Porsche South Shore
Freeport, NY
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I brought my 2023 Cayenne turbo in because the brakes were squeaking after only having it for a few months. They kept my car for nearly 2 weeks and then told me it wasn’t under warranty and they couldn’t were squeaking after only having it for a few months. They kept my car for nearly 2 weeks and then told me it wasn’t under warranty and they couldn’t fix it unless I wanted to pay out of pocket. So now I just have to drive my new vehicle with squeaky brakes. Not the service I expected from Porsche. Especially since this is my 6th vehicle that I purchased/leased with them. More
My experience with the Porsche dealership in the service department in Freeport was extremely disappointing. Service manager, and his team handled my service poorly and unprofessional.. It started by me bri department in Freeport was extremely disappointing. Service manager, and his team handled my service poorly and unprofessional.. It started by me bringing in my car for service when I went to pick up my car my interior on the seat of passenger side, as well as my dashboard was damaged. I believe this was due to someone on the service team put a heavy object on the sea and damaged it, this was also in conjunction with the airbags were reconnected when they finished the service not to mention, I had a flat tire on the way home. I bought the car back and explained all of the issues that occurred service manager at the time. His name is Chris I believe did not understand what happened during the time of service I had to explain to him that all of this was. Make a long story short it took six months to get the part. No updates or calls Occurred I will never recommend I’ll go back to that dealership for service ever again and I recommend no one else go there. The Better Business Bureau will be hearing about the experience I had More
I cannot say enough about the service at South Shore Porsche - Soooo accommodating and professional - they go above and beyond to make sure the customer is not only taken care of but made to have an eff Porsche - Soooo accommodating and professional - they go above and beyond to make sure the customer is not only taken care of but made to have an effortless experience. Customer service at its finest! More