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Porsche Westlake

Thousand Oaks, CA

4.8
402 Reviews
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3863 Auto Mall Dr

Thousand Oaks, CA

91362

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Showing 402 reviews

November 09, 2018

Out of State Used Car Purchase I was looking for a very specific used Mercedes in prime condition with a white exterior and tan interior. There weren't any in Utah where I live, or More

by UT Car Buyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Belichesky
Nov 21, 2018 -

Porsche Westlake responded

It is our pleasure to take care of you and your vehicle! We look forward to seeing you again soon. - Keith Goldberg, General Manager

October 26, 2018

Maintenance and warranty service Performed annual service, software update and warranty requests. When i dropped off my car, staff worked with me to allow me to continue my day with More

by Silverbullet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Crovo
Nov 06, 2018 -

Porsche Westlake responded

It is our pleasure to take care of you and your vehicle! We look forward to seeing you again soon. - Keith Goldberg, General Manager

October 21, 2018

First 911 Service It may sound a little funny, but it's actually a pleasure to take my car in for service at Rusnak/Westlake. Eric and Kristen were helpful and friendl More

by LinseyGTS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric and Kristen, Carl Belichesky
Nov 06, 2018 -

Porsche Westlake responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help! - Keith Goldberg, General Manager

October 20, 2018

Damage under neath my car. For service alone I would have given an excellent, thanks to Steve. He is always helpful and is making sure that the customer is always satisfied. More

by Porsche18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2018 -

Porsche Westlake responded

Hi, thank you so much for your high rating. If you're ever in need of more help, please let us know! - Keith Goldberg, General Manager

October 12, 2018

HAPPY I ALWAYS ENJOY TAKING MY CAR FOR SERVICE BECAUSE OF THE FOCUS ON MY SATISFACTION. KEEP UP THE GREAT JOB! I WILL RECOMMEND PORSCHE OF WESTLAKE TO ALL More

by GT3911991
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Watkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2018 -

Porsche Westlake responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Please don't hesitate to reach out if there's anything additional we can do for you. - Keith Goldberg, General Manager

September 19, 2018

Professional Always do their best to provide quality service and meet the customer's expectations. Have been dealing with Rusnak Westlake for years and appreciate More

by Thomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2018 -

Porsche Westlake responded

Thank you so much for your continued business! It's always a pleasure to see you, as well as serve you. - Keith Goldberg, General Manager

September 09, 2018

Typical professional service Steve Ellis always provides expert advice and timely updates, making sure you're kept in the loop and involved with your vehicle's servicing. When More

by JP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2018 -

Porsche Westlake responded

Hi there, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care! - Keith Goldberg, General Manager

August 31, 2018

Porsche Aug 2018 I was very happy with all aspects of my service experience. Service was preformed in a timely manner as estimated. I received shuttle service that was More

by jcronenweth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skip
Sep 27, 2018 -

Porsche Westlake responded

We're glad everything was completed quickly and to your satisfaction! Thank you again for choosing us and we hope to see you again. - Keith Goldberg, General Manager

August 26, 2018

Awesome experience- Very professional and helpful staff. Ask for Eric in service department!! All questions answered and pick-up was easy. Service was quick and very e More

by Mike488
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric
Sep 27, 2018 -

Porsche Westlake responded

Hi there! We're so happy we were able to help you out! Thank you again for choosing us and we hope to see you again. - Keith Goldberg, General Manager

August 25, 2018

Fast and Professional Rusnak Porsche service manager Skip and the staff were very professional and efficient with their support during my normal service. I would highly re More

by RobotGuy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skip, Joshua Clark
Sep 27, 2018 -

Porsche Westlake responded

It is our pleasure to take care of you and your vehicle! We look forward to seeing you again soon. - Keith Goldberg, General Manager

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