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Porsche Westlake
Thousand Oaks, CA
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Knowledgeable, courteous, professionals you can trust. From the minute I brought in my car for service and wanted to purchase a couple of accessories, from Sam Abirgel, and Skip Crovo at service, to Oscar From the minute I brought in my car for service and wanted to purchase a couple of accessories, from Sam Abirgel, and Skip Crovo at service, to Oscar and Helen in parts, Alex the mechanic and my old friend and great salesperson Marty Goodman, they all came to greet me with a smile and help me every step of the way. Kudos to Sam who runs a very happy group of service, parts and mechanics. More
Excellent, prompt, courteous, friendly and accommodating Rusnak Westlake Porsche is always extremely professional, honest, prompt, detailed, and reliable. It’s always a pleasure to take my car in for service Rusnak Westlake Porsche is always extremely professional, honest, prompt, detailed, and reliable. It’s always a pleasure to take my car in for service. They stand behind their work and word! More
10,000 mile service great that they gave me a loaner car as the service took longer than I expected, I had some questions about the audio on the navigation system which w great that they gave me a loaner car as the service took longer than I expected, I had some questions about the audio on the navigation system which were answered and learned how to access the sound for audio books :) More
Amazing job! I brought my 911 in to repair a broken windshield wiper hose. My regular service advisor, Steve Ellis, scheduled my service and arranged a loaner. The I brought my 911 in to repair a broken windshield wiper hose. My regular service advisor, Steve Ellis, scheduled my service and arranged a loaner. The work was completed correctly and quickly. I couldn’t be happier. I have owned many cars over the years and no other dealership has reached the high levels of customer service in their sales department (Thank you Dan Gibbs-purchased my 911 and my wife’s Macan from him), their business department, and in their service department (thanks Steve) than Rusnak has. i even appreciated the Porsche chocolates at the end of the service. Well done guys! I’m a life long customer! More
I would recommend the dealership. The services was great Steve Ellis always Takes care of all my services needs for the last Twenty five years. Very happy with the work. The services was great Steve Ellis always Takes care of all my services needs for the last Twenty five years. Very happy with the work. More
Skip for service adjuster Skip is a great gentleman. Very helpful, patient, friendly and knowledgeable.i would always ask for skip and would recommend him as well. Thank you Skip is a great gentleman. Very helpful, patient, friendly and knowledgeable.i would always ask for skip and would recommend him as well. Thank you More
Excellent service Prompt and comprehensive service on why Panamera GTS . Steve is always responsive and helpful. Steve is a great ambassador for the Porsche brand. He Prompt and comprehensive service on why Panamera GTS . Steve is always responsive and helpful. Steve is a great ambassador for the Porsche brand. He is main reason I use this dealer. More
Excellent Service! I took my CPO Cayman S in because the headliner had dropped down from the roof. Steve initially thought that there may be some clips missing but after I took my CPO Cayman S in because the headliner had dropped down from the roof. Steve initially thought that there may be some clips missing but after further investigation it turned out that the headliner is a single piece held in place by rubber trim around the perimeter. The tech repositioned the headliner and it seems to be remaining in place. Coincidentally, the left cupholder broke at the same time and was replaced under warranty. I was given a loaner and kept informed of progress. The work was completed on time. Everyone I came in contact with was friendly, knowledgable, and courteous. As always, it is a pleasure dealing with Rusnak. More
Great service! I went here to receive service for my Cayenne. Eric is the man! Friendly, knowledgeable, and curteous. I Will definitely repeat my visit here as they I went here to receive service for my Cayenne. Eric is the man! Friendly, knowledgeable, and curteous. I Will definitely repeat my visit here as they are one of the biggest and best dealers in SoCal. More
Always a pleasure with Eric and your service team. Eric Blackmer and your entire team are top notch! From sales to service we always are treated very well. We appreciate your professionalism and wish y Eric Blackmer and your entire team are top notch! From sales to service we always are treated very well. We appreciate your professionalism and wish you a very happy holidays and healthy new year. More