Porsche Tucson

We are treated like royalty at every visit! Jill is such a great asset to this dealership. She works with us on every aspect and need we have. a great asset to this dealership. She works with us on every aspect and need we have. More

Pat provides excellent communication skills, superb customer service orientation and excellent sales skills. Pat Volk not only possess the technical acumen, but also the ability to provide a strong le customer service orientation and excellent sales skills. Pat Volk not only possess the technical acumen, but also the ability to provide a strong level of customer service. He has an advanced technical knowledge to provide support and ability to recognize issues that can be resolved over the phone and issues that must be escalated to make a diagnostic appointment for immediate attention. I trust his assessment for repair and price quoting. That is hard to find in any dealership. When I used to take my Boxster to Porsche Dealer in Kentucky (Blue Grass Motors), I never trusted my service advisor. It seems like they always added something extra. With Pat, I can trust him 100 % and he has been a great Service Advisor and it is always great to see him. =) More

They are courteous and helpful and honest.I trust them to provide value in the service process.Fair and communicate well. Would recommend to others.5 stars provide value in the service process.Fair and communicate well. Would recommend to others.5 stars More

I spoke with Neal Browne about buying a new Q5 after a horrible experience at Audi North Scottsdale. Neal was honest, patient, and knowledgeable. He gave me a discount for ordering direct from the facto horrible experience at Audi North Scottsdale. Neal was honest, patient, and knowledgeable. He gave me a discount for ordering direct from the factory. Audi North Scottsdale said I had to pay extra. More

I purchased a 2009 certified pre-owned Audi A5. I made an appointment to see the car and when I got there, the car was being serviced. I had driven an hour from a nearby city to see the car and I had to an appointment to see the car and when I got there, the car was being serviced. I had driven an hour from a nearby city to see the car and I had to wait for an hour for a test drive. My salesman was nice enough to show me a nice restaurant close by. After seeing the car and making the decision to buy, the process was easy and routine. There wasn't much haggling as I felt the price was fair according to my research. I picked up the car the next day and received an hour long tutorial from the salesman on all of the bells and whistles on the car. Had that been the end of the story, my rating would have been higher. After driving the car for a few weeks, I felt a stuttering while cornering and took the car to an independent service location for an oil change. I was told that the right engine mount was leaking. I took the car to a local Audi dealership for warranty work, and the problem was corrected. I then wondered what else might be wrong with the car. When I checked the air and cabin filter on the car, I was surprised how dirty they both were. My salesman showed me where the brakes had been done and the tires had been replaced on the car prior to sale – why weren’t the filters changed? I ordered replacements online and changed the filters myself. As for the recommendation, I would hesitate to recommend the dealership based upon the condition of the car. I don’t regret buying the car; I just don’t see how a car could be sold with a bad engine mount, especially if the dealership is familiar with the car being sold. More

This dealership is very professional. John, Wayne, and Olga were very friendly and easy to work with. They all did a wonderful job making this a great car buying experience which is not an easy thing the Olga were very friendly and easy to work with. They all did a wonderful job making this a great car buying experience which is not an easy thing these days. I strongly recommend them to anyone interested in Audi or Porsche. More

My girlfriend and I, had been looking at an Audi A4 from a private seller that we work with. She was going to sell it to us for $18,000 dollars, which was a killer deal being that it only had 40,000 miles a a private seller that we work with. She was going to sell it to us for $18,000 dollars, which was a killer deal being that it only had 40,000 miles and was bluebooked at $21,000. We had all of the paperwork and insurance ready to go on the car when at the last minute the seller had to back out for personal reasons; we were heartbroken. I had test-driven the car myself and the feel of the Audi was simply unbeatable at our budget. I got online and saw the same exact car, with almost the same mileage, but with white leather instead of black. I called at 7pm and unexpectedly got consult on the vehicle even at that late hour. I had the pleasure of speaking with Krisanne Bender that evening, who heard my story and felt my pain, and in the end, she offered the car to me at $18,000 down from an original price of $20,500, because that is what we already had set aside. My girlfriend and I received a warm welcome when we came in to purchase our new A4, and felt so happy to have dealt with Krisanne, we sent her an edible arrangement to show our gratitude. She even sent us some excellent coffee in return! She introduced us to the service department, who was also very friendly. Chapman Audi is a good place to be, and an even better place to purchase your car. We will be purchasing another Audi very soon, and I will be sticking with Krisanne and Chapman Audi!! More

After dealing very happily with Chapman Mercedes in Tucson for the past 10 years, I was hesitant to change brands and dealerships. But after deciding to buy the new Audi Q5, I couldn't be happier with Tucson for the past 10 years, I was hesitant to change brands and dealerships. But after deciding to buy the new Audi Q5, I couldn't be happier with my purchasing experience with Chapman Porsche Audi. Emilio Guevara, my sales person, went out of his way to make sure I got a Q5 configured the way I wanted. Wayne & Olga made the rest of the process very enjoyable. Finally, Pat Volk handled my first, sale-follow-up service visit as nicely as I had grown accustomed to at Chapman Mercedes. This is an exceptional auto dealership, and I would recommend it to anyone. More

In a nutshell -- SIMPLY THE BEST!!! To be more specific... the Chapman Porsche Dealership in Tucson, AZ -- to include all of its employees (sales, service, etc.) -- were simply the best when I fir specific... the Chapman Porsche Dealership in Tucson, AZ -- to include all of its employees (sales, service, etc.) -- were simply the best when I first conducted business with them to purchase my new vehicle. Furthermore, they were simply the best when I later interacted with them to obtain service for my new vehicle. To this day, they continue to be simply the best with providing answers for any questions I may have about my new vehicle. More

Working with Neal was my best and easiest buying experience to date. I told him what I wanted and what I was willing to pay and he took it from there. He was very knowledgeable about the vehicles an experience to date. I told him what I wanted and what I was willing to pay and he took it from there. He was very knowledgeable about the vehicles and gave me a tutorial of all the state of the art features. The thing I liked best is the entire experience was pressure free. He was never pushy and didn't try to get me in something that was beyond my price range. This is my second Audi and I am now a loyal Audi customer from here on out. Thanks for the professionalism and the awesome service. More