Porsche South Shore - Service Center

Gloria Basquez is the best service advisor. Effective, efficient and pleasant to deal with. Makes the whole process easy. Effective, efficient and pleasant to deal with. Makes the whole process easy. More

They very good they make you feel very comfortable and explain everything,I’m very happy of their service explain everything,I’m very happy of their service More

Gloria is just an outstanding employee who keeps in touch with you while your car is at Porsche. with you while your car is at Porsche. More

I brought my 2023 Cayenne turbo in because the brakes were squeaking after only having it for a few months. They kept my car for nearly 2 weeks and then told me it wasn’t under warranty and they couldn’t were squeaking after only having it for a few months. They kept my car for nearly 2 weeks and then told me it wasn’t under warranty and they couldn’t fix it unless I wanted to pay out of pocket. So now I just have to drive my new vehicle with squeaky brakes. Not the service I expected from Porsche. Especially since this is my 6th vehicle that I purchased/leased with them. More

My experience with the Porsche dealership in the service department in Freeport was extremely disappointing. Service manager, and his team handled my service poorly and unprofessional.. It started by me bri department in Freeport was extremely disappointing. Service manager, and his team handled my service poorly and unprofessional.. It started by me bringing in my car for service when I went to pick up my car my interior on the seat of passenger side, as well as my dashboard was damaged. I believe this was due to someone on the service team put a heavy object on the sea and damaged it, this was also in conjunction with the airbags were reconnected when they finished the service not to mention, I had a flat tire on the way home. I bought the car back and explained all of the issues that occurred service manager at the time. His name is Chris I believe did not understand what happened during the time of service I had to explain to him that all of this was. Make a long story short it took six months to get the part. No updates or calls Occurred I will never recommend I’ll go back to that dealership for service ever again and I recommend no one else go there. The Better Business Bureau will be hearing about the experience I had More

Excellent job car was in like new condition All repairs are made perfect thank you are made perfect thank you More

I have worked with this dealership for the last 7 years and have purchased 5 vehicles within that timeframe . The sales team are aces . I can not say enough about the service team lead by Gloria Vasquez. and have purchased 5 vehicles within that timeframe . The sales team are aces . I can not say enough about the service team lead by Gloria Vasquez. Gloria has always been knowledgeable and professional in all of my dealings with her . McGovern Auto should be proud to have such a kind professional and knowledgeable individual as part of their team . Gloria goes that extra mile to ensure that her dealership is protected and that the consumer is given timely , honest and honest appraisals of each of the service needs for the vehicles . I recommend all of the people that I speak with who are interested in a purchase , certified or leased vehicle . I do not look else where for any of my Porsche needs . McGovern Service is a firm believer in the 5 P’s , proper planning prevents poor performance . Should you have any further questions , please feel free to contact me . CEM More

Very reliable and fast service - high quality and done in timely manner. Good communication and helpful in finding soltions timely manner. Good communication and helpful in finding soltions More

The appointment process was perfect and from being greeted to servicing my vehicle to attended seamless. Special thanks to my service consultant who took excellent care of me. Btw the cappuccino was o greeted to servicing my vehicle to attended seamless. Special thanks to my service consultant who took excellent care of me. Btw the cappuccino was outstanding 😊 More

My vehicle was repaired without any additional issues and ready before the estimated time stated. ready before the estimated time stated. More