Porsche Silver Spring - Service Center

Excellent customer service with a smile Top shelf Porsche Tech who knows his stuff!’ Service ambassador well dressed and very professional and knowledgeable Maintains contact throughout Top shelf Porsche Tech who knows his stuff!’ Service ambassador well dressed and very professional and knowledgeable Maintains contact throughout day on status of service work More

Continuing great service I have bought 2 cars from Porsche Silver Spring (911 and Macan). Their service - both pre and post purchase - are better than any I have experienced f I have bought 2 cars from Porsche Silver Spring (911 and Macan). Their service - both pre and post purchase - are better than any I have experienced from any car dealership. A recent experience with them - blew my right rear tire and needed porsche road side assistance and quick turn around from the dealer - was so great I had to write a quick review. Visit Casey and his team for sure. More

100,000 Mile Service This is by far the best Porsche Center in the Washington DC area. The facility is always in pristine condition. What I like most importantly is that t This is by far the best Porsche Center in the Washington DC area. The facility is always in pristine condition. What I like most importantly is that the service team is very responsive and resourceful. Porsche Silver Spring treats its customers above the standard. Getting a loaner is easy and once your car is in their care they are more than accommodating in providing updates. From the first step in the door you are in for a quality experience. More

Outstanding, consistently! My recent visit was for routine maintenance for a 2014 Cayenne. Porsche of Silver Spring rates an overall "5" again – how do you say - consistency. My recent visit was for routine maintenance for a 2014 Cayenne. Porsche of Silver Spring rates an overall "5" again – how do you say - consistency. This cohesive team of Linda, Stephanie, and Natalie, plus the expert technicians, insured every aspect of the experience, as usual, was efficient, thorough, and accommodating. Their consideration regarding my current scheduling challenges minimized a lot of difficulties on my side. Following the service, the Cayenne drives and sounds great, and was completely well cleaned which always puts a big smile on my face. An additional joy comes with just communicating with PSS Staff who not only always exhibit very professional business acumen, but are a joy to interface with. They obviously all love their profession and have great people skills. Bravo again! More

Porsche SilverSpring Service Excellence When it comes to servicing and maintaining our cars, Linda Harouna (Porsche Certified Brand Ambassador for Service) consistently provides us with expe When it comes to servicing and maintaining our cars, Linda Harouna (Porsche Certified Brand Ambassador for Service) consistently provides us with expert service advise. She is very thorough explaining our cars’ present and future service needs when we drop off our car. Ms. Harouna clearly explains the work that was performed and shares helpful analysis performed by the technician(s) for our future maintenance consideration. In our experience after many years, they get it right the first time, every time. More

First Time I’m a first time Porsche owner and they have great personal customer service. They went above and beyond with there service. Natalie and Linda is the I’m a first time Porsche owner and they have great personal customer service. They went above and beyond with there service. Natalie and Linda is the reason why I choose this dealership and my next car will come from them. More

Continued great service Casey and his team at porsche SS are the best sales and service team I have ever worked with. Top notch buying and service experience. Casey know Pors Casey and his team at porsche SS are the best sales and service team I have ever worked with. Top notch buying and service experience. Casey know Porsche’s and is a astute advisor More

Emergency Service After nearly 2 hours of driving at 1PM, Paulette and I were approaching Washington DC on I95 on Wednesday December 27, when a “red” caution light illu After nearly 2 hours of driving at 1PM, Paulette and I were approaching Washington DC on I95 on Wednesday December 27, when a “red” caution light illuminated warning us to “stop driving, no coolant”. We were able to find safe parking almost immediately. While I was speaking with AAA to arrange a tow, Paulette called Porsche Silver Spring and spoke with Service Manager Natalie Muhlbock to request repair service. Natalie promised service help as soon as we could be towed to the dealership. We arrived at the dealership at 2:15 PM and by 2:30, the car was in the service bay, on a lift, receiving much attention from Service Foreman Rich. The issue was worse than expected: a nail had punctured the radiator - it needed to be replaced. Recognizing our desire to continue our trip as soon as possible, replacement parts were express ordered for overnight delivery, and a loaner car was provided to us. We continued our trip, and on our return, the car was ready for us. Natalie and her team were great. They did everything possible to accommodate our needs and schedules while making repairs to our car. This is a first class Porsche dealer organization. More

Service with a smile Linda Yoo takes care of everything when you need service. All done well, on time to the minute and asks if you do or don't want the car washed. Than Linda Yoo takes care of everything when you need service. All done well, on time to the minute and asks if you do or don't want the car washed. Thanks. More

Great experience. I went in for my first maintenance on my 2014 Cayman. The people were knowledge and pleasant and accommodating. Prices were the best compared to Rockv I went in for my first maintenance on my 2014 Cayman. The people were knowledge and pleasant and accommodating. Prices were the best compared to Rockville & Tysons. I will be coming back here over all other dealerships in the DMV area. More