Porsche Tampa
Tampa, FL
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Took my car in Friday July 26th to Adrian and Joe in service to take a look at the leather to see if Porsche would cover the replacement of what I thought was premature wear as car is a 2024 Cayman S ob service to take a look at the leather to see if Porsche would cover the replacement of what I thought was premature wear as car is a 2024 Cayman S obtained March from another dealership new. Regardless of dealership purchased at was trying to get Porsche to cover it and dealership would be reimbursed. I was suppose to hear back in a week that time came and passed then they said the following week I would hear back and you guessed it that passed and gave a call today 8/12 and left a message saying please let me know either way. Communication style from service department is awful. From this taste in my mouth about communication style and them never getting back to me as two plus weeks is certainly enough if Porsche would cover I will never take my car into service for my car and will opt to use either Porsche Clearwater or Sarasota. Not only have they lost the ability to service my car for normal maintenances they have also in-turn lost any future car sales as shows their lack of caring for customers and following up. Please use another dealer if you want your Porsche serviced if you value your time as had to travel a decent distance to have them look at it and take pictures and send to Porsche. A bit of communication goes a long ways and a lack of communications or follow-up also says a lot regardless of outcome. More
This is the Porsche dealership that every enthusiast should deal with. Porsche Certified Brand Ambassador, Robert Kearney has assisted me in ordering all the extras the way I wanted them. Business Manag should deal with. Porsche Certified Brand Ambassador, Robert Kearney has assisted me in ordering all the extras the way I wanted them. Business Manager, Ed Trombley is the best at describing the programs offered to protect my 911 investment. He also has an awesome desktop paperwork presentation. I never felt pressured or uncomfortable. Instead I was made to feel like a Valued Customer! Bill S. More
Worst experience ever. One minute they tell you, you have a deal after they run your credit and you figure out the financing then they tell you the car is sold. My only ass One minute they tell you, you have a deal after they run your credit and you figure out the financing then they tell you the car is sold. My only assumption is that someone came in with a better deal. Stay away from these guys. They don’t want to build a long relationship with their clients. They want the quick buck. This dealership was so much better when it was owned by Reeves. Since Morgan auto group took over, it is all about the dollar. Go to another Porsche dealership. Read the negative reviews on Google. Buyer beware. More
11/10 Experience with Porsche Tampa, and a huge thank you to Eric Kozuh! I had been looking to trade in my vehicle for a 4x4 SUV for quite some time. We stumbled upon a gently used Lexus GX460 located her to Eric Kozuh! I had been looking to trade in my vehicle for a 4x4 SUV for quite some time. We stumbled upon a gently used Lexus GX460 located here. We live about 3.5 hours away in Amelia Island, but the pricing on this flawless vehicle was too hard to pass and well worth the drive. Upon first communication, Eric quickly met and exceeded our expectations as (long distance) buyers. He cut straight to the point in negotiating final numbers, had my trade in value secured, and even stood in the rain to give us a virtual tour of the vehicle to go over every single inch of the car before making the drive. I was able to place a (refundable deposit) on the car, and received a soft copy of the bill of sale/trade in before heading to Tampa. When I arrived in Tampa, the vehicle was detailed, gassed, and ready to go. Eric and Ed (finance) had everything in order. There were zero surprises on the dealership’s end, very smooth transaction, all numbers were as promised. Buying a used vehicle (and a non-Porsche), I felt the team treated me with just as much respect and enthusiasm as someone spending 3-4x. I am over the moon for my new ride, and my husband can’t wait to visit Eric again soon to pick out a Porsche! More
After reviewing several car models I chose the Porsche 911 Carrera. I chose Eric Baumann from the sales team. Great choice! All of my questions and concerns were addressed through messenger. When I arrive 911 Carrera. I chose Eric Baumann from the sales team. Great choice! All of my questions and concerns were addressed through messenger. When I arrived at the dealership to place my order all pricing and fees were the same as quoted. The following day Eric notified me that the dealership had received an allocation for a 911 Carrera and my order was placed. Car to be delivered in June. This has been a great experience, I feel like a valued customer. More
Driving from Monthomery, AL to Odessa, Fl, we encountered difficulties after we crossed into Florida. Temp gauge went to the max and a red warning light came on. We stopped, checked the coolant, which was d difficulties after we crossed into Florida. Temp gauge went to the max and a red warning light came on. We stopped, checked the coolant, which was down. We added just over a gallon, let the car sit and cool down, and then got back in the road. We got gas in Perry and there were no problems. When we got near Weeki Watchee the temp gauge maxed out again. We stopped in a lighted parking lot, checked the fluids, and called the insurance company, who dispatched a wrecker. Within an hour a wrecker had the car loaded, and was enroute to Tampa. Our son drove from Odessa and picked us up. The next day we received a call from Ryan, the service advisor. We provided him with the history and he said they'd get on it. They actually worked on the car Thanksgiving day, and the mechanic sent a video showing not only the main problem, but several other items that needed to be addressed. Most pressing was the failed water pump, so we gave the go ahead to take care of it. We wnt to the dealership the next day, and everyone we met and spoke with were very helpful. One young man asked if we'd like the car washed, so while we were taking care of the paperwork, he had the car cleaned, inside and out. We are extremely impressed with the quality, professionalism, and customer service attitude of the employees at the dealership and have already decided that "We'll be back!!" Thank you to Ryan and his co-workers for the customer service and can-do attitude - especially on Thanksgiving day! More
This place has some incredible people working for it and they are really passionate about the customer experience. Thank you Laine, Krista and Dennis for always taking good care of me. Client for life here they are really passionate about the customer experience. Thank you Laine, Krista and Dennis for always taking good care of me. Client for life here and you should be too. More
We were in route north on I-75 on our way to NC when DEF warning lights came on. We called Porsche Tampa and Ryan helped us get to the dealership. The problem was diagnosed but part was not in stock. He ga warning lights came on. We called Porsche Tampa and Ryan helped us get to the dealership. The problem was diagnosed but part was not in stock. He gave us a loaner vehicle to get us back home(2 hrs south)- and wait for the part to come in. Very professional, polite and helpful. Helped us make the unfortunate situation tolerable. More
Too much of a disconnect between sales and finance team. Sold me a used lease at new car full price. Resent documents via email but never the correct and original agreed upon price for the lease. I feel dup Sold me a used lease at new car full price. Resent documents via email but never the correct and original agreed upon price for the lease. I feel duped by the entire sales team and especially finance. They went "radio silent" after I made the complaint about the pricing being wrong. I love driving the car but this completely ruins the experience of my first porsche. I will not be going back to this dealership for anything! More
This is my 3rd purchase from this dealership. I will continue to recommend them as their personnel and service are outstanding. Eric Kozuh is a consummate professional who informed me of inventor I will continue to recommend them as their personnel and service are outstanding. Eric Kozuh is a consummate professional who informed me of inventories several times over the course of 6 months until we found exactly what I wanted. Thank you Eric and Porsche of Tampa. More