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Porsche West Broward

Davie, FL

Overview
Reviews
Vehicles
4.8
328 Reviews
Call Dealership (954) 607-6646
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4641 SW 148th Ave

Davie, FL

33331

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Showing 328 reviews

August 22, 2024

Great service. Scott was on point with everything and it was a very easy process to ride away with the car. More

by ale
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Julian Bueres, Scott Winslow, Atif Latif
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August 17, 2024

Sensible and deal motivated. Exceptional service department. 1st Porsche and my expectations were exceeded. Highly recommended. More

by Daniel Singer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wright, Kurkland Richardson, Atif Latif
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August 14, 2024

I called to get my car battery replaced. They checked my Vin and replaced the battery under warranty, saving me over 3K. Danny was great and took the time to explain the process. More

by Imran.thobani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny
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August 13, 2024

Nice and professional. They took care of my issue and I am very pleased with the service. Luana and Tara are great! Thank you. More

by santanaive
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Moberg
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July 25, 2024

Really provided white glove service, delivering our car at 10pm to work with our schedule. Juan was our advisor and he was great More

by eresch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Jarquin
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June 16, 2024

Stay away, stay far away. In short, integrity is not the word that I would use to describe doing busness with this dealership. Depite being told that the deal was done, and re More

by Island guy
Recommend Dealer
No
Employees Worked With
Cameron Beneke, Mayer Damouny
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Jun 16, 2024 -

Porsche West Broward responded

Hello, While we understand your frustrations with the vehicle no longer being available, there are some clarifications I would like to make. As discussed several times our dealership offers vehicles on a "first come, first serve" basis for in stock units. You did call in, but were never here physically in person so we mentioned we could do the deal today via E-signing. While you were negotiating a deal, you were offered to sign documents electronically to secure the transaction and therefore the car. In this case, we would need a signed proposal, a copy of your drivers license, and insurance with the vehicle on it (the same we would need if you here in person) When offered this, you mentioned you would do everything on Monday, that you could not do it today (Saturday). At that point (as per our policy), the vehicle remained available and later sold to a customer that was here in person with all required documentation. A Verbal agreement from a customer to purchase does not warrant us holding the vehicle for you and we do not take deposits on in stock vehicles, however if you have a written buyers order or bill of sale, please post it to this review or email me directly at jroe@penskeautomotive.com and I will certainly see what can be done. This "first come first serve" policy is in place to create fair purchasing opportunity for all customers. I assure you there was no greed or malice behind the vehicle selling. We are simply following the dealership's policy that has been in place since the dealership was open. Again, I understand how frustrating it can be to miss out on a vehicle. If there is anything I can do to intervene and help moving forward, I would be happy to be your direct point of contact here at the dealership. Please reach out to me at any time. Best, Jordan Roe Sales Manager Porsche West Broward jroe@penskeautomotive.com 954-901-3044

Jun 16, 2024 -

Island guy responded

Your internal dealership policy was not disclosed. What you discuss amongst yourselves or what is stated corporate policy is irrelevant if the customer is not informed upfront. Requesting proof of insurance information on a Saturday afternoon is ludicrous and simply not essential to complete a purchase and sales agreement. Upon delivery yes, but irrelevant so early on. However, as requested, I did reach out to our insurance company via their web portal was told to contact our agent on Monday. This information was succinctly conveyed to the salesman. And as requested, to consummate the sale, my personal information and driver's license were indeed sent to your dealership. The optics of this transaction reflect poorly on your dealership. Spin it however you may....

Jun 16, 2024 -

Porsche West Broward responded

Unfortunately all in stock (non-pre ordered New Cars) are NOT able to be held via verbal agreement or Deposit and are available on a "first come, first serve" basis. However, If you have documentation of any kind, Please share the Bill of Sale or Buyers Order from the transaction to this post or to my direct email and I will look to see what can be done. Best, Jordan Roe Sales Manager Porsche West Broward jroe@penskeautomotive.com 954-901-3044

June 07, 2024

Well organized, clean and receptionist is friendly at the initial greeting. Staff are wonderful and enthusiastic More

by Judy Carrera
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cameron Beneke, Brad Bird, Atif Latif
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June 04, 2024

Great staff, Atif in finance was excellent and went above and beyond for us on our new 911 Turbo S. Allesandra also was fantastic and made the whole experience a breeze! More

by Trdelrosal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alessandra Ruospo, Atif Latif
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May 20, 2024

Helpful and attentive service, from sales manager ( Mayer) to sales team ( Alex M ), Excellent ! Thank you ! More

by bonvecchio
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Muneton, Atif Latif, Mayer Damouny
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May 11, 2024

Ariel and the entire team were amazing, made the entire process from start to finish super easy, totally worth the drive. More

by adam@ibstci.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ariel Sommerfleck, Atif Latif
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