Porsche West Palm Beach - Service Center

bad attitude This dealership doesn't return calls, acts like they don't care, doesn't do what they promise and doesn't care about wasting customers time. Awful This dealership doesn't return calls, acts like they don't care, doesn't do what they promise and doesn't care about wasting customers time. Awful More

The best customer service I've experienced I can't begin to convey how impressed I was with the service I experienced recently at the Braman Porsche Service department. I arrived late on a Satu I can't begin to convey how impressed I was with the service I experienced recently at the Braman Porsche Service department. I arrived late on a Saturday with a busted water pump and it was too late to fit me in that day and I was offered another vehicle. I was on an extremely rare family vacation road trip and so the mechanic as well as the service managers said they would stay past closing to help me get back on the road. I watched them jump through hoops between the service garage and parts department to get me fit in that afternoon even past closing time. They did a quote and the actual cost was below the estimate. The mechanic not only fixed my water pump but he did a couple of quick tune-up adjustments for me free of charge. I have never had a pleasant experience at any mechanic shop and especially not a dealership, but the staff went way and above to accommodate me, and I even used that experience to train my staff on exceptional customer service and how it can build loyalty. Yours truly, A loyal Braman customer More

Tom the service manager is a true professional, we just sold and had a brand new 2014 turbo S cab delivered to one of our clients at his Palm Beach home. When the car arrived it was making a strange sound sold and had a brand new 2014 turbo S cab delivered to one of our clients at his Palm Beach home. When the car arrived it was making a strange sound that concerned the owner. The following morning Tom was able to get our clients car picked up and brought in right away even though the dealership was in the middle of having to take care of several of their own clients cars that had just been destroyed in major flooding down there. After haveing super storm Sandy put us in the same position a few years earlier I know how the chaos in the service department is. Braman Porsche is a truly great dealership and deserves our thanks. More

When I come here for service I feel like family. Jim is the most wonderful, caring, interested and knowldeagble man. He has treated me with the deepest respect and is always looking out for my best intere the most wonderful, caring, interested and knowldeagble man. He has treated me with the deepest respect and is always looking out for my best interests. I trust him and his advice implicitly and know that he will always take care of me and, of course, my vehicle. He goes above and beyond and will always make sure that everything is going well. I cannot say how much I appreciate him being there for me. Everyone should take a page out of the Braman family's book in how to treat your customers. More