Porsche West Broward
Davie, FL
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Very Satisfied Customer - Great Job by Broward Porsche For those reading this cautiously, just know I don't mind writing up bad service or support, but for sure I really enjoy writing when it's for a great For those reading this cautiously, just know I don't mind writing up bad service or support, but for sure I really enjoy writing when it's for a great job. My Porsche 911 buying experience was really good indeed. Which isn't totally amazing until you know I live in Seattle 3,550 miles away and I never got to be there in person to see the car. For most people buying a big ticket car like this, it's a big deal all by itself. But placing all your trust in a car salesman just goes against every grain of my being (which I told him too!). But I did put all my trust in my salesman Tommy Justice and it all turned out just fine. To start with Tommy has been in the business a long time and he knows what's what. 911 buyers can tell within seconds if their salesman knows his product. Tommy knows his 911's. I was a little surprised to hear most of his sales are shipped. He started out with a nice introduction email and then a personalized video to share his thoughts on the car and his commitment to the customer. It was not a "canned video" which can be annoying. Because it was 'for me only' he could talk about the things I was looking for specifically. We had good communication and then he sent a personalized video of the 911 -- I wanted. He went through the car and I could clearly see it was the one I had waited for. This ended the searching online and I had had about 5-6 Porsches I was tracking. The next step was to start the purchasing process. Tommy was there to speak to the myriad of questions I had and the emotional drain I felt knowing I would be buying it sight unseen. That's huge. To be honest, I wanted to jump a flight and go there. But I really didn't want 3,550 miles added to the clock just because I couldn't wait a few days to get it. Obviously, I opted for the enclosed delivery. My wife can attest to the worry I had waiting for my new (pre-owned) 2013 Carerra C4S to get here. Then it arrived about 5+ days later and rolled out and it was just beautiful. I really would like to thank Tommy for his help and the great support from the Broward Porsche Team. If you are shopping long distance, I would recommend Broward Porsche and especially Tommy Justice. He was warm and friendly and understood the issues of buying long distance. I'm IT savvy so I have bought a number of items online, however, this was the largest purchase I've made online. So when it comes to trust and getting the value for your money, I hope you will shop their inventory and not be worried about everything you can't see and touch. We know that a 911 is the gold standard and when they say it has been driven, checked, and certified ready for the next customer then you know you're hearing exactly what you'd want to hear and have a dealership behind it and not the word of someone on Craigslist. A great price point, honesty, and trust were the pillars of our deal. Also the buying process flowed very smoothly. I hope you find your 911 and for the right price and with the right options. Good luck and thanks for reading my review of Broward Porsche. John W. Lynnwood, WA More
Great new Porsche dealer - Talk to Jean Frezin! I had a great experience at Porsche West Broward both with the dealership itself and with my salesperson, Jean Frezin. I had been talking to Jean for I had a great experience at Porsche West Broward both with the dealership itself and with my salesperson, Jean Frezin. I had been talking to Jean for a few days before I went and he was always professional, attentive and very knowledgeable. He was able to work a very fair deal for my trade-in and he was never pushy at any moment. Jean took his time with me, answered all my questions and really listened to my needs. At no point did he try to sell me a more expensive car than I was looking for. In fact, he really tried to understand what I wanted and he was very sensitive to my financial situation. I have to say that my experience at Porsche West Broward was excellent and I ended up with a 2016 Cayman S that was a demo and I got a very fair price on it, considering it was almost a brand new car for over $10k less than new. These guys have great cars and they really are focused on customer service and satisfaction. Even meeting with the finance guy was quick and easy! You will not be disappointed if you shop at this new dealership. Make sure to ask for Jean Frezin! More
A surprise purchase My husband and I were planning to buy a new car but hadn't really decided when...or where. He had been on a tour of the sparkly new Porsche West Browa My husband and I were planning to buy a new car but hadn't really decided when...or where. He had been on a tour of the sparkly new Porsche West Broward a few weeks back and really liked the friendly, informed, enthusiasm of the salesman who gave the tour, Alex Depooter. We dropped in on a recent Saturday morning and found Alex available to talk with us. Impressed by the inventory available, we began realistically discussing what Porsche fit our needs. The story ends happily with the purchase of a sweet Cayenne S, but spending 4+ hours in a beautiful low pressure environment was a pleasure, especially when we were actually supposed to be shopping for a refrigerator. The whole sales experience was great and we look forward to equally efficient service appointments. More
Great experience Salesperson had deep knowledge and patience going step by step and tried to work as best as he could to accommodate my needs. He was very professional Salesperson had deep knowledge and patience going step by step and tried to work as best as he could to accommodate my needs. He was very professional and kind. The dealer itself is amazing, the treatment you get from the staff is exceptional. I highly recommend this dealer More
Quick and easy Roberto and Alfred were very helpful and a pleasure to work with. The whole experience was great. Their selection is better than anyone in the area. Roberto and Alfred were very helpful and a pleasure to work with. The whole experience was great. Their selection is better than anyone in the area. More
Great Experience Welcome to Broward County Penske Porsche! Leased a 2016 911 S. Antonio was my salesperson and was excellent. Justin and Amit, the manager and GM made Welcome to Broward County Penske Porsche! Leased a 2016 911 S. Antonio was my salesperson and was excellent. Justin and Amit, the manager and GM made this transaction as smooth as silk. Beautiful dealership, great staff, great pricing, GREAT CAR!! What else can you ask for? Thanks Antonio, Justin, and Amit for making this a great experience! More
Greatest transaction ever. Thanks to Alexander for making this buying process so easy and smooth. I am definitely a customer for life. Just going into the dealer is an wonderful Thanks to Alexander for making this buying process so easy and smooth. I am definitely a customer for life. Just going into the dealer is an wonderful experience. More
Above and beyond Where do I begin? Had a noise in my 987 engine. I called to schedule service and was able to bring it in immediately. As they looked over the car I wa Where do I begin? Had a noise in my 987 engine. I called to schedule service and was able to bring it in immediately. As they looked over the car I was given a grand tour of the beautiful new facilities and made to feel extremely welcome. Top of the line diagnostic tools, all certified Porsche mechanics with many years of experience. Was told of the problems, along with other recommended service items. No pressure to get those that weren't urgent. Provided me a loaner for the day even though the service would be done relatively quickly. Arrived to pick up a spotless car that runs better than ever. Wayne in service was phenomenal in keeping in touch throughout the day. My car was by far the least expensive Porsche in there... but it was treated just like the 918 Spyder they were working on in the next bay. West Broward has earned my trust and my future business. Thanks for making it so easy More
Amazing !! Spectacular dealership !Great customer service very friendly environment , the sales guide Julio Blanco was very informative and patience , he answere Spectacular dealership !Great customer service very friendly environment , the sales guide Julio Blanco was very informative and patience , he answered all the questions we had, unforgettable experience , we'll buy our next car from them More