Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Porsche West Houston
Houston, TX
274 Reviews
Welcome to Porsche West Houston, Houston's fastest growing Porsche Center. We are located in Houston, Texas inside Houston's Energy corridor just off the Katy Freeway. We are a short drive from Downtown, River Oaks, Katy, Cypress, and Richmond and have convenient access to Beltway 8 as well as 99 Tollway/Grand Parkway.
We are passionate about all things Porsche and dedicated to providing exemplary customer service. We believe in going the extra mile for our clients and providing every luxury possible. We offer a number of amenities and services in our state of the art newly remodeled facility including Houston's largest authorized Porsche service center. Enjoy our private client workspaces, three customer lounge areas, gourmet coffee and freshly baked cookies and pastries while you purchase and service with us. Contact our Concierge Services to plan your day to local restaurants, spas, salons, shopping centers and museums all while your Porsche is serviced. We offer complimentary Porsche loaner vehicles by appointment, courtesy shuttle within 15 miles and vehicle pick up/drop off services.
Our Porsche Brand Ambassadors are professional and knowledgeable with over 50 years combined Porsche experience. Each teammate has been Porsche trained and certified including our factory trained Porsche Technicians, Porsche Certified Service Advisors and Parts Specialists. Whether you are looking to purchase or service, you will experience only the very best at Porsche West Houston.
We are actively involved in the community and participate with many local charities throughout the year. We also host and sponsor numerous programs, special customer appreciation events, new owner and service clinics, ladies' events, Lone Star Region PCA car shows and events, golf tournaments, and several educational and scholarship programs.
Porsche West Houston offers many automotive products and services to our Houston area customers. From quality new Porsches to Certified and Luxury Pre-owned vehicles, you are sure to find exactly what you are looking for. We carry a comprehensive line of Porsche models, including the 911, 718 Boxster, 718 Cayman, Panamera, Cayenne, Macan, Taycan and E-Hybrid models.
Don't miss a beat. Join us on Facebook, Instagram and Twitter for all things Porsche and to get details on Porsche West Houston Special Events. We also welcome you to visit us today and discover why so many Houstonians choose Porsche West Houston as their preferred Porsche dealer.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 274 reviews
February 13, 2021
My service advisor Jason Perales was great. He was able to set me up an appointment with a loaner car quicker than expected. He kept me in the loop whole time my car was there. However, I have a little g to set me up an appointment with a loaner car quicker than expected. He kept me in the loop whole time my car was there. However, I have a little gripe with whoever is in charge of oredering the parts. They clearly knew what needed to be done from the beginning.....But they just waited for each step to order the parts. I understand the speaker part...but recall, they knew what needed to be ordered. But they waited until they get the speakers and it was done than they ordered the parts for the recall which took extra couple of days. In a whole, what should've done in maybe 4-5 days max, my car was there for 11 days. For all their inefficiency, Jason had to call each day in the afternoon to cool me down why small repair is taking so long.....I commend Jason for this...Also, everyone I dealt with as while I was there was really nice and helpful.... More
by ck2816855415
Employees Worked With
Dana Medeiros
January 30, 2021
Porsche West always does a great job on my 911. Jason is my guy when it comes to service. Highly recommend. These guys always have solutions instead of more problems. my guy when it comes to service. Highly recommend. These guys always have solutions instead of more problems. More
by James
Employees Worked With
Jason Perales
January 29, 2021
The whole process was perfect and smooth, the sales rep was super professional, they keep me posted from the time we ordered the car until the delivery. Great experience!! I love my Porche!! was super professional, they keep me posted from the time we ordered the car until the delivery. Great experience!! I love my Porche!! More
by Rene Varon
Employees Worked With
Brandon Morris, Marisol Quiroz
January 03, 2021
We drove from Dallas Tx to West Houston to get unprofessional customer service. I was so frustrated with the service I received. I will never, never go to that place again. Very disappointed with unprofessional customer service. I was so frustrated with the service I received. I will never, never go to that place again. Very disappointed with the whole experience. More
by Lincoln Heights
Employees Worked With
Will Spires , Marisol Quiroz
December 11, 2020
Dealership is clean and comfortable. My service rep Jason is very helpful and professional. He is punctual and communicates well with regular updates. Very impressed. is very helpful and professional. He is punctual and communicates well with regular updates. Very impressed. More
by oishi
Employees Worked With
Jason Perales
December 08, 2020
I highly recommend this dealership. They provide first class service every time I bring my car in. I purchased my Porsche there in 2018 and have been happy every day that I have had it. class service every time I bring my car in. I purchased my Porsche there in 2018 and have been happy every day that I have had it. More
by clements93
Employees Worked With
David Riddle
December 01, 2020
Great service and great staff. I have purchase two cars from this dealership and I am completely satisfied with both. Cars drive excellent and they don't kill you with service. from this dealership and I am completely satisfied with both. Cars drive excellent and they don't kill you with service. More
by rcleatch1
Employees Worked With
Jason, Marisol Quiroz
November 25, 2020
My experience in this visit is excellent. They are quick, professional and polite. The person dealing with me, Jason is outstanding. Porsche pf WH always gives me a good experience over the last 7 years. professional and polite. The person dealing with me, Jason is outstanding. Porsche pf WH always gives me a good experience over the last 7 years. More
by Sam
Employees Worked With
Jason
November 23, 2020
excellent service and as usual they always take an extra steps to get your business. very please and happy of my recent Macan turbo purchase and Brandon was excellent sales person who always welling to spen steps to get your business. very please and happy of my recent Macan turbo purchase and Brandon was excellent sales person who always welling to spend the time to work out the details. More
by kafarani
Employees Worked With
Brandon , Marisol Quiroz
November 18, 2020
Clearly both the car service and customer experience need much work, but they are willing to listen and hopefully improve. Looking forward to seeing improvements! much work, but they are willing to listen and hopefully improve. Looking forward to seeing improvements! More
by Paul A. Pavlou
Employees Worked With
David Riddle
