Porsche South Shore
Freeport, NY
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My experience with the Porsche dealership in the service department in Freeport was extremely disappointing. Service manager, and his team handled my service poorly and unprofessional.. It started by me bri department in Freeport was extremely disappointing. Service manager, and his team handled my service poorly and unprofessional.. It started by me bringing in my car for service when I went to pick up my car my interior on the seat of passenger side, as well as my dashboard was damaged. I believe this was due to someone on the service team put a heavy object on the sea and damaged it, this was also in conjunction with the airbags were reconnected when they finished the service not to mention, I had a flat tire on the way home. I bought the car back and explained all of the issues that occurred service manager at the time. His name is Chris I believe did not understand what happened during the time of service I had to explain to him that all of this was. Make a long story short it took six months to get the part. No updates or calls Occurred I will never recommend I’ll go back to that dealership for service ever again and I recommend no one else go there. The Better Business Bureau will be hearing about the experience I had More
I cannot say enough about the service at South Shore Porsche - Soooo accommodating and professional - they go above and beyond to make sure the customer is not only taken care of but made to have an eff Porsche - Soooo accommodating and professional - they go above and beyond to make sure the customer is not only taken care of but made to have an effortless experience. Customer service at its finest! More
I have worked with this dealership for the last 7 years and have purchased 5 vehicles within that timeframe . The sales team are aces . I can not say enough about the service team lead by Gloria Vasquez. and have purchased 5 vehicles within that timeframe . The sales team are aces . I can not say enough about the service team lead by Gloria Vasquez. Gloria has always been knowledgeable and professional in all of my dealings with her . McGovern Auto should be proud to have such a kind professional and knowledgeable individual as part of their team . Gloria goes that extra mile to ensure that her dealership is protected and that the consumer is given timely , honest and honest appraisals of each of the service needs for the vehicles . I recommend all of the people that I speak with who are interested in a purchase , certified or leased vehicle . I do not look else where for any of my Porsche needs . McGovern Service is a firm believer in the 5 P’s , proper planning prevents poor performance . Should you have any further questions , please feel free to contact me . CEM More
The appointment process was perfect and from being greeted to servicing my vehicle to attended seamless. Special thanks to my service consultant who took excellent care of me. Btw the cappuccino was o greeted to servicing my vehicle to attended seamless. Special thanks to my service consultant who took excellent care of me. Btw the cappuccino was outstanding 😊 More
Always professional always respectful High degree of concern for the customer and Expediting work always polite every single member of the team concern for the customer and Expediting work always polite every single member of the team More
Jake, Kevin, Zach and the whole team at Porsche South Shore are incredible. I've purchased two vehicles in the past year, and from allocation, to ordering, to delivery the experience was outstanding. C Shore are incredible. I've purchased two vehicles in the past year, and from allocation, to ordering, to delivery the experience was outstanding. Consummate professionals, transparent in all aspects - they truly make you feel like family. I highly recommend working with them, especially Jake Ralston as your sale representative! More
Service department does an excellent job! They kept me informed about the progress of the service and delivered the car on time, They kept me informed about the progress of the service and delivered the car on time, More