Porsche Southpoint
Durham, NC
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481 Reviews of Porsche Southpoint
It is so rare that the car buying experience so greatly exceeds expectations (often it is quite the opposite) and it is in that context that I am pleased to offer a glowing review of my car buying experien exceeds expectations (often it is quite the opposite) and it is in that context that I am pleased to offer a glowing review of my car buying experience this month at Porsche Southpoint. Edwin and the team at Porsche Southpoint provided the most enjoyable, hassle-free, straight-forward car purchase I've ever experienced (and I've purchased multiple cars over the past ten years). Edwin and Porsche Southpoint went above and beyond to offer a no-pressure, fact-based, information rich car buying process where everything, including the price, was exactly as promised. All paperwork was handled correctly, painlessly, and expeditiously. Edwin offered consistent, honest, clear, and responsive communication throughout the process and overall took excellent care of every aspect of my purchase. I live out of state however I am so impressed with the professionalism and politeness demonstrated by Edwin, Porsche Southpoint, and pretty much everyone I encountered who works for Hendrick Auto Group...so much so that I will purchase (and am currently in the process of purchasing) all my future vehicles from Hendrick, and have strongly recommended them to my friends who are in the market for a vehicle. This was truly an extraordinary experience and I tip my hat to Edwin and the folks at Porsche Southpoint for making it so. More
In the past year I've traded in two Porsches and purchased three from Porsche SouthPoint. I've dealt with Ian and Edwin in Sales, and both have gone out of their way to do things right, every time. purchased three from Porsche SouthPoint. I've dealt with Ian and Edwin in Sales, and both have gone out of their way to do things right, every time. The Service department is really excellent. Specifically, with a purchase of a CPO GT3 RS, the attention to detail and diligence on fixing even the tiniest flaws with this (used) car has been exemplary. More
This is my 3rd or 4th purchase from this dealer. That alone speaks volumes. Every single purchase was as good as the last. You actually are treated like family! Top notch service from first contact thr alone speaks volumes. Every single purchase was as good as the last. You actually are treated like family! Top notch service from first contact through any services needed. Would not shop anywhere else. Edwin Kratzat is the best around. More
I've had the pleasure of purchasing multiple cars from the dealership. Edwin in Sales always takes the best care of me. The Service Department is top notch and always easy to work with. The dealership the dealership. Edwin in Sales always takes the best care of me. The Service Department is top notch and always easy to work with. The dealership has a way of making you feel like you're part of a family. More
Thank you to Southpoint Porsche for a straightforward and honest negotiation. Even with consideration for COVID, Edwin and team made our first Porsche Experience a seamless event. We were able to purchase honest negotiation. Even with consideration for COVID, Edwin and team made our first Porsche Experience a seamless event. We were able to purchase and take delivery without leaving our home. Their inventory and network allowed to get what we wanted instead of settling on “lot inventory”. My wife struggled to trade her X5, but Edwin assured us the Cayenne S would not disappoint. Car and dealer get a big thumbs up from the Murphy Family! More
Porsche Southpoint made my trade and new car purchase seamless. Roy was fantastic, very informative and responsive. The team kept me updated at each step. I will be a repeat customer. seamless. Roy was fantastic, very informative and responsive. The team kept me updated at each step. I will be a repeat customer. More
I purchased a 2020 Cayenne Coupe S and was rear-ended in an accident. I've been waiting over 50 days with no ETA for a replacement part. Neither an Area Specialist (actually 3 of them) at Porsche North Amer an accident. I've been waiting over 50 days with no ETA for a replacement part. Neither an Area Specialist (actually 3 of them) at Porsche North America nor the General Manager at Porsche Southpoint can solve this problem. No one has an email or telephone number to request a part from manufacturing. No one calls you or seems to be working on the problem. The response and service is horrible. Had I known there weren't replacement parts for the Cayenne, I wouldn't have bought it.. More
Always easy to work with, competent, responsive This is a Hendrick dealership and I've had very positive experiences with them for Porsche, Subaru and Chevy (Corvette). I've now bought two Porsches This is a Hendrick dealership and I've had very positive experiences with them for Porsche, Subaru and Chevy (Corvette). I've now bought two Porsches from Porsche Southpoint, both times with a pleasant and professional experience. This particular review is prompted by a service visit yesterday. I'd noted a Porsche manufacturing issue to them on Wednesday evening and it was fixed by Monday lunchtime. The part in question is quite obscure, and on a brand-new model, and yet it was in stock and clearly rush delivered to the dealership. Impressive. More
992 delivery Clean car, good overview of new 992 systems by Woody. Expecting a great fun-factor with lots of thrills. Also expect great service and minimum problem Clean car, good overview of new 992 systems by Woody. Expecting a great fun-factor with lots of thrills. Also expect great service and minimum problems as was the case with the previous 911. More