Porsche West Houston

Alignment Recently brought my Cayenne in for a recall and brought it back for an alignment. Both times Jason was my service agent. He was great! All the people Recently brought my Cayenne in for a recall and brought it back for an alignment. Both times Jason was my service agent. He was great! All the people in service are so kind and professional. Shout out to Cody! More

Service is terrible Had my car 2 weeks still not ready Waiting on transmission fluid to get started. They had it a week and a half before they even ordered the parts!!!! Had my car 2 weeks still not ready Waiting on transmission fluid to get started. They had it a week and a half before they even ordered the parts!!!!!!! Who does not stock transmission fluid!!????? More

Bought this used audi r8 from porsche west from Len Amato. He assured me that the maintenance was up to date and I was getting a good deal. I took the audi r8 it to audi dealership only to find out Amato. He assured me that the maintenance was up to date and I was getting a good deal. I took the audi r8 it to audi dealership only to find out the car was basically never maintained, oil was black, needed new belts and tensioners, air filters were black, needed a new battery and new key, needed brake pads/rotors, paddle shifter was broken, brake fluid bad, and list goes on! Never again! Spent over 5k out of my pocket getting all the maintenance and service that shouldve been done when you're a spending 70k on a car from a Porsche dealership. I recommend going to porsche north! More

Mark and Brandon were really great. Overall this dealership has great customer service! I would recommend this location. I got a Porsche 2020 911 992. dealership has great customer service! I would recommend this location. I got a Porsche 2020 911 992. More

Porsche West HOUSTON is the best. Super super helpful staff always from the concierges to the after sales staff. Special recognition for Ivan who took care of my car which was recalled for some leaks fro staff always from the concierges to the after sales staff. Special recognition for Ivan who took care of my car which was recalled for some leaks from the engine. He was totally professional and caring from the time I dropped my car and keeping me informed and following after I collected the cat More

They were propt to get me scheduled and courtious on arrival We've not used this dealership previously since we usually get our cars services at Central Porsche Austin and our 996 to a top-line after-market shop We've not used this dealership previously since we usually get our cars services at Central Porsche Austin and our 996 to a top-line after-market shop in Houston - took the Macan in for a factory re-call. When I was called to let me know the service was complete, it was accompanied by a list of repair items that were either not yet due or not needed. I certainly know my car better than the service writer / service tech that's only seen this car for the first time. I would suggest having your service writer / tech review the specific car's on-line Porsche service records prior to making calls like this one. In the future, I'll take my Macan along with my 996 to the after-market shop in Houston. More

David was helpful in coordinating my visit due to a safety recall and needed oil change. He made sure I was provided a service loaner and explained all services provided, specifically as it related to safety recall and needed oil change. He made sure I was provided a service loaner and explained all services provided, specifically as it related to COVID-19 precautions. More

First class service With David Riddle and Amanda's assistance, my dirty car was picked up, serviced and returned clean in 4 hours! The service dept has won me back. Grea With David Riddle and Amanda's assistance, my dirty car was picked up, serviced and returned clean in 4 hours! The service dept has won me back. Great work. More

Michael Pal was excellent in his help with the purchase of our Cayenne during these COVID19 restrictions, and never had to leave home to complete the sale. Porsche West exceeded our expectations. We loo of our Cayenne during these COVID19 restrictions, and never had to leave home to complete the sale. Porsche West exceeded our expectations. We look forward to meeting the Service Staff. More

Everyone at the dealership was courteous and helpful. I left the car for a part recall and they changed it in an hour and gave the car a good wash as well. left the car for a part recall and they changed it in an hour and gave the car a good wash as well. More