Porsche Silver Spring - Service Center

I had an outstanding experience at Porsche Silver Spring’s service department! From start to finish, the team went above and beyond to ensure everything was handled professionally and efficiently. Spring’s service department! From start to finish, the team went above and beyond to ensure everything was handled professionally and efficiently. Linda, the Service Manager, runs a fantastic operation—her leadership and commitment to customer satisfaction are evident in every interaction. Kofi, Brian, and my advisor Elvis were incredibly knowledgeable, communicative, and attentive to every detail of my service needs. They kept me informed throughout the process, ensuring that my Porsche was in top shape before returning it to me. The entire team at Porsche Silver Spring delivers top-tier service with a level of care and expertise that truly sets them apart. If you’re looking for a dealership that values its customers and treats your car with the utmost precision, this is the place to go. Highly recommended! More

I receive outstanding customer service from Kofi Bediako each and every time I take my Macan to Porsche Silver Spring for service. He greets me professionally with a warm welcome as a reminder that I'm STI each and every time I take my Macan to Porsche Silver Spring for service. He greets me professionally with a warm welcome as a reminder that I'm STILL a valued customer even after purchasing a vehicle. Kofi listens to what I'm describing or saying intently and he provides knowledgeable answers confidently. He always makes sure that I am content with the service provided. Another outstanding employee is Marcus in service. He knows his job well - a major loss if he were to leave the company. I would also like to mention Tyheshia Butler, the person who sets the tone for the entire dealership. She is a major asset to Porsche Silver Spring. She also provides a sincere greeting and indescribable hospitality. I believe she remembers everybody who comes through the dealership for service. Lastly, I'd like to mention DeAndre Briscoe, my sales representative who always stops by to say hello whenever I bring my car for service. I've purchased many cars in my lifetime, including Mercedes, but have never received the level of service as I experience at Porsche Silver Spring. More

I recently visited Porsche Silver Spring for service, and I had an outstanding experience. From start to finish, the team provided top-notch customer service and went above and beyond to address my concerns. I had an outstanding experience. From start to finish, the team provided top-notch customer service and went above and beyond to address my concerns. Elvis Nguyen was incredibly professional and attentive, ensuring that everything was handled efficiently. A special shoutout to Kofi, Brian, and Linda for their exceptional support and expertise. They made the entire process seamless and kept me informed every step of the way. Their dedication to customer satisfaction truly sets them apart. I highly recommend Porsche Silver Spring for anyone looking for excellent service and a team that genuinely cares about their customers. Thanks again to Elvis and the entire team—I’ll definitely be returning for future service needs! More

I had an amazing experience at Porsche Silver Spring From the moment I walked in, the staff was friendly, professional, and genuinely committed to helping me. Kofi and DeAndre went above and beyond to answer the moment I walked in, the staff was friendly, professional, and genuinely committed to helping me. Kofi and DeAndre went above and beyond to answer all my questions, making the entire process smooth and stress-free. Their attention to detail, transparency, and willingness to go the extra mile truly set them apart. I never felt pressured—just well taken care of. If you’re looking for top-notch customer service and a dealership that values its customers, I highly recommend Porsche Silver Spring, specifically Kofi and DeAndre Would definitely return in the future! More

Elvis Nguyen, my service rep is second to none! He makes each and every experience above and beyond expectations!! It’s almost like I want my car to have an issue so he can exceed my expectation He makes each and every experience above and beyond expectations!! It’s almost like I want my car to have an issue so he can exceed my expectations every higher! More

Quality team, love Elvis and Scott etc. clean car, service is great. They are good. clean car, service is great. They are good. More

I've been taking my Porsche cars to Porsche of Silver Spring for almost 18 years. I have always received excellent customer service and quality Maintenace for my cars.. My current service advisor is El Spring for almost 18 years. I have always received excellent customer service and quality Maintenace for my cars.. My current service advisor is Elvis Nguyen who is an outstanding representative for the dealership. More

The service was seamless. The service advisor was very professional, and The experience was great overall. The service advisor was very professional, and The experience was great overall. More