Porsche Silver Spring - Service Center
Silver Spring, MD
210 Reviews of Porsche Silver Spring - Service Center
Staff efficient and friendly , Excellent service. Elvis kept me informed of the progress of my repair. Great car was at the end Elvis kept me informed of the progress of my repair. Great car was at the end More
Absolutely and by far the most friendly, yet professional staff I’ve ever seen. It feels like talking to family. Linda and the entire service staff really know how to take care of their customers. staff I’ve ever seen. It feels like talking to family. Linda and the entire service staff really know how to take care of their customers. More
We have been using Porsche of Silver Spring for many years on all of our Porsche’s and they continue to impress. Scheduled a quick inspection for our 2004 GT3 and Linda Harouna is simply the best. She h years on all of our Porsche’s and they continue to impress. Scheduled a quick inspection for our 2004 GT3 and Linda Harouna is simply the best. She had us in and our same day under two hours answered all of our questions and Yuri our Tech came up with a schedule to follow up on a minor issue uncovered during the inspection. These guys are the best and continue to impress after many years of outstanding service. Thank you, Karl More
I've been dealing with the service department of this dealership for about 5 years for service on my Cayennes. Linda Harouna has been the lead advisor during that entire time. She has been a thorough p dealership for about 5 years for service on my Cayennes. Linda Harouna has been the lead advisor during that entire time. She has been a thorough professional. She prioritizes customer service -- understands client's anxieties and does her level best to explain issues honestly to her customers and ensures that service is delivered timely and well. She is also supported by excellent advisors. Over the last couple of years, Elvis Nguyen, whom I assume was trained by Linda, has supported me. He is also a through professional. He is quick to understand the issues, always eager to help, and makes sure the customer understands the issues. He is very personable, truly humble, and conveys trust and understanding which is often hard to find in dealerships. I have always been pleased with the service at this dealership. They are not cheap, but I trust their work and enjoy their customer service. More
Elvis is the best service advisor I ever had. Patient, caring, polite, friendly, and customer focused. He is the BEST of the best. If you are going to this dealership, he is the guy caring, polite, friendly, and customer focused. He is the BEST of the best. If you are going to this dealership, he is the guy More
I have had all my maintenance done here for the past ten years and they have always met or exceeded my expectations. I highly recommend them and appreciate their professionalism and quality of work. years and they have always met or exceeded my expectations. I highly recommend them and appreciate their professionalism and quality of work. More
I have purchased Porsches from this dealer, and had them serviced there, for almost 25 years. They never let me down. The sales people are first rate, honest folks and the service crew has always performed serviced there, for almost 25 years. They never let me down. The sales people are first rate, honest folks and the service crew has always performed flawlessly, even when remedying the most idiosyncratic problem. Three other Porsche dealers are closer, but I always return. More
I had my Porsche 911 in for an oil change and new tires. Elvis and Brad were fantastic and the work done flawlessly. There was not a mark on my rims from the tire installation. To top it off Brad Ferring Elvis and Brad were fantastic and the work done flawlessly. There was not a mark on my rims from the tire installation. To top it off Brad Ferringer, the Service Manager, himself cleaned up my new tires so they looked as spotless as the rest of my car. He went above and beyond on this for me and that is why they service my 911 exclusively! More
Porsche Silver Spring Is a great dealer. Linda in service is a pleasure to work with. I’ve been dealing with them for over a decade. Casey Parkin, now sales manager, makes the buying process easy. service is a pleasure to work with. I’ve been dealing with them for over a decade. Casey Parkin, now sales manager, makes the buying process easy. More
Had the 911 Turbo in for a quick annual service. Car was taken care of appropriately and both Yuri and Linda provided an update on anything that needed attention. There was 100 percent transparency on thing taken care of appropriately and both Yuri and Linda provided an update on anything that needed attention. There was 100 percent transparency on things that were needed vs items that could have deferred. This is what creates trust and makes them the de facto service dealer in the DMV. Linda is the best! More