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Porsche Westlake

Thousand Oaks, CA

4.8
404 Reviews
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3863 Auto Mall Dr

Thousand Oaks, CA

91362

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Showing 404 reviews

April 25, 2020

Safty Recall Done within a few hours on the same day. Will recommend Rusnak to everyone I know that has a Porsche for car servicing from now on and forever. More

by cavemanjohnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2020 -

Porsche Westlake responded

Thank you for taking the time to give us your recommendation. We're so happy everything was to your satisfaction. Let us know if we can assist again with anything else. We are here to help!

April 24, 2020

Routine Service Picked up my car and delivered it back without a problem. No surprises. They also did a good job washing the car. The driver wore a mask and gloves More

by Marty H.
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eric Blackmer
Apr 25, 2020 -

Porsche Westlake responded

Thank you for the great review, Marty. We are happy to know that you enjoyed our services and accommodations. We look forward to working with you again.

April 24, 2020

Quick appointment, nice loaner, fast service, nice people, easy choice. Steve Ellis provided great service and an attentive experience at my last visit. Well done. 👍🏻 More

by jeff91377
Recommend Dealer
Yes
Employees Worked With
Steve Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2020 -

Porsche Westlake responded

Thank you for the great review. We will be sure to thank Steve for providing you with excellent service. Let us know if there is anything else we can help you with. We look forward to working with you again.

April 21, 2020

Skip was a great source of information and an excellent conversationalist! He made it a fun and informative visit. He answered all of my questions. More

by Kimberlykhall8
Recommend Dealer
Yes
Employees Worked With
Skip Covo
Apr 22, 2020 -

Porsche Westlake responded

Thank you for the great review. We will be sure to thank Skip for providing you with knowledgeable service. Let us know if there is anything else we can help you with. We look forward to working with you again.

April 21, 2020

The service department is top notchEric my service guy The service department is top notch Eric my service guy is always professional ,kind and helpful Kristen at the checkout is an absolute doll always More

by Beerenee
Recommend Dealer
Yes
Employees Worked With
Robert Watkin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Blackmer , Christie Rutherford
Apr 22, 2020 -

Porsche Westlake responded

Thank you for the great review. We will be sure to thank Eric and Kristen for providing you with excellent service. Let us know if there is anything else we can help you with. We look forward to working with you again.

April 18, 2020

Excellent, friendly and efficient service, plus a nice loaner car was clean and ready to go. I certainly appreciate that the service department continues to provide high-quality work during the Covid cri More

by Donn T.
Recommend Dealer
Yes
Employees Worked With
Steve Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Skip also has been a pleasure to work with., Christie Rutherford
Apr 19, 2020 -

Porsche Westlake responded

Thank you for the great review, Donn. We are happy to know that you enjoyed our services. Let us know if there is anything else we can help you with. We look forward to working with you again.

April 15, 2020

Our Service Advisor Eric Blackmer is consistently thorough and knowledgeable. He explains service needs and anticipated completion time. He is personable and prompt with research answers. More

by alantomich
Recommend Dealer
Yes
Employees Worked With
Eric Blackmer
Apr 16, 2020 -

Porsche Westlake responded

Thank you for the great review. We will be sure to thank Eric for providing you with knowledgeable service. Let us know if there is anything else we can help you with. We look forward to working with you again.

April 15, 2020

Eric helped me extremely well with my service. My car is so much better now and really appreciate the effort he made. Would highly recommend you all to my friends. Thank you for taking such good care of me More

by Daphne
Recommend Dealer
Yes
Employees Worked With
Eric.
Apr 16, 2020 -

Porsche Westlake responded

Thank you for the great review, Daphne! We will be sure to thank Eric for providing you with excellent service. Let us know if there is anything else we can help you with. We look forward to working with you again!

April 14, 2020

911 Repair Rusnak, and specifically Steve Eliis, was fantastic during the repair of my 911. Everything was completed under warranty and the job was completed on More

by BC991
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2020 -

Porsche Westlake responded

Thank you for the great review. We will be sure to thank Steve for providing you with excellent service. Let us know if there is anything else we can help you with. We look forward to working with you again.

April 11, 2020

Excellent Service Steve Ellis is friendly and professional. He is very responsive to my requests. My car is always serviced promptly and estimates are accurate. Stev More

by Pam K.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2020 -

Porsche Westlake responded

Thank you for the great review, Pam. We will be sure to thank Steve for providing you with excellent service. Let us know if there is anything else we can help you with. We look forward to working with you again.

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