Porsche West Houston
Houston, TX
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Outstanding service! Brought my Cayenne in for first oil change/service. I drove up and they immediately met me at my car, walked me into the office and started the paper Brought my Cayenne in for first oil change/service. I drove up and they immediately met me at my car, walked me into the office and started the paperwork. I was in a loaner car maybe 10 minutes later. By 4:00, I was back at the dealership to pick up my serviced and freshly washed car. Best part was it cost NOTHING! Thanks Porsche of West Houston, David Riddle and all who helped me that day~ More
Great Service! Had my car inspected at this dealership and would gladly return. Service was kind, fast and efficient, David Riddle went above and beyond. Clean waiti Had my car inspected at this dealership and would gladly return. Service was kind, fast and efficient, David Riddle went above and beyond. Clean waiting room too with good coffee all a girl needs! Will return next year for inspection again! More
Awesome service. The service at Porsche West Houston service is impeccable. I was met in the parking lot by the valet and Brittany met me at the door with a smile. As The service at Porsche West Houston service is impeccable. I was met in the parking lot by the valet and Brittany met me at the door with a smile. As always, Cody addressed my needs and I was in a loaner within ten minutes. They never disappoint. Keep up the good work. More
New Cayman Bought a new 2018 Cayman at this dealership and was not as pleased as compared to the service I receive from my Mercedez Dealership down the road. Th Bought a new 2018 Cayman at this dealership and was not as pleased as compared to the service I receive from my Mercedez Dealership down the road. The car was not properly prepped (white marks from the coating that was applied), they add few charges that are gimmicks to the final price above the usual dealer prep fees. The finance part was good with no trying to sell additional features. When I went to get my PCM activated was asked to pay additional and had to call Porsche USA to resolve. Also the way the service team welcomes is far inferior to Mercedez dealer. Expected more from a luxury car dealership I guess... More
The car was in for the 3 year service The scheduling of the service by David Riddle was handed professionally, a loaner car was provided and everything handled to my satisfaction the first The scheduling of the service by David Riddle was handed professionally, a loaner car was provided and everything handled to my satisfaction the first time - could not have had a better experience, highly recommended. More
Great service! I bought a 2018 Macan. Got a very good deal and the service center is 5 star! Really a great outfit! Thanks Errol and Ivan for all the help. M I bought a 2018 Macan. Got a very good deal and the service center is 5 star! Really a great outfit! Thanks Errol and Ivan for all the help. MAS More
Painter Had a horrible experience with their painter. I can't speak for other services. Service personnel were very helpful and professional, only bad experie Had a horrible experience with their painter. I can't speak for other services. Service personnel were very helpful and professional, only bad experience was with bad work by painter himself. It was eventually corrected after multiple times visiting dealer and sending car back and forth to painter. This is unexceptable when dealing with a dealer of this caliber. Having to answer the question of recommending this service overall is unfair and a "Maybe" selection should be available because I haven't experienced the center for other services. But because of the experience I had, I can't recommend this service center based solely on my experience with the painter they use. More
Excellent Service I worked with David Riddle, he was very patient with me as we worked on the itemized extended warranty repair coverages. I had a loaner car to suit my I worked with David Riddle, he was very patient with me as we worked on the itemized extended warranty repair coverages. I had a loaner car to suit my need during the time my vehicle was being repaired, although most of my repairs ended up being routine maintaince I was very pleased with the service and professionalism Porsche West and my service advisor provided. I highly recommmedn, and will definitely use them again. More
Excellent service advisor I worked with Ivan Clovis. He is an excellent advisor and even took the time to answer a follow up email question I had about my car. I worked with Ivan Clovis. He is an excellent advisor and even took the time to answer a follow up email question I had about my car. More
Hardest working sales team in the business Came to Porsche of west Houston to purchase a vehicle and was paired up with the client advisorDavid Brewer. David was very nice, well spoken, he was Came to Porsche of west Houston to purchase a vehicle and was paired up with the client advisorDavid Brewer. David was very nice, well spoken, he was a wealth of knowledge. David kept me in the loop throughout the whole process. He worked tirelessly Even skipping lunch to finalize a deal. His dedication and customer loyalty are among the best. I would recommend anybody looking to buy a new car to come visit David. More