Porsche Silver Spring - Service Center
Silver Spring, MD
215 Reviews of Porsche Silver Spring - Service Center
Brought my 2006 911 Carrera S in for yearly service. It was very easy to make an appointment with George, the service advisor. There were several issues, including a beep prior to starting the car, that I was very easy to make an appointment with George, the service advisor. There were several issues, including a beep prior to starting the car, that I needed corrected. It was a hard diagnosis and took a few days, mainly because they had to remove the entire hood, but George kept me informed the entire time. The car was in the shop for 5 days but they gave me a 2010 Mercedes loaner to use. I also had a coupon which they honored for 10% off, which made the total price less then all other dealers. All in all, great experience. Jay Sponseller, who runs the parts/service for Tischer, is also a great person to deal with. T. Nguyen-Viet More
dropped my car off for warranty issue, dash message telling me to bring to the workshop. dropped it off monday evening and picked it up the next friday 11 days later. to me it was a minor evap problem telling me to bring to the workshop. dropped it off monday evening and picked it up the next friday 11 days later. to me it was a minor evap problem. not impressed with their organization or setting an expectation. only when i was clearly upset as this car is my daily driver did they offer me a loaner and by then a week had gone by, i did not take the car do to distance back and forth. when i trade this cayman s in, i will shop other dealers. More
I found MileOne Tischer Porsche's customer service and responsiveness to my Porsche's maintenance needs to be top-notch. They were extremely professional, curteous, and attentive throughout the process o responsiveness to my Porsche's maintenance needs to be top-notch. They were extremely professional, curteous, and attentive throughout the process of getting my car serviced. When given the chance to correct a mishap, they were extremely quick to remedy. I would highly recommend them. More
Outstanding in all respects - - in accommodating my schedule and the needs of my visit; to include: inspection; minor body work and accessory purchase for the car. I could not have been more please schedule and the needs of my visit; to include: inspection; minor body work and accessory purchase for the car. I could not have been more pleased with Mr. Ayoub's knowledge, professionalism and excellent attitude. More
Tischer Porsche is excellent. I have been to 2 other dealers in the area for service (because they were closer to my home) but none can compete with Tischer's excellent service. George Ayoub is knowledg dealers in the area for service (because they were closer to my home) but none can compete with Tischer's excellent service. George Ayoub is knowledgeable and efficient, and he even convinced Porsche to cover a repair beyond the warranty. I will only patronize Tischer for all of my service needs. More
I brought my 2006 CaymanS here twice--for its 2-year and 4-year check-ups. Both times it was a very pleasant experience: a spot-on estimate, open and friendly attitude, patient explanations, and apparently 4-year check-ups. Both times it was a very pleasant experience: a spot-on estimate, open and friendly attitude, patient explanations, and apparently great work on the car. This last time, since my wait would be longer, George Ayoub kindly offered me a loaner. Also consulted me when a service question came up. There are other Porsche service centers closer to my home, but I went to Tischer because of a poor experience locally and word-of-mouth that they were good. Will certainly continue to do so. More
I gave this dealership a high rating for a couple of reasons. First, George is very knowledgable, he listens carefully and gets the job done. Also, I frequently ask technical questions. Not only does reasons. First, George is very knowledgable, he listens carefully and gets the job done. Also, I frequently ask technical questions. Not only does George get the answers to my questions, but he brings the mechanic who is knowledgable about my question out to talk to me in the customer area. At the most recent service, I asked how to disconnect the electrical switch under the seat so that I could remove the seat. I did not want to break the switch fiddling with it. The mechanic explained how to do it, zeroxed a copy of both halves of the switch and then drew instructions on the xerox to make it easy for me. This is service beyond anything I have had anywhere else. More
George and his team was extremely helpful in quickly identifying the issue with my 2008 Cayenne-GTS and getting the problem resolved. He arranged for a loaner vehicle until all the work on my vehicle wa identifying the issue with my 2008 Cayenne-GTS and getting the problem resolved. He arranged for a loaner vehicle until all the work on my vehicle was complete and made sure I was properly taken care of. Throughout the entire process George made sure I was kept in the loop with the progress of repairs and provided an accurate time frame for completion. I am very happy with the service provide by George and his team. They quickly resolve the issue with my Cayenne-GTS and got me back on the road. More
I GAVE THIS RATING, BECAUSE OF THE HELPFUL AND FREINDLY SERVICE I RECEIVED WHEN COMING IN TO THIS DEALER SERVICE CENTER, I CAME IN FOR A SERVICE MAINTANCE CHECK UP ON MY 911, AND THE SALES REP. NAME GEORGE SERVICE I RECEIVED WHEN COMING IN TO THIS DEALER SERVICE CENTER, I CAME IN FOR A SERVICE MAINTANCE CHECK UP ON MY 911, AND THE SALES REP. NAME GEORGE AYOUB WAS EXTREMLEY FREINDLY, AND EXPALINED TO DETAIL EVERYTHING I NEED TO KNOW, I WILL RECOMEND THIS DEALER SERVICE TO FRIENDS. THANK YOU AND KEEP UP THE GOOD WORK. More
Tisher Porsche sales & service is first rate; I have dealt with them for about 10 years. Sales professional Jay Cleiman is knowledgeable, professional and a long time Porsche owner--he "gets it . . ." dealt with them for about 10 years. Sales professional Jay Cleiman is knowledgeable, professional and a long time Porsche owner--he "gets it . . ." The service team is super: George Ayoub, the new service manager is courteous, responsive and helpful--someone who listens to your issues and tries to solve problems. The technical team of Leo, Rich and Mike inspire confidence and deliver results. They may be owned now by MileOne, a large corporate multi-dealer enterprise, but you are still treated as if this was a single-unit, family owned business. All in all, I keep coming back for sales and I use them eclusively for service, even post warranty. More