Porsche West Houston

Excellent service always My car only needed it’s regular oil change and David Riddle took great care of me, my car and getting her cleaned up for her Houston performance. Than My car only needed it’s regular oil change and David Riddle took great care of me, my car and getting her cleaned up for her Houston performance. Thank you Porsche! More

Cody Zobac was taking care of my Porsche 997 and did a great job. His mechanics provided a thorough report with pictures, and the work was done perfectly. Car was washed and detailed, and a Porsche car great job. His mechanics provided a thorough report with pictures, and the work was done perfectly. Car was washed and detailed, and a Porsche car shuttled me to and from my house. Yes, I paid a little more that what an indie would have changed, but you get what you pay for. Thanks again Cody. More

Recently purchased a new Porsche from Porsche West Houston I sold my 2016 GT4 to West Houston, and also purchased a new 911 turbo. It was a fantastic experience with the team at West Houston, who were very re I sold my 2016 GT4 to West Houston, and also purchased a new 911 turbo. It was a fantastic experience with the team at West Houston, who were very responsive and helpful with the trade. My sales advisor is the best I have ever worked with over the years of buying many cars (3 prior Porsches as well), and a major reason I would highly recommend this dealership. I also had my previous GT4 purchased and serviced at West Houston, and the service team is outstanding. Overall, it has been a great experience and I would not go elsewhere in looking for a Porsche! More

Porsche of West Houston has continued to provide excellent service in the last year of me owning my first Porsche! Ivan Clovis has been an excellent service advisor and he is always professional and excellent service in the last year of me owning my first Porsche! Ivan Clovis has been an excellent service advisor and he is always professional and give me great feedback in a timely way! Thank you More

Recently both my Porches services done. It was awesome, service people were very helpful, attentive & supportive. Overall they did the great job 👍 I am very happy with the service. service people were very helpful, attentive & supportive. Overall they did the great job 👍 I am very happy with the service. More

They do quality work. Car is always clean when I get it. They don't communicate very much when repair is in progress. Would be good to send text message updates. Car is always clean when I get it. They don't communicate very much when repair is in progress. Would be good to send text message updates. More

Service department is very helpful！Jason helped me on my case. He is very patient and professional！I m very satisfied their service！Definitely a five stars！ case. He is very patient and professional！I m very satisfied their service！Definitely a five stars！ More

Service and road repair. This is the dealer I bough now 3 Porsches from. I trust the dealer in all aspects- quality, price based upon service delivered, doing what they say th This is the dealer I bough now 3 Porsches from. I trust the dealer in all aspects- quality, price based upon service delivered, doing what they say they will do. More

Best dealer in US Like always since 2009 I. Have been a customer with Porshe west Houston always the best service thank you guys . And especially Cody zoback , thanks Like always since 2009 I. Have been a customer with Porshe west Houston always the best service thank you guys . And especially Cody zoback , thanks More

Worst Car Buying Experience I purchased a 2019 Porsche Macan on July 1st. I was denied financing from two banks even though I put 80% down payment and have 800+ credit score. On I purchased a 2019 Porsche Macan on July 1st. I was denied financing from two banks even though I put 80% down payment and have 800+ credit score. On July 4th, I realized on the copy of the credit application that my income was typed 1/10 of what I wrote on the handwritten credit application. Leah, finance manager, affrimed to me that she submitted the information correctly and sent me a screenshot of the credit application that she sent to the banks. I contacted the banks to verify the income on the credit application that they received and was told it was in fact 1/10th of what it should have been. At this point, I decide to pay off the loan on July 5th. On July 6th, I met with Leah in person to get clarification as to why the banks did not match what she had told me. She finally admits that she did indeed submitted the income incorrectly. On July 9th, I requested a copy of the handwritten credit application and was told it would be sent. On July 19th, I decide to meet with Leah in person since I have not received what I requested even though she told me it would be sent to me. I also asked why I received another hard credit pull on July 6th even though the deal had already been finalized and the vehicle has been completely paid off before it. No further help to resolve the issues was provided after this. I have been in contact with Consumer Financial Protection Bureau (CFPB), Texas Office of Consumer Credit Commissioner (OCCC) and Porsche Cars North America to resolve the issues caused by the finance manager of the dealership. I have successfully removed the credit inquiries as a courtesy to me by the bank and in light of the clerical error by the dealer. I still however have not received the title of my vehicle even though it has been paid off over three months ago. Due to the lack of commucation and their assistance for a speedy resolution, I recommend everyone to take their business to a different Porsche dealership More