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Porsche Silver Spring - Service Center
Silver Spring, MD
210 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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210 Reviews of Porsche Silver Spring - Service Center
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November 21, 2024
I had an excellent experience with Kofi, my service adviser at Porsche Silver Spring. I recently had a couple of nails in my front tires, and Kofi made the entire process of getting them replaced incre adviser at Porsche Silver Spring. I recently had a couple of nails in my front tires, and Kofi made the entire process of getting them replaced incredibly smooth and seamless. From the moment I arrived, he was attentive, knowledgeable, and ensured everything was handled quickly and efficiently. He kept me updated throughout and went above and beyond to make sure I was taken care of. I highly recommend Kofi for anyone looking for outstanding service at Porsche Silver Spring. He truly made the experience stress-free and easy! More
by DeAndre Briscoe
Employees Worked With
November 19, 2024
I’ve owned a myriad of Mercedes Benz and BMW vehicles. Not only is the Porsche Silver Spring dealership superb but the folks that work there are top notch. In particular Linda and Elvis have been incredib Not only is the Porsche Silver Spring dealership superb but the folks that work there are top notch. In particular Linda and Elvis have been incredible partners and always deliver top notch service and care for my vehicle. I cannot say enough good things. More
by sajrawat
November 12, 2024
I’ve been using this dealer for about 20 years now. The salesman I dealt with in the past was great to work with. Additionally I have always had excellent experiences with the service department. My se The salesman I dealt with in the past was great to work with. Additionally I have always had excellent experiences with the service department. My service advisor Elvis has been there for several years now and he’s a pleasure to work with. More
by Spike
Employees Worked With
October 28, 2024
Great service team. Took care of my vehicle without any issue. Will recommend. Thank you Took care of my vehicle without any issue. Will recommend. Thank you More
by maregbes
October 25, 2024
I stopped past the Porsche Silver Spring dealership today to get my rim repaired. Although I didn’t have an appointment, the service manager Linda Harouna made the accommodation so I could have the rim repai to get my rim repaired. Although I didn’t have an appointment, the service manager Linda Harouna made the accommodation so I could have the rim repaired the same day. After taking less than an hour to repair the rim, the rest of the service team (Brian Romero, Elvis Nguyen and Kofi Bediako) made sure my car was washed and detailed while I waited in the oh so comfortable customer lounge. Thanks again Porsche Silver Spring for another short and enjoyable experience!! In and out just like I like it! More
by Eben
October 21, 2024
Exceptional sales and service experience! Amazing people who truly care about their customers and doing a good job. Great communication and follow up. Amazing people who truly care about their customers and doing a good job. Great communication and follow up. More
by LYI44
October 15, 2024
I had a cracked windshield and contacted my insurance company for an OEM replacement. Porsche Silver Spring was able to accommodate me quickly to have it replaced. Though loaner vehicles are in short sup company for an OEM replacement. Porsche Silver Spring was able to accommodate me quickly to have it replaced. Though loaner vehicles are in short supply these days, the team was able to accommodate me quickly which I was thankful for! Careful to not come across like a dealer trying to sell me something, their careful eyes also caught that my brake pads and rotors were running low and offered to send me a video (which I gladly obliged) and sure enough, I was down to 2mm worth of pad material! I'm thankful that Porsche Silver Spring has my safety in mind as I would have never caught it. On my 4th Porsche (2 Cayennes & and 2 911's), Linda (service manager) and Marques (technician) has always taken care of me. I wish I had more stars to give but they're all working at Porsche Silver Spring. More
by Mr.kennykong
Employees Worked With
October 15, 2024
Elvis was my service advisor when I brought in my 911. He was nothing less than amazing. He kept me appraised of everything that was being done to my car. I appreciate everything he had done for me and He was nothing less than amazing. He kept me appraised of everything that was being done to my car. I appreciate everything he had done for me and my vehicles. I am very grateful to have him as my service advisor. More
by Donna_Db77
Employees Worked With
August 29, 2024
The service was excellent! I called and left a message and Elvis N. called back. He kept me informed regarding my Porsche. He was very pleasant! I called and left a message and Elvis N. called back. He kept me informed regarding my Porsche. He was very pleasant! More
by lmitchell
Employees Worked With
July 26, 2024
Every experience I've had at this location has been pleasant and as convenient as possible. My service advisor, Elvis, always keeps me informed about what's happening with my vehicle. He lets me know a pleasant and as convenient as possible. My service advisor, Elvis, always keeps me informed about what's happening with my vehicle. He lets me know about the amenities the dealership has, like the lounge area, shuttles, or loaner cars. This makes my visits super comfortable. Linda, the service manager makes me confident my Porsche will be taken care of properly. I also appreciate Jerrell the service technician sending videos to educate me on exactly what my car needs and how to take care of it in the future. This is the best dealership I have ever visited. More
by stephenssmith1
