Porsche Westlake
Thousand Oaks, CA
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Robert was great. I first contacted him a year ago and decided that the market too frothy at the time. He didn’t pressure me too much at the time, and wasn’t sour when I first contacted him a year ago and decided that the market too frothy at the time. He didn’t pressure me too much at the time, and wasn’t sour when I came back a year later after the market had cooled down. Low pressure, good guidance on the right car for me (based on my needs / finances / personality), and a pretty high level of honesty. They were patient with the exhaustive list of questions I had, and I’m very happy with the car I got. My family has been buying cars from Rusnak for years, and now that I’ve dealt with them myself, I understand why. More
Dishonest, sketchy, horrible customer service! !! Would never want to do business with this dealership and/or recommend this place to anyone. Does not follow up with my deposit for the Porsche Maca !! Would never want to do business with this dealership and/or recommend this place to anyone. Does not follow up with my deposit for the Porsche Macan GTS that I put my name down for. It was so suspicious that the vehicle I put my name down was given to someone else just so they could make higher premiums/make ups. Very bad, dishonest people working here give Porsche a bad name. Ill reeport this to BBB! More
The staff at Westlake Porsche are very knowledgeable and helpful. The service departments is top notch. I have purchased four vehicles from the dealership and I have always had an amazing experience there. helpful. The service departments is top notch. I have purchased four vehicles from the dealership and I have always had an amazing experience there. More
My salesman Mark Wasserman was fantastic. Made the entire purchase experience Great . Great communication. Greets service . Friendly and professional throughout The entire purchase . Woul Made the entire purchase experience Great . Great communication. Greets service . Friendly and professional throughout The entire purchase . Would highly recommend this dealer and my salesman. The individual , Tegan ,who handled the financial transaction was excellent. She was knowledgeable, offered the additional items one may want to consider along with the purchase. She was friendly and professional throughout the entire process. Extremely happy with the people I dealt with . Oh, and I really enjoy the cars I purchased. . More
Robert made the process easy. We found the perfect vehicle. Very happy with the purchase We found the perfect vehicle. Very happy with the purchase More
Best experience ! Alex is amazing and got us the perfect car ! Made it super easy and seamless better than any other Porche dealer Alex is amazing and got us the perfect car ! Made it super easy and seamless better than any other Porche dealer More
My purchase of Porsche Macan GTX was outstanding-so easy. My salesman was Mark Wasserman and I can’t say enough good things about him. Mark was so knowledgeable about Porsche and listened to my needs and h My salesman was Mark Wasserman and I can’t say enough good things about him. Mark was so knowledgeable about Porsche and listened to my needs and helped me pick the perfect car. No pressure! No sales pitch! No bs! He took his time going through the features with me, showing me how to use them. He even brought out a bowl and bottle of water for my dog before he even approached us on the car lot! Alex Dawson, Finance Manager was also through and made everything easy and pleasant. Great team at This dealership! I highly recommend talking to Mark Wasserman if you are looking for a Porsche-he will make your purchasing a very pleasant experience! The only thing that could be improved upon is if this dealership would put Michelin brand tires on the car instead on Continental brand🤗 More
Literally the worst dealership/business I have ever come across. To describe my experience as nightmarish would be a gross understatement. Moreover, to type out every transgression that evinces how unbeliev across. To describe my experience as nightmarish would be a gross understatement. Moreover, to type out every transgression that evinces how unbelievably unprofessional and dishonest this dealership is would take up more energy that I don’t have after two weeks of dealing with them. I made the mistake of purchasing a vehicle here and am still dealing with all of the tech problems it possesses. Further, stock equipment wasn’t included with the car (tools, etc)-I’m guessing they were hoping I wouldn’t find out. The car was never detailed as promised which resulted in a delay. Systems weren’t calibrated at all which resulted in more delays and me having to call Porsche NA a billion times to do what Rusnak should have done once I took possession. Later, while “attempting” to calibrate the aforementioned systems, the mechanics at Rusnak stole a tire pressure gauge out of my car, tore a hole into the leather of the driver’s seat, and scratched the top of the driver’s side door. This place in general and the people who staff it are absolutely reprehensible-and some are literally thieves! It starts with Goldberg and permeates all the way down. Preserve your sanity and stay away from this horrid place. I rue the day I walked into their door and signed the bottom line. No car is worth this experience! More