Porsche Southpoint

My service experience at this dealership has been extraordinary. In particular Zain has gone over and beyond to make an exceptional service experience. I have owned my Porsche Cayenne for over 6 year extraordinary. In particular Zain has gone over and beyond to make an exceptional service experience. I have owned my Porsche Cayenne for over 6 years and by far this dealership has provided the best service. Zain clearly set my expectations and followed through. He did the necessary service and he was unbelievably friendly and extremely competent. Appreciate the customer first attitude! More

I purchased a vehicle from Porsche Southpoint in November of 2020 as a out of state internet customer and had a less than stellar experience from beginning to end. At the start of my process my sales consult of 2020 as a out of state internet customer and had a less than stellar experience from beginning to end. At the start of my process my sales consultant, Edwin came off as pretty rude. I was essentially told that I could not afford a car since we were $1,000 dollars apart from what I felt was a fair value for the car. I found it quite amusing as the vehicle was paid off less than 3 months later and because the whole point of negotiating as a buyer is to obtain the car for a lower cost. In addition, when my auto transport company picked up the car it had roughly 150 miles more than the odometer statement at the time of sale. When I inquired about the inconsistency I was given a less than stellar response. I was told that the car was driven to be cycled for state emission testings since it “sat for a few days” this made no sense to me or to the technicians who work at the speed shop that I am a part owner of. Furthermore, the vehicle did not have any inspection stickers and would have to undergo a separate inspection in PA in 8-10 weeks. I was also told by my salesman that “he could not guarantee that my car was not hotrodded” while it was driven by the dealer’s service team. Again, this would have not been a big deal if I was not purchasing a used super car. Lastly, I was told that I would be reimbursed fed ex fees for overnighting documents and a few other things that were needed to obtain registration and has yet to receive full reimbursement or a response despite following up with the sales consultant. It isn’t a great deal of money that is owed to me. However, it speaks volumes to how they conduct business. More

The team at Porsche Southpoint was extremely patient and helpful in finding for me my preferred specs. Excellent experience, service and most of all dependable! helpful in finding for me my preferred specs. Excellent experience, service and most of all dependable! More

Fast, friendly, and fair! I got an estimate from an indy shop and another Porsche dealer before I went to this dealership to find out it was the best price in town. Their experience and expertise gave me a shop and another Porsche dealer before I went to this dealership to find out it was the best price in town. Their experience and expertise gave me a piece of mind. My service adviser, Zane, did a great job explaining the importance of the repairs and also keeping us up to date on the progress. Thanks for looking after our car! More

Eddy Kratzat is the the GT King! I’ve bought several GT cars from him over the years and traded too. He’s super honest, down to earth, and always makes good on his word. One of the nicest guys you’ll eve cars from him over the years and traded too. He’s super honest, down to earth, and always makes good on his word. One of the nicest guys you’ll ever have the pleasure of working with. His brother Manny is also awesome. Cool to see Eddy mentor his brother. More

Zane and Ed were extremely helpful in the pick up and delivery of my vehicle. It was clean, sanitized and completed correctly. A+++ service. I will come back for every service needs because of the extra delivery of my vehicle. It was clean, sanitized and completed correctly. A+++ service. I will come back for every service needs because of the extra mile experience. More

After visiting multiple service dealerships I realized how special this service department is. Every time I bring my car it’s done correctly and fun.!!!!! Best place. how special this service department is. Every time I bring my car it’s done correctly and fun.!!!!! Best place. More

My experience with the Sales team at Porsche Southpoint was fantastic. I originally worked thru the Car Gurus site and then directly with Edwin. They were very responsive and we worked thru a good price as was fantastic. I originally worked thru the Car Gurus site and then directly with Edwin. They were very responsive and we worked thru a good price as well as a fair trade in value. They even drove the car 5 hours to me for Delivery! Also quickly answered all my questions post delivery. Very easy to work with and a fair transaction! More

Tremendous customer from start to finish. Sales staff was extremely friendly and knowledgable yet not pushy. Answered all my questions whether in person, email or text. extremely friendly and knowledgable yet not pushy. Answered all my questions whether in person, email or text. More

Stopped in on Saturday and worked with advisor Ed P. Ed fixed the issue with my car in a precise yet time effective manor. Great fixed the issue with my car in a precise yet time effective manor. Great More