. I purchase my car over year ago, but Mario care for you cust More

by FFreire
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Perera
Oct 30, 2017 -

Porsche Westlake responded

Thank you for the great review. I am so pleased to hear that Mario went above and beyond to ensure a fantastic Service experience. Thank you for your business, and this excellent feedback. - Keith Goldberg, General Manager

October 22, 2017

Thrilled Many thanks for the personal attention to detail, patience with the host of questions I had before and after the sale and continued support. God bless More

by autohog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Watkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary (finance)
Oct 30, 2017 -

Porsche Westlake responded

Thank you for this great review! I am happy to hear that you enjoyed a thorough and pleasant buying experience from start to finish. Thank you for choosing Rusnak/Westlake Porsche. - Keith Goldberg, General Manager

October 19, 2017

Found My Turbo S This is not my first nor will it be my last Porsche purchase from Rusnak Porsche Westlake. Approximately two years ago I purchased my fifth Porsch More

by lifelongporscheowner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl Bell, Sam Abigail , Keith Goldberg
Oct 30, 2017 -

Porsche Westlake responded

Congratulations on your beautiful Porsche! I am so glad to know that Carl and Sam were able to deliver your dream vehicle, at a deal you were looking for. We so appreciate your business, and this excellent review. We can't wait to deliver more incredible experiences in the future. Enjoy your new vehicle!- Keith Goldberg, General Manager

September 23, 2017

Treats me like I am his only customer Each time I come in I'm greeted with a smile and how can I help you today. My car is serviced by support staff of highly trained Porsche technician More

by lifelongporscheowner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl Bell
Oct 02, 2017 -

Porsche Westlake responded

Thank you for this tremendous feedback. I am so pleased to hear that our team makes you feel welcomed, and delivers great communication and fantastic customer service. We look forward to working with you in the future! - Keith Goldberg, General Manager

September 22, 2017

Always the best There are few service advisors that would be the sole reason to take your business to a dealership. Steve Ellis is one of them. He is knowledgeable, More

by Steve V
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2017 -

Porsche Westlake responded

Thank you for the wonderful Service feedback, Steve! I am happy to know that Steve delivered knowledgeable and professional customer service during your visit. - Keith Goldberg, General Manager

August 16, 2017

great sevice everything done right and they were able to meet my tight schedule. loaner car was perfect and when price was more than original estimate I was told a More

by sol lehr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2017 -

Porsche Westlake responded

Thank you for the great review of our team! I am pleased to hear that you enjoyed efficient service during your visit. Thank you for choosing Rusnak/Westlake Porsche. - Keith Goldberg, General Manager

August 16, 2017

Rusnak service Great team to work with from purchase through service and repeat purchase. I have dealt with this team for many years and am totally satisfied with th More

by Paul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Goldberg, Tina Shahverdian
Aug 28, 2017 -

Porsche Westlake responded

Thank you for the great review, Paul! We are grateful for your continued business, and this excellent feedback. We look forward to delivering more great customer service during future visits! - Keith Goldberg, General Manager

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