Porsche Silver Spring

Best car-buying experience of my life. I highly recommend Porsche of Silver Spring, and in particular, Casey Parkin. Everyone I met throughout the process of purchasing my new Porsche was h I highly recommend Porsche of Silver Spring, and in particular, Casey Parkin. Everyone I met throughout the process of purchasing my new Porsche was helpful, friendly, and clearly as passionate about Porsche cars as I am. Casey Parkin made buying my new Porsche, by far, the best car-buying experience of my life. He is friendly, extremely low-pressure, no-nonsense, and clearly an expert on everything Porsche. Casey has gone above-and-beyond again and again--before, during, and after purchasing my first Porsche from him. Today, I consider Casey a friend--something I never would have thought I would say about a car dealer. If you want a truly enjoyable experience purchasing your Porsche, go to Porsche of Silver Spring, see Casey Parkin, spec-out your perfect Porsche, and enjoy the best driving-experience in the world. More

Great working with Casey Parkin I live out of state but Casey took the time to answer all my questions clearly and honestly. His service was very attentive while also respectful and I live out of state but Casey took the time to answer all my questions clearly and honestly. His service was very attentive while also respectful and never aggressive. Casey was patient, offered his time freely, is knowledgeable about these cars, and a straight shooter about pricing. Overall, he made my purchase a satisfying and stress-free experience. From picking me up at the airport, to following up several times after delivery, Casey went the extra mile to ensure my satisfaction with the entire process. I would recommend Porsche of Silver Spring unconditionally. More

Outstanding experience with Casey Although I live in Virginia, I purchased from Silver Spring because of the Casey's responsiveness and knowledge. He was extremely helpful in sorting Although I live in Virginia, I purchased from Silver Spring because of the Casey's responsiveness and knowledge. He was extremely helpful in sorting through the options, with expert recommendations on which to consider and which were not not necessary for a performance oriented spec. He is very knowledgeable about configurations and customization. Never any pressure to buy what you don't need. Actually saved me money with his recommendations. Overall pricing was very good and hassle-free; better than dealers nearer me. Kept in touch with me during the wait. Thorough and helpful delivery. Knowledgeable recommendations on additions. After delivery, he followed up with personal help installing some after market items. He's a genuine enthusiast, knows the cars and the community, and very friendly and easy to work with. After purchase, he has gone out of his way to arrange service pick ups and drop off, so I am servicing with the dealer. Service experience has been excellent. Outstanding, customer focused experience. Highly recommended for first time or repeat purchaser. More

Love working with Porsche of Silver Spring I've been a Porsche owner since 1997 and a member of Porsche Club of America since 1999. Over the years, I have had great service from Porsche of Sil I've been a Porsche owner since 1997 and a member of Porsche Club of America since 1999. Over the years, I have had great service from Porsche of Silver Spring. The sales, service, and parts staff have all been courteous, knowledgeable, and very helpful. Casey Parkin and the rest of the crew are true "car people"--cars are more than just a job for the folks at PoSS. It is great to be able to really talk cars (and Porsche in particular) with Casey and the PoSS staff. I truly appreciate that Casey values the relationship between the dealership and PCA. Later today I'll be dropping by PoSS to watch part of the Rolex 24 race at Daytona. That's not something you can do at just any car dealership! If a car is more to you than just a car, then stop by Porsche of Silver Spring and talk to Casey. More

2nd Porsche Purchase from Porsche of Silver Spring and Casey Casey Parkin is amazing. Being an out of state buyer (for the 2nd time), he and the team at Silver Spring kept the entire process uncomplicated. I ne Casey Parkin is amazing. Being an out of state buyer (for the 2nd time), he and the team at Silver Spring kept the entire process uncomplicated. I never felt pressured, obligated, and was treated with the utmost in kindness, professionalism, and respect. Hats off to Casey and the team at Silver Spring; I'll be back in a few years for my third Porsche. Thanks again! More

Second Porsche Purchase For as many cars as I have bought, I have never written a review. Most times, I've responded to the dealership's requisite follow up surveys with a l For as many cars as I have bought, I have never written a review. Most times, I've responded to the dealership's requisite follow up surveys with a laundry list of how things could have been done better. Porsche of Silver Spring, and particularly Casey Parkin, are the absolute exception. I have had the pleasure of buying both a 911 C4S and a Cayenne S from him and each time the service and treatment have been exemplary. Every need has been attended to and every question answered correctly, the first time. It's a pleasure to do business with Casey and the Porsche team and i know i will be in again before too long. It's something I am actually looking forward to! More

Sales rep rude and arrogant Called and talked with Casey Parkin about a 911. I've owned several but you would have thought I was some kid without two nickels to rub together the Called and talked with Casey Parkin about a 911. I've owned several but you would have thought I was some kid without two nickels to rub together the way Casey talked to me. I would not buy from this dealership at this point. Plenty of 911s out there and plenty of dealerships to choose from. More

New Cayman Purchase Casey Parkin took care of helping me order a new Cayman GTS. Aside from being very easy to work with, his extensive product knowledge and down to ear Casey Parkin took care of helping me order a new Cayman GTS. Aside from being very easy to work with, his extensive product knowledge and down to earth practical advice kept the selection of options (of which Porsche has a million) from being a chore. No run around on price negotiations - just a straight forward process. If you want to buy a Porsche, you won't go far wrong by getting Casey to help you. More

My low-mileage (50K) 2004 Cayenne S wouldn't start after a few days sitting idly in my garage. PoSS service rep. told me I needed a new battery. It cost me $667 to replace the battery, which is inconvenie a few days sitting idly in my garage. PoSS service rep. told me I needed a new battery. It cost me $667 to replace the battery, which is inconveniently located under the driver's seat. Five weeks later, the new battery was dead after a few days sitting in the garage. Took the SUV back in for service and after 13 days PoSS still couldn't tell me definitively what the problem was. But the service rep. was 100% certain the current problem had nothing to do with the battery PoSS had recently replaced. His best guess/estimate was either a bad generator or bad starter that might cost between $1,300 -$3,100 to repair. But I would have to pony up some more $$$ before the service technician would know for sure what the problem was. I was fed up with the wait time and poor communications and declined to authorize any further repairs. I also asked that my $667 be refunded because it was obvious to me that replacing my old battery hadn't resolved the problem. PoSS service rep. told me he didn't think a refund was warranted. He told me he would go look for my old battery and reinstall it and return the car to me. This was after his repeated assurances over the prior 2 weeks that my old battery was no good. Assuming he could even locate my old battery, the notion that a so-called reputable Porsche dealership would condone installing ostensibly damaged parts on a customer's vehicle is ridiculous. That remark alone was sufficient justification not to continue doing business with PoSS. This is the same dealership that sold me the SUV for $60K. I had previously purchased a 325i from their associated BMW dealership (no problems there). Needless to say, PoSS won't get any more of my $$$. Ultimately, GM agreed to a refund. Thanks. Picked up the SUV and drove it home. A couple days later the battery was dead. What a waste of time and energy. More