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Porsche Silver Spring - Service Center

Silver Spring, MD

5.0
211 Reviews

211 Reviews of Porsche Silver Spring - Service Center

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January 20, 2023

My technician was helpful and responsive. The level of communication was perfect. I especially like the video review of the car’s status. More

by Shaun Jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elvis Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2023 -

Porsche Silver Spring responded

Hello Shaun, thank you for your support! We're happy we could help. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

January 20, 2023

Friendly service team and professional technicians worked together to addressed consumers’ concerns and treated each vehicle like their own. My service specialist Mr. Elvis Nguyen did a fantastic job to se More

by Siyao Lan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elvis Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2023 -

Porsche Silver Spring responded

Hi Siyao, we are very happy to have provided you with such a positive experience! Please let us know if you have any additional questions about services you received and thank you again for choosing Porsche Silver Spring!

January 17, 2023

Our service advisor understands what customer service means. He was very understanding, knowledgeable, and prompt. His attention to our needs and understanding of our situation made us feel like humans, More

by JRoC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elvis Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2023 -

Porsche Silver Spring responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Please let us know if you have any additional questions about services you received and thank you again for choosing Porsche Silver Spring!

January 14, 2023

What a breath of fresh air! We were so very PLEASED to have serviced our vehicle at Porsche Silver Spring. It happened by chance (hit a pot hole near SS and it was the closest d More

by Emailroseyp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elvis Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2023 -

Porsche Silver Spring responded

Hello, we're happy you found our staff to be so supportive during your experience here at Porsche Silver Spring. We hope you continue to choose us for all your automotive needs! Take care!

January 11, 2023

Pretty impressed. Staff is wonderful, service is great, facility is clean. I had a wonderful experience. More

by kratos39564ms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elvis Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2023 -

Porsche Silver Spring responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

January 10, 2023

Outstanding dealership for both sales and service. Purchased our Macan GTS from Scott V in 2021; he was very helpful and knowledgeable about the brand. Based upon our positive sales experience, we beg More

by porsha356
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Veneziani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elvis Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2023 -

Porsche Silver Spring responded

Hello, we're happy you found our staff to be so supportive during your experience here at Porsche Silver Spring. We hope you continue to choose us for all your automotive needs! Take care!

January 07, 2023

This is the best dealership I have ever dealt with. This is true across any car brand I have owned. My husband and I enjoy working with the team at this location. More

by N. W.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Harouna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elvis Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2023 -

Porsche Silver Spring responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

December 27, 2022

They’re great - definitely recommend, especially with their new building. Elvis’ service team is quality. More

by Imrejn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Veneziani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bruce Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elvis Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2022 -

Porsche Silver Spring responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

December 17, 2022

Exceptional service; staff is very conscientious & courteous! I have had excellent dealings with everyone from the sales manager and sales staff to the service department and porters. More

by Evparas10
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elvis Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marty Zellhoefer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Casey Parkin
Dec 19, 2022 -

Porsche Silver Spring responded

Hi, your satisfaction is our top priority. We hope you continue to choose us for all your automotive needs! Take care!

December 01, 2022

Elvis is the best service rep ever, better than BMW, Mercedes…His sincerity and commitment to the client are outstanding More

by Walterhrab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elvis Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2022 -

Porsche Silver Spring responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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