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Porsche Westlake

Thousand Oaks, CA

4.8
402 Reviews
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3863 Auto Mall Dr

Thousand Oaks, CA

91362

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Showing 402 reviews

April 12, 2019

Excellent service but pricey Eric Blackmer was great. He was professional and efficient. Only issue is that the cost of the oil change and filter change seemed a little on the p More

by Donn T.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Blackmer
Apr 18, 2019 -

Porsche Westlake responded

We want all our clients to have a comfortable and stress-free experience with us! Thanks again for taking the time to leave us this information about your recent visit. Take care!

March 27, 2019

satisfied customer all good. steve was friendly and efficient. macan loaner process was fast and easy....service was completed at promised time. overall a super easy dea More

by dg111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2019 -

Porsche Westlake responded

Hi there, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. We're looking forward to your next visit with us! Have a great day! -Keith Goldberg, General Manager

March 20, 2019

Perfect as usual Called in the morning to make an appointment. Dropped the car at 1:00 pm, loaner was ready and with only 3000 miles. Service done at 4:00 pm. No wa More

by Phil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2019 -

Porsche Westlake responded

Hi there! We're glad everything was completed quickly and to your satisfaction! Our staff is committed to providing each of our clients with the best automotive experience! If you have any further needs, please give us a call. We're always happy to help! - Keith Goldberg, General Manager

March 15, 2019

Very happy customer Erick and his team went far beyond of their normal calling duty to fix my car. He is very courteous and professional. We are very please with the serv More

by Steve D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Blackmer
Apr 18, 2019 -

Porsche Westlake responded

Hello, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

March 13, 2019

Breath of fresh air I found them to be very customer oriented.Super friendly, professional and good communication. They got it right the fist time too.What a great 👍 exp More

by mizbicki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl Belichesky
Apr 18, 2019 -

Porsche Westlake responded

Hello, thank you for your kind words and this wonderful review! We hope you have a great day!

March 05, 2019

Prompt servicing My service needs related to tire replacement were taken care of quickly and a loaner car was available so that I could meet other business needs. More

by Fly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2019 -

Porsche Westlake responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

March 02, 2019

Knowledgeable, courteous, professionals you can trust. From the minute I brought in my car for service and wanted to purchase a couple of accessories, from Sam Abirgel, and Skip Crovo at service, to Oscar More

by Alex P.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skip Crovo, Sam Abirgel Oscar in parts
Apr 18, 2019 -

Porsche Westlake responded

Hi, thank you for the high star rating! We hope to see you soon!

February 20, 2019

Excellent, prompt, courteous, friendly and accommodating Rusnak Westlake Porsche is always extremely professional, honest, prompt, detailed, and reliable. It’s always a pleasure to take my car in for service More

by Ramba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2019 -

Porsche Westlake responded

Hi, thank you so much for your high rating. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! - Keith Goldberg, General Manager

February 14, 2019

10,000 mile service great that they gave me a loaner car as the service took longer than I expected, I had some questions about the audio on the navigation system which w More

by Dogmother
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Ellis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl Belichesky
Feb 28, 2019 -

Porsche Westlake responded

Hi, thank you so much for the positive review! It is great to hear everything was done to your satisfaction! We are happy to pass along your comments to the team and been able to really help you out! We look forward to your next visit! Take care! - Keith Goldberg, General Manager

February 13, 2019

Amazing job! I brought my 911 in to repair a broken windshield wiper hose. My regular service advisor, Steve Ellis, scheduled my service and arranged a loaner. The More

by seangold
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2019 -

Porsche Westlake responded

Hi there, we are very happy to have provided you with such a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience. - Keith Goldberg, General Manager

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