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Porsche Silver Spring - Service Center

Silver Spring, MD

5.0
225 Reviews

225 Reviews of Porsche Silver Spring - Service Center

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February 13, 2023

Highly responsive with great service minds. Lovely atmosphere on the service day alongside plenty of amenities during waiting in their spacious new building. More

by pangnp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elvis Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2023 -

Porsche Silver Spring responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

February 07, 2023

Highly professional ! Respectful in explanations and in making recommendations . Rob listened to my concerns and addressed the issues . My experience overall is definitely More

by Lady Mystic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Harouna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bruce Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elvis Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Hovey ??????????, Stephanie Marrero
Feb 10, 2023 -

Porsche Silver Spring responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

January 21, 2023

People who work there are respectful, considerate, and do everything they can to help. Truly a first class operation compares to other local Porsche dealership i visited. More

by Emcchang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elvis Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heejin Myung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Casey Parkin
Jan 24, 2023 -

Porsche Silver Spring responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Safe travels!

January 21, 2023

Excellent and attentive service with very helpful and knowledgeable explanations. I hope to build a Ming relationship with this dealership. More

by Migoulding
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elvis Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roger in Parts 5 stars
Jan 24, 2023 -

Porsche Silver Spring responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again! Take care!

January 20, 2023

Friendly service team and professional technicians worked together to addressed consumers’ concerns and treated each vehicle like their own. My service specialist Mr. Elvis Nguyen did a fantastic job to se More

by Siyao Lan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elvis Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2023 -

Porsche Silver Spring responded

Hi Siyao, we are very happy to have provided you with such a positive experience! Please let us know if you have any additional questions about services you received and thank you again for choosing Porsche Silver Spring!

January 20, 2023

My technician was helpful and responsive. The level of communication was perfect. I especially like the video review of the car’s status. More

by Shaun Jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elvis Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2023 -

Porsche Silver Spring responded

Hello Shaun, thank you for your support! We're happy we could help. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

January 17, 2023

Our service advisor understands what customer service means. He was very understanding, knowledgeable, and prompt. His attention to our needs and understanding of our situation made us feel like humans, More

by JRoC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elvis Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2023 -

Porsche Silver Spring responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Please let us know if you have any additional questions about services you received and thank you again for choosing Porsche Silver Spring!

January 14, 2023

What a breath of fresh air! We were so very PLEASED to have serviced our vehicle at Porsche Silver Spring. It happened by chance (hit a pot hole near SS and it was the closest d More

by Emailroseyp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elvis Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2023 -

Porsche Silver Spring responded

Hello, we're happy you found our staff to be so supportive during your experience here at Porsche Silver Spring. We hope you continue to choose us for all your automotive needs! Take care!

January 11, 2023

Pretty impressed. Staff is wonderful, service is great, facility is clean. I had a wonderful experience. More

by kratos39564ms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elvis Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2023 -

Porsche Silver Spring responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

January 10, 2023

Outstanding dealership for both sales and service. Purchased our Macan GTS from Scott V in 2021; he was very helpful and knowledgeable about the brand. Based upon our positive sales experience, we beg More

by porsha356
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Veneziani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elvis Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2023 -

Porsche Silver Spring responded

Hello, we're happy you found our staff to be so supportive during your experience here at Porsche Silver Spring. We hope you continue to choose us for all your automotive needs! Take care!

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