Porsche San Francisco - Service Center

Alto R. was a solid service professional, he communicated well on status and time of completion. The shops “chat feature” in the website needs a lot of im was a solid service professional, he communicated well on status and time of completion. The shops “chat feature” in the website needs a lot of improvement. The person who responded to my chat query did not have basic knowledge of the shops services offered. He noted that he will pass on the question to someone who will respond (e.g., call me) before my appointment. No call, no response on a very basic service question: Does the shop offer smog check services? More

The best service by far! I have been to 3 Porsche dealerships and SF was exceptional! Alto (Porsche Service Advisor) was professional, kind, knowledgable, and funny too! Afte I have been to 3 Porsche dealerships and SF was exceptional! Alto (Porsche Service Advisor) was professional, kind, knowledgable, and funny too! After the repairs, they also cleaned my car inside and outside beautifully! I never had a service department be this meticulous. Definitely will be going there again! Highly recommend. More

alto was awesome. wonderful customer service and very efficient with getting me to and from the dealership wonderful customer service and very efficient with getting me to and from the dealership More

Incredible service with advisors, Elijah Toro and Alto Rechenauer! I brought the car in for a 10,000 Mile service @ 10am and it was completed perfectly detailed and washed by 1pm. Outstanding! Professiona Rechenauer! I brought the car in for a 10,000 Mile service @ 10am and it was completed perfectly detailed and washed by 1pm. Outstanding! Professional and friendly. Also what a beautiful dealership! Thank you! More

Great service as always from Gunter’s team of service specialists. They even gave me a loaner car while my car was being serviced. I really appreciate the extra attention. specialists. They even gave me a loaner car while my car was being serviced. I really appreciate the extra attention. More

I followed Gunther here from Fremont. I have owned 3 Porsches. He is the best I have owned 3 Porsches. He is the best More

Awesome service from Alto, clear communication, answered all my questions and fast service. Thank you all my questions and fast service. Thank you More

Alto, Gunter, and Elijah all provided excellent service throughout the several times I have already been at Porsche SF for service. Even though the problem was difficult to debug, they all remained patient throughout the several times I have already been at Porsche SF for service. Even though the problem was difficult to debug, they all remained patient and willing to go the extra mile for customer satisfaction. Specifically, I appreciate Gunter for understanding how tricky the problem was to identify and reproduce, and Alto for always offering to provide Lyfts, loaner vehicles, and coffee! More

Alto, our service advisor was amazing. He was knowledgeable, courteous, friendly and professional. He took care of our problem and got us on our way. Totally exceeded our expectations. He was knowledgeable, courteous, friendly and professional. He took care of our problem and got us on our way. Totally exceeded our expectations. More

Very nice facility and staff! Car is fixed and running fine. Car was washed, too! Car is fixed and running fine. Car was washed, too! More