Porsche Silver Spring - Service Center
Silver Spring, MD
210 Reviews of Porsche Silver Spring - Service Center
Honored warranty work after auto CPO warranty expired. I am very grateful. Replaced transfer case and did another inspection at no cost. I value their work and want to shout out to Service Dept led by Lin I am very grateful. Replaced transfer case and did another inspection at no cost. I value their work and want to shout out to Service Dept led by Linda H and the service advisor Kofi both of whom deserve kudos and appreciation. They also washed the car, however, when I picked it up the entire vehicle inside and out had been immaculately detailed and the rims were so clean they looked new.Thank you! More
Since I got my car in 2022, I’ve never had a need that wasn’t met by Porsche Silver Spring wasn’t met by Porsche Silver Spring More
I love this dealer personal. Everyone at this deal is extremely nice and verbal professional everyone know what they’re talking about and very knowledgeable about the product Everyone at this deal is extremely nice and verbal professional everyone know what they’re talking about and very knowledgeable about the product More
Every visit in the two years of ownership of my car has been a delight at Porsche Silver Spring. Even before the dealership renovation, Elvis's attention to detail and service was extraordinary. While the been a delight at Porsche Silver Spring. Even before the dealership renovation, Elvis's attention to detail and service was extraordinary. While the newly renovated space has all the bells and whistles, I keep coming back for the top-tier service. More
The staff at Porsche is excellent, from the drivers to my service advisors. It has been 15 years of pure bliss. service advisors. It has been 15 years of pure bliss. More
5 star service! We learnt a lot from a service person named Elvis about the car. His professionalism and clear communication made our experience truly delightful! Hi We learnt a lot from a service person named Elvis about the car. His professionalism and clear communication made our experience truly delightful! Highly recommended. More
Elvis was nothing short of amazing! ! He definitely took care of my concerns and my car! His level of professionalism, truth, and honesty, will keep me a loyal customer of this dealershi ! He definitely took care of my concerns and my car! His level of professionalism, truth, and honesty, will keep me a loyal customer of this dealership! More
Car taken on time, service provided as requested, done earlier than expected. Great interactions with Elvis. Excellent customer waiting area earlier than expected. Great interactions with Elvis. Excellent customer waiting area More
Porsche Silver Spring is hands-down the best dealership I have been to in the DMV area. I have had my Porsches serviced at many of the Porsche dealerships in the area, and Elvis is hands-down, the best servi have been to in the DMV area. I have had my Porsches serviced at many of the Porsche dealerships in the area, and Elvis is hands-down, the best service technician that I’ve ever encountered. More
I have been a PCA member for 17yrs, I’ve owned 5 Porsches and have been to all of the dealers in Maryland and Virginia. I had a problem with another dealer doing some work on my car that was very frustrating and have been to all of the dealers in Maryland and Virginia. I had a problem with another dealer doing some work on my car that was very frustrating. I called Porsche silver spring and explained to the service manager Linda what the issue was. She had her technicians Jonny and Drilon inspect my vehicle. Normally there is a $250 diagnostic fee but since I paid a little over $9,000 at another dealer she said they would not charge me. She saw how frustrated I was and she was compassionate to my situation. I was scheduled and waited for my car. The facility is beautiful and huge. Very clean and organized. They even have complimentary Starbucks coffee, Starbucks! All of the staff are exactly what you would expect regarding the level of customer service from Porsche. I was continuously checked on by Kofi one of the service advisors. Once they found what the issue was Linda walked me to the garage and Jonny one of the gold master technicians along with Drilon another master technician explained what was wrong with my car while showing me. They even sent a video explaining what needed to be corrected. I cannot be thankful enough for the level of spectacular excellent customer service. I purchased my 2012 Panamera 4S from here new back in 2012, Casey was my sales rep and he is still here. If you need service or if you are looking to purchase a car, this is the place you want to go to. Porsche silver spring. More