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Porsche Westlake

Thousand Oaks, CA

4.8
398 Reviews
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3863 Auto Mall Dr

Thousand Oaks, CA

91362

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Showing 398 reviews

May 19, 2019

Service with Skip I am spoiled now that Skip Crovo has taken care of my car for service. My great experience began with Chelsey greeting me inside the immaculate dealer More

by Cream puff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skip Crovo
May 21, 2019 -

Porsche Westlake responded

Thank you again for taking the time to let the world know about your positive experience. Have a great day!

May 16, 2019

Dashboard clock replaced in Cayenne The second hand fell off my dash analog clock. Skip responded quickly, set an appointment, had the clock replaced and the car washed in under an hour. More

by EastCoaster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skip in service
May 17, 2019 -

Porsche Westlake responded

Hi there, your satisfaction is our top priority. Feel free to reach out to us if you need anything. Have a wonderful day.

May 14, 2019

Have always been happy with purchases and service Have been purchasing Porsche at Rusnak for many years and have been pleased with sales people and service reps. All have been pleasant, courteous, pr More

by Jilly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Watkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric
May 09, 2019

I had a great experience as usual. I brought my car in for and intermittent problem and it was handled to my satisfaction. Skip is an excellent service advisor and really enjoy working More

by babybhm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skip Corvo
May 10, 2019 -

Porsche Westlake responded

Hello, we are glad we could help! We are always more than happy to assist you if anything else comes up. Take care!

May 04, 2019

thorough & efficient WE'VE DEALT WITH RUSNAK FOR 10 YRS. WE'VE BOUGHT THREE CARS. IT'S ALWAYS A PLEASANT EXPERIENCE !WE ARE GIVEN A LOANER USUALLY A PORSCHE! More

by SIMON19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : SKIP (DON'T KNOW LAST NAME)
May 06, 2019 -

Porsche Westlake responded

We want all our clients to have a comfortable and stress-free experience with us! We are always more than happy to assist you if anything else comes up. Take care!

May 01, 2019

Superior service on every level ‼️ It has been quite a few years since I’ve been to Rusnak Porsche for service and the experience was just as I remember... courteous, classy, continuou More

by Marc Berton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Blackmer and Sam Alberger , Keith Goldberg, Carl Belichesky, Sascha Kiesbuey
May 03, 2019 -

Porsche Westlake responded

Hi, thank you for the high star rating! We can't wait to see you again, have a great day.

April 12, 2019

Excellent service but pricey Eric Blackmer was great. He was professional and efficient. Only issue is that the cost of the oil change and filter change seemed a little on the p More

by Donn T.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Blackmer
Apr 18, 2019 -

Porsche Westlake responded

We want all our clients to have a comfortable and stress-free experience with us! Thanks again for taking the time to leave us this information about your recent visit. Take care!

March 27, 2019

satisfied customer all good. steve was friendly and efficient. macan loaner process was fast and easy....service was completed at promised time. overall a super easy dea More

by dg111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2019 -

Porsche Westlake responded

Hi there, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. We're looking forward to your next visit with us! Have a great day! -Keith Goldberg, General Manager

March 20, 2019

Perfect as usual Called in the morning to make an appointment. Dropped the car at 1:00 pm, loaner was ready and with only 3000 miles. Service done at 4:00 pm. No wa More

by Phil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2019 -

Porsche Westlake responded

Hi there! We're glad everything was completed quickly and to your satisfaction! Our staff is committed to providing each of our clients with the best automotive experience! If you have any further needs, please give us a call. We're always happy to help! - Keith Goldberg, General Manager

March 15, 2019

Very happy customer Erick and his team went far beyond of their normal calling duty to fix my car. He is very courteous and professional. We are very please with the serv More

by Steve D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Blackmer
Apr 18, 2019 -

Porsche Westlake responded

Hello, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

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