Porsche West Houston

David was professional; helped select car and arrange financing; price was fair; trade in process smooth; left with "new" car in a couple of hours. financing; price was fair; trade in process smooth; left with "new" car in a couple of hours. More

Have bought a lot of high end cars in my time and my experience working with Tri Nguyen was very pleasant. I would recommend him and the dealership to anyone buying a used or new car there or at the Aud experience working with Tri Nguyen was very pleasant. I would recommend him and the dealership to anyone buying a used or new car there or at the Audi dealer next door. More

I purchased a Panamera this summer and could not be more pleased with the car or the purchase. The service and attention I received was terrific. I actually went to Porsche Audi West Houston to look for an pleased with the car or the purchase. The service and attention I received was terrific. I actually went to Porsche Audi West Houston to look for an Audi and had never previously considered a Porsche. When I could not find a particular Audi that I liked I was then shown the Panamera. It was late on a Saturday afternoon and I was pretty set to buy right then. There was no pressure or sales pitch and I was offered to demo the car for the rest of the weekend. On Monday morning I purchased the car and all follow up service has been terrific. I would highly recommend purchasing your next Porsche from Porsche West Houston.! More

I agree with most of the posts that when walking into the dealership you do feel very ignored. Then when you do get some service they are very rude and talk to you like you're wasting their time. We brought dealership you do feel very ignored. Then when you do get some service they are very rude and talk to you like you're wasting their time. We brought our car in to get serviced and after a month of having our car they couldn't figure out how to fix the car. We always had to call them about the status of the car and of course we would have to leave a message and wait a couple days before we get an answer back. Well long story short, they've had our car for almost 6 months and is now telling us we have to pay $4000 for parts they changed but yet the car still has the same problem or pay to have more parts to be changed but can't guarantee me if that will fix the problem. Stay away from this place! Of course they will treat you nice if you're buying a car but after that they don't care much about how you're treated. More

This dealership has continued to provide poor service. I actually bought the Porsche 2012 Cayenne new because I loved the car. Hated the experience. The service afterwards has been even worse. I've been cal actually bought the Porsche 2012 Cayenne new because I loved the car. Hated the experience. The service afterwards has been even worse. I've been calling repeatedly trying to get my car serviced, but unable to make appointments. This is by far the worse luxury car experience I've ever dealt with. More

Was ready to buy a Boxster and they had a good price, so I called twice to verify it. You bet, they said and I made an appointment to test the car for the next day. Just to be sure, I called to be square th I called twice to verify it. You bet, they said and I made an appointment to test the car for the next day. Just to be sure, I called to be square the car was an automatic, and was told that they actually didn't have the car, but they did have one that cost $20,000 more. I declined. I wouldn't touch these weasels with a stick. More

This is a very BAD dealership and it should not be representing an organization like Porsche. I had a terrible experience trying to buy a new-2012 911-S from them. They sold me a car that they did not representing an organization like Porsche. I had a terrible experience trying to buy a new-2012 911-S from them. They sold me a car that they did not have in their stock. They claimed that they would get it from another dealership within a week timeframe. After agreeing with them in the price, I made the deposit and they never contact me back to let me know that they could not have the car that they had sold me. After two weeks, I went back to their shop to understand what was going on and spoke with their sale's manager, Carlos Villaquiran. This man told me that there was not much that he could do and that he had not committed anything to me. The commitment was a problem of his sales person, Errol Hughes, with whom I was dealing with. These guys are so bad in what they do that the car that they tried and could not get it to sell it to me was available in Walter's Porsche in California. I called Walter's and I bought the car through the phone in less than 15 minute conversation. The car was delivered to my house and I am currently driving it. If you are considering buying a Porsche in the Houston area, I would recommend you to be careful with this guys. They did not honor their words and commitment that they made to me. Wagner More

wHEN i FIRST WENT TO THIS DEALER i wasnt treated very well and practically ignored.However, when Jessica called and found my car the whole experience changed . It became very professional and a pleasure well and practically ignored.However, when Jessica called and found my car the whole experience changed . It became very professional and a pleasure to buy a car there. She got involved and found me just what i was looking for. I have also had my last porsche serviced here and have always dealt with CODY who is wonderful and also very professional. I would only recommend dealing with these two professionals at this dealer.porsche girl More

Dear Mr.Ben Dugger. I would like to tell you about my car buying experience. My name is Dwayne Johnson. I am in the retail business and have been for 25 years. I am very sensitive to the buying and selling p buying experience. My name is Dwayne Johnson. I am in the retail business and have been for 25 years. I am very sensitive to the buying and selling process in the retail environment. I have visited the Porsche of West Houston store many times. I have never really felt welcome. On oct.20, I meet Jessica Zarka. My experience from that point to this day has been simply amazing. The buying process and delivery of my C4S was a pleasure and very professional. The next day after taking delivery of my C4S it started to have problems starting. I thought to myself oh no this going to be a big problem and a pain. Jessica put me in touch with Jeff, the CPO manager. The experience continued upward with Jeff. He was great and easy to work with. He replaced the battery and front tire. Cody is the very best in service. He Cody makes it a real pleasure. He is a great asset. To often in retail we only hear or read about the bad experiences and take the good for granted. I just wanted you know that you have some really great people in Jessica Zarka, Jeff and Cody. Thank you Dwayne Johnson More