Porsche West Houston

great service Greta service. Shuttle service was very convenient and pleasant Kept in complete communication on status of work and completion. Car was returne Greta service. Shuttle service was very convenient and pleasant Kept in complete communication on status of work and completion. Car was returned clean and in great working condition More

Service for vibration Needed tires balanced, they were new and balanced at the tire store however it was explained how the rim and tire are balanced to position the tire in Needed tires balanced, they were new and balanced at the tire store however it was explained how the rim and tire are balanced to position the tire in the best spot for a good balance. News to me. More

Horrible!!!!! - Dealer Keeping Down Payment I'm having an issue with West Houston Porsche. On July 31st I placed a $2,500 down payment over the phone for a 2005 Boxster. 6 hours later, that same I'm having an issue with West Houston Porsche. On July 31st I placed a $2,500 down payment over the phone for a 2005 Boxster. 6 hours later, that same day I canceled the car with my Porsche representative. The dealership is telling me that they're keeping my down payment claiming that the car was "taken off the market". I have proof that over the 6 hours in question the car was not taken off the market both on the West Houston Porsche website or the various alternative auto websites. Today I sent a second note to the dealership's GM Marianna Brasel and the GSM Daniel Posey, a note reiterating the timing of my cancellation. I even offered to allow the dealership to keep $600 of the $2,500 ($100 for ea. hour in question). That said, this seems crazy to squabble with an authorized Porsche dealership like its some sort of shady used car outlet. I'm confident Porsche Corporate's intent is not to treat long-time loyal customers in this manner. I've purchased two 911s from Porsche, the last one was just five months ago at Porsche Nashua, NH. The experience was terrific, just as I expect from Porsche. Please assist. Respectfully, Dr. Kelly More

Porsche West Houston- The Good Guys I brought my vehicle to troubleshoot and repair a check engine status lamp. They checked the codes and discovered the problem with the turbocharger t I brought my vehicle to troubleshoot and repair a check engine status lamp. They checked the codes and discovered the problem with the turbocharger tubing that came loose. They fixed it pretty quick. Everyone was courteous and professional. I recommend this dealership for sales and service. More

50,000 mile service. i was very pleased with the service at this dealer. I have been to others in the Houston area and this dealership was by far more accommodating, effi i was very pleased with the service at this dealer. I have been to others in the Houston area and this dealership was by far more accommodating, efficient and professional. Thanks to Cody Zobac for handling everything so well. Looking forward to an increased fleet for loaners (will increase rating to five star). More

1st Oil Service Everything went smoothely, could get appointment 1-biz day before while even requesting a loaner.... Have always received great customer service from Everything went smoothely, could get appointment 1-biz day before while even requesting a loaner.... Have always received great customer service from this dealer. H More

Oil Change and Other Always professional, quality service here. The team looks out for the future needs of my car to prep me on future costs to plan for. Always professional, quality service here. The team looks out for the future needs of my car to prep me on future costs to plan for. More

Certified Pre-Owned Service Whereas other SW Houston dealership drops the ball on CPO 110 point check, Houston West Houston picks up the slack with excellent resolution, professi Whereas other SW Houston dealership drops the ball on CPO 110 point check, Houston West Houston picks up the slack with excellent resolution, professionalism and courtesy! More

Excellent service I recently came in for regular service (50k miles). Personnel were professional, helpful, and courteous. Diagnosed tire issue and found reasonable-c I recently came in for regular service (50k miles). Personnel were professional, helpful, and courteous. Diagnosed tire issue and found reasonable-cost replacements which were appropriate for my vehicle. I was particularly impressed that service-person recommended against spending additional money when he felt it was not necessary. I would definitely recommend this dealership to others. More

Outstanding Customer Service Team! As a new owner, this team has been so helpful with all my questions and concerns, no matter how large or small. Everyone at this location is always pr As a new owner, this team has been so helpful with all my questions and concerns, no matter how large or small. Everyone at this location is always professional, yet very friendly. More