Porsche West Houston
Houston, TX
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 270 reviews
high pricing I sent an email through AutoTrader on a used vehicle. I questioned if the pricing was correct as it was $5K over AutoTrader's KBB's CPO high range fo I sent an email through AutoTrader on a used vehicle. I questioned if the pricing was correct as it was $5K over AutoTrader's KBB's CPO high range for this vehicle. Internet Sales Mgr Daniel Krol assured me that the pricing is very aggressive and wondered where I got my data from. I sent him a screen shot of the KBB CPO pricing ($5,312 over the high end of the KBB Fair Market Range(CPO)). 24 hours later, I still haven't heard back from him. A quick review of West Houston's used Cayenne inventory shows that all of their Cayenne's (as that's all I sampled) were priced at the top end of the KBB CPO high range or well over. When they list their vehicles on AutoTrader, they don't designate them as CPO in the system (which doesn't help the look of their pricing); therefore, the KBB on their page show the non-CPO pricing ---- you have to build your own KBB page to see the CPO pricing. Anyway, was hopeful to do business with them, but not with their list price being overpriced for the area. Alas. More
New Purchase My salesman's name is Christopher Sowell. He along with everyone at Porsche West Houston were excellent in handling and the delivery of my new 911 tha My salesman's name is Christopher Sowell. He along with everyone at Porsche West Houston were excellent in handling and the delivery of my new 911 that we ordered on line. The automobile is beautiful. More
Ivan and Cody provided the highest level of service. I highly recommend this dealership. Great team effort. Is this twenty five words yet...now it is. highly recommend this dealership. Great team effort. Is this twenty five words yet...now it is. More
Everything completed, no problems. Scheduling the service was easy and efficient. The evaluation and estimate were provided via text for approval. The work was completed on time as pr Scheduling the service was easy and efficient. The evaluation and estimate were provided via text for approval. The work was completed on time as promised. Pick up efficient and professional. More
60,000 Mile Service Consultant was great working with me to get a loaner over the weekend and allowing enough time to service my car without compromise on quality. I was Consultant was great working with me to get a loaner over the weekend and allowing enough time to service my car without compromise on quality. I was late to pick it up due to a work meeting and he was very flexible and understood that we all are managing work and personal commitments during this difficult time. I am always impressed with the service at Porsche West Houston and highly recommend! Nothing short of what you would expect from a high end dealership. Thank you David and team! More
Great job, timely response and understanding of unfortunate family problems. Vehicle was cleaned and issue free. Thank you very much David for yet agains coming through on a great job! unfortunate family problems. Vehicle was cleaned and issue free. Thank you very much David for yet agains coming through on a great job! More
Alignment Recently brought my Cayenne in for a recall and brought it back for an alignment. Both times Jason was my service agent. He was great! All the people Recently brought my Cayenne in for a recall and brought it back for an alignment. Both times Jason was my service agent. He was great! All the people in service are so kind and professional. Shout out to Cody! More
Service is terrible Had my car 2 weeks still not ready Waiting on transmission fluid to get started. They had it a week and a half before they even ordered the parts!!!! Had my car 2 weeks still not ready Waiting on transmission fluid to get started. They had it a week and a half before they even ordered the parts!!!!!!! Who does not stock transmission fluid!!????? More
Bought this used audi r8 from porsche west from Len Amato. He assured me that the maintenance was up to date and I was getting a good deal. I took the audi r8 it to audi dealership only to find out Amato. He assured me that the maintenance was up to date and I was getting a good deal. I took the audi r8 it to audi dealership only to find out the car was basically never maintained, oil was black, needed new belts and tensioners, air filters were black, needed a new battery and new key, needed brake pads/rotors, paddle shifter was broken, brake fluid bad, and list goes on! Never again! Spent over 5k out of my pocket getting all the maintenance and service that shouldve been done when you're a spending 70k on a car from a Porsche dealership. I recommend going to porsche north! More
Mark and Brandon were really great. Overall this dealership has great customer service! I would recommend this location. I got a Porsche 2020 911 992. dealership has great customer service! I would recommend this location. I got a Porsche 2020 911 992. More