Porsche West Houston

I tried to buy a new Porsche Cayenne from Mark. He was short, curt and rude to me via email. He even cc'd his GM who didn't care on the level of terrible service being provided. Would stay away. I have ne short, curt and rude to me via email. He even cc'd his GM who didn't care on the level of terrible service being provided. Would stay away. I have never worked with a dealer who didn't want to sell a car. More

I came back to Porsche of West Houston to buy my 2021 Macan because they have the best service and selection. Their knowledge of the Porsche products is superior. Macan because they have the best service and selection. Their knowledge of the Porsche products is superior. More

My salesperson, Ryan Wax, was extremely attentive from the onset to the finalization of our agreement. He went above and beyond to get the desired Macan in the price range and interior and exterior color the onset to the finalization of our agreement. He went above and beyond to get the desired Macan in the price range and interior and exterior color we wanted. Ryan is very passionate and knowledgable and will stay on task until the goal is met. Additional questions regarding the agreement were answered by Marisol who was patient, kind, knowledgable and made me feel confident in our purchase. We appreciate everyone’s efforts. More

My partner and I purchased a Porsche Cayenne and found the sales support to be outstanding every step of the way. Kahlil managed the process in such a way that we will be returning to purchase another ve the sales support to be outstanding every step of the way. Kahlil managed the process in such a way that we will be returning to purchase another vehicle very soon. Buying a car can be such a hassle but Kahlil and his support team made that process absolutely painless! More

Amanda and Jason went above and beyond to keep me updated over the course of my repair. They provided the customer service that you expect from such a great brand. over the course of my repair. They provided the customer service that you expect from such a great brand. More

Excellent friendly customer service. All of the employees were helpful and courteous. The vehicle was ready when promised. It had been washed and vaccumed. I would recommend them to my friends. were helpful and courteous. The vehicle was ready when promised. It had been washed and vaccumed. I would recommend them to my friends. More

As a person in the sales/service industry, my expectations are high and there is nothing worse than working with someone during a stressful time that does not handle things appropriately. This is expectations are high and there is nothing worse than working with someone during a stressful time that does not handle things appropriately. This is far from the case at Porsche West Houston. From the moment I walked in, the team at PWH (my shortened name for them), was sympathetic towards my situation and made every possible accommodation. Amanda Salazr in the Service Dept and Will Spires in the Sales Dept did everything you would expect from a top-tier organization. When my vehicle faulted, and cars were unavailable, they pulled a brand new car off of the lot to provide to me. The communication was constant, regardless of whether the news was what I wanted to hear. Often times, people will avoid conversations that are not going to give the consumer the results they are looking for. But PWH not only reported back to me quickly, they also gave me a plan of action and timeline of what to expect so I knew what to expect. Even prior to the completion of the repairs to my vehicle, they still were in contact with me to check in on me and make sure nothing was needed. If I can only give 5 stars, then I guess I can only give 5 stars. But if there was an instance where an exception was made, they would easily deserve 500 stars. Kudos to the family at PWH and know that you have a customer for life. More

Very courteous and professional. High service costs. Gave them a week to perform the service on my vehicle and felt like they waited till the last minute to look at my vehicle after I called to check on it a them a week to perform the service on my vehicle and felt like they waited till the last minute to look at my vehicle after I called to check on it after 6 days. They got all the work done but it seemed like they had to rush it. More

More that satisfied with our purchase! Len Amato, our More that satisfied with our purchase! Len Amato, our Client Advisor, made the transaction smooth and quite enjoyable. He is very personable but pr More that satisfied with our purchase! Len Amato, our Client Advisor, made the transaction smooth and quite enjoyable. He is very personable but professional, and assured us our purchase was a great choice. Our Cayman arrived safely in Nashville within days. We now consider Len our “Porsche guy”!! More

We have had both of our Porsches serviced at Porsche West Houston. They always have done excellent work, and have never tried to sell us services we do not need. In fact, on our last service, they told me ou Houston. They always have done excellent work, and have never tried to sell us services we do not need. In fact, on our last service, they told me our Cayenne did not need some work I thought it needed. Frankly, every Porsche dealer who has serviced our cars has been very good. Porsche West Houston is no exception. I know some people complain about dealers, but we feel strongly that no one understands Porsche engineering and service better than the Porsche techs at a dealership. More