Porsche South Shore
Freeport, NY
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Bought a 2018 Cayenne and was very pleases with the service. Very responsive, clear, and car met all my expectations. Dealt with John Kwon who did an excellent job managing the process, all the way service. Very responsive, clear, and car met all my expectations. Dealt with John Kwon who did an excellent job managing the process, all the way to delivery in New York City. More
Excellent dealership with extremely helpful sales staff andp Extremely happy with recent trade in and purchase of 911. Vlad and Tommy made the whole trade in and purchase experience a pleasure. Service experienc Extremely happy with recent trade in and purchase of 911. Vlad and Tommy made the whole trade in and purchase experience a pleasure. Service experience went as smoothly as I could have hoped. Would certainly recommend with out any reservations and will be happy to continue using Vlad and Tommy for any future purchases More
This review is for the sales department. I am an Active duty service member and contacted the dealer through the USAA car buying program to buy a 2018 CPO Porsche Macan. I bought the vehicle online and on duty service member and contacted the dealer through the USAA car buying program to buy a 2018 CPO Porsche Macan. I bought the vehicle online and only saw it at pick up due to Covid-19. We emailed several times back and forth for paper work. I dealt with Vladimir, John Vass, and Farzan. I could not believe how bad my experience at buying a luxury car was. They acted like they were doing me a favor selling me a car. I got to the dealership and the vehicle was nowhere near the condition it showed on pictures. Come to find out they used pictures of the car from 2 years ago On their website when it was sold as new, not pictures of the current the car was in. They also left all of the previous owners information in the car, like insurance car, registration, and build sheet all with name and address of previous the owner. Next all they wanted to do is get me out of the dealership asap. They did not provide me with any type of information or attempted to show me anything on the car. I had to ask for CPO paperwork as well. After they got my money it was pretty much f-U. Then when I realized the car did not have Apple CarPlay, they tried to charge me $1800 to add this software! Unbelievable for such an easy thing for them to do for a Soldier. All they had to do was add the software to the car for a new customer. Farzan the General manager who spoke to me on the phone and through email didn’t even bother to meet me in person while I was there. I drove 4 hours one way to buy the car and the experience was subpar. 1) The price of their Macan I bought was fair, that’s why I went there. 2) The price on my Trade-in was also fair. I understand it it a business and they have to make money. 3) customer service was terrible and rude. They said no to everything I asked for, from the Apple CarPlay, to all weather floor mats To be included in the deal. 4) I thought buying a CPO Porsche was like buying new or a least a nice experience but I was very mistaken. 5) I felt unwelcome and unwanted at the dealer. Again it was like they were doing me a favor selling me a car 6) The car was misrepresented online in the pictures. Said no. Knowing that I wasn’t local he also said we can’t do it today anyway but if you want it going to cost you $1800. Then when I asked for Apple CarPlay Vladimir simply said no, you can take your trade in back and go home. Please beware of this dealership when shopping. More
Great dealership excellent sales team. They were very responsive and were willing to work with me on my purchase. Chris was excellent and made sure everything was taken care of. I would highly recommen responsive and were willing to work with me on my purchase. Chris was excellent and made sure everything was taken care of. I would highly recommend them to both local and out of state customers. More
Chris,Thanks for your professionalism, amazing Chris, Thanks for your professionalism, amazing personality, and dedication during the purchase of my 2019 Panamera 4E Hybrid. I love my car! Chris, Thanks for your professionalism, amazing personality, and dedication during the purchase of my 2019 Panamera 4E Hybrid. I love my car! When you first greeted me, as I walked into the showroom, I knew I was in good hands. Your warm spirit made me feel comfortable and at ease. Throughout the process, you shared all the details about the car and worked to fit a car of my liking into my budget. I could not have had a better salesman. And even after the purchase of the car, you assisted me with lingering questions and concerns to ensure that I was comfortable with all of the features. Thanks again for everything! Susan More
Very helpful staff and wonderful service! Thanks for your help making my purchase quick and easy without a lot of hassle or headaches TD Wells! help making my purchase quick and easy without a lot of hassle or headaches TD Wells! More
Truly Great Porsche Dealership Just ordered two new Porsches for my wife and me from Porsche of South Shore. My salesman Tommy and the sales manager Farzan made the process easy an Just ordered two new Porsches for my wife and me from Porsche of South Shore. My salesman Tommy and the sales manager Farzan made the process easy and gave me a great deal. Tommy was very knowledgeable and patient helping us with all the options and choices available in ordering the vehicles. They are upfront and honest with you. We got my wife's previous Cayenne from South Shore and I have found everyone at the dealership from the sales department, the service department and the parts/accessories department to be very friendly and helpful. I highly recommend this dealership. More
Honest and Excellent Service! I bought a 2017 Macan GTS after an extensive online search. I talked with a number of dealers as I was looking for a Certified Used Vehicle. Vlad and I bought a 2017 Macan GTS after an extensive online search. I talked with a number of dealers as I was looking for a Certified Used Vehicle. Vlad and Chris were always available, answered my questions fully and when I purchased and received the vehicle it was noted as they had exactly described and it was in the suburb condition that they had told me it was. One minor issue that I noted with the car was that the outside support for the drivers seat had been flattened by the previous owner. I took it to an excellent auto upholstery shop and it was repaired without problems. When I mentioned that to Vlad he insisted in paying half of the cost, even though I considered that as part of a potential wear and tear for a 2 yr old automobile. I have nothing but good things to say about my dealings with Porsche South Shore. They are an excellent and honest dealership. More
Amazing experience with the team Just bought a Porsche Cayenne 2019 from south shore Porsche. I sincerely thank Farzan and Ryan for working with me and ensured the whole transaction c Just bought a Porsche Cayenne 2019 from south shore Porsche. I sincerely thank Farzan and Ryan for working with me and ensured the whole transaction completed without any glitch and delay. I have been driving Porsche's since 2003 and dealt with many dealers and sales team; by far you guys are the best and they went above and beyond my expectation. I have completed the whole transaction without a visit to the dealership. Thank You Devender. More
Excellent !! Just want to say a big thank you to Richard Cioffi our salesman for his excellent salesmanship,encouraging but not overly pushy . Shout out to John Just want to say a big thank you to Richard Cioffi our salesman for his excellent salesmanship,encouraging but not overly pushy . Shout out to John Bigdeli and John Vass. Together you guys made our experience great. Thanks we are enjoying our ride. More