Porsche Tysons Corner
Vienna, VA
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I just want to thank everyone at Porsche Tysons that helped make my dream possible. Especially Richard Schatz, and Brian Kim. Richard was there for me whenever I had a question or needed to come test dr helped make my dream possible. Especially Richard Schatz, and Brian Kim. Richard was there for me whenever I had a question or needed to come test drive a car. He was very professional and knowledgeable. When I was ready to purchase he was there for me to help find an amazing machine at an amazing price. Again, thank you Porsche Tysons, see you soon. More
Peter Kim provider excellent service. Not only did my 911 get done promptly, but Peter answered all the questions I have. He made sure the service was done and the price for the service was very reasona 911 get done promptly, but Peter answered all the questions I have. He made sure the service was done and the price for the service was very reasonable for a Porsche dealership. I would highly recommend him for counting on quality work and someone with very knowledge of the Porsche. He was very descriptive on what everything that was going to be done on my 911. Please go talk with Peter and you will be satisfied with the service he and his department provide. More
A very professional staff, knowledgable, courtious, enabled complete purchase from another state, all documents provided thru FedEx, a pleasure to deal with, would buy there again. enabled complete purchase from another state, all documents provided thru FedEx, a pleasure to deal with, would buy there again. More
Had a great service experience at this dealership. Peter Kim was my Service Advisor and he was very courteous, prompt, and informative every step of the way. I highly recommend getting your service done he Kim was my Service Advisor and he was very courteous, prompt, and informative every step of the way. I highly recommend getting your service done here and ask for Peter! More
The rating below covers new, used, and service experiences. Porsche of Tyson's needs a "cultural" overhaul. I have bought 4 Porsche', and 3 Mercedes, regretfully. The sales personnel prejudge b experiences. Porsche of Tyson's needs a "cultural" overhaul. I have bought 4 Porsche', and 3 Mercedes, regretfully. The sales personnel prejudge buyers, are distracted, short sighted, and 'now' focused. They qualify and dismiss prospects based on immediate sales vs. long term relationships and customer value. One long time sales rep. collects most of the dealership sales collateral and incentives (posters, etc.-meant for children and customers), and sells it on his dedicated e-bay site I know first hand because I bought from him! No one smiles when you walk in the showroom. Furtive glances are exchanged among sales reps. as they size up the "mark". Thees guys lack passion about their product. No customer needs assessment is conducted. A lack of knowledge about their competition is glaringly apparent. Prices are generally good to very good on pre-owned vehicles, as a buyer. Do not consider trading in your vehicle- you will only get FAIR trade-in value at best,regardless of Kelly blue book ratings, market demand, service records and ultra low miles. At worst you'll receive Mannheim auction prices- black book pricing or "phone call" pricing. Service Department: professional, prompt, efficient, meets / exceeds self- imposed deadlines. Otherwise lacks soul, and passion about the cars and their work. Expensive. Twice as expensive as two independents across the block. Overall, better piece of mind and value across the street. Parts Department: grumpy, slow, and seemingly perennially "hung over" or de-caffeinated. As for the optional question below- I've been asked by salesmen at Tyson's Porsche and Mercedes to rank them w/ 10+'s. One rep. that I rated poorly (Tyson's Mercedes)for integrity (bait and switch pricing provided in his own hand writing which he later denied). He called me at home when the survey came out and said "if you were anyone else, you would have got a better price". I also rated this guy 10's in all categories other than ethics. Hope you find this helpful! More
I reside in CA, but previously spent about half time in DC area. I first bought from Nooch Harding,about 10 years ago, when he was accross the street in their Mercedes store. I received incredibly great pr DC area. I first bought from Nooch Harding,about 10 years ago, when he was accross the street in their Mercedes store. I received incredibly great professional customer service, and he was knowledgeable in response to every question I asked. When it is time to buy another car, I alsways think of Nooch first. Between their aggressive pricing, incomparable knowledge, professionalism and customer service, it is worth the extra transportation/shipping costs to buy "prestige" vehicles from the opposite coast from my home in CA. More
Great experience in buying my first Porsche C.P.O. Extremely knowledgeable sales associates. Scott Brown would provide my personalized email correspondence which I really appreciated. I will recomme Extremely knowledgeable sales associates. Scott Brown would provide my personalized email correspondence which I really appreciated. I will recommend this dealership to friends, colleagues and family. More
I have purchased 5 Porsches from Patrick Driscoll over the last 10 years. I am thoroughly impressed with his responsiveness and ability to satisfy my needs and desires in an automobile, The deal is always the last 10 years. I am thoroughly impressed with his responsiveness and ability to satisfy my needs and desires in an automobile, The deal is always fair. The service is excellent. I would recommend this dealership and Patrick in particular, to anyone purchasing a new Porsche. He goes out of his way to satisfy requirements. He frequently responds to messages, phone calls, etc. at any hour of the day or evening. More
Great experience. I would recommend this dealership to anyone who asked. Abe was very helpful. Jose was cleaning the car and took time out to let us test drive the car.. anyone who asked. Abe was very helpful. Jose was cleaning the car and took time out to let us test drive the car.. More
Karifa Mara was very helpful, pleasant and made my car buying experience extremely positive. The negotiation process went quickly and fairly. They took my 2002 Jeep in trade. I look forward to dealing buying experience extremely positive. The negotiation process went quickly and fairly. They took my 2002 Jeep in trade. I look forward to dealing with HBL in the future and would highly recommend them the sales team. More