Porsche San Diego

Misleading and Unprofessional I went in after a month of negotiating with the salesman and agreeing on all the details of the deals. I live 90 miles away so I needed to make sure I I went in after a month of negotiating with the salesman and agreeing on all the details of the deals. I live 90 miles away so I needed to make sure I don't waste a day on nothing. Unfortunately that's exactly what happened. They tried to pull some last minute tricks. I had everything agreed on and documented via written communication so there wasn't any room for "misunderstanding". The sales guy (his name is Arien), told me his boss wanted to discuss "other options" with me. That was after I filled the application and he ran my credit and confirmed that everything is "good to go". He introduced me to his boss who quickly turned out to be rude and manipulative. He wanted to discuss the residual as I am leasing. I told him I already discussed everything Arien. I also told him that I don't want to discuss other options. That's when he said: "then I'm afraid we can't do anything for you if you are not willing to answer a simple equation!". I was really thrown back by how rude and manipulative he was. I am used to car sales people using some cheesy tactics but they are usually diplomatic and somewhat polite about it as they don't want to loose the customer or severely damage the reputation of their business. This was the first time I encounter a sales manager who initiates hostility in such a rude and aggressive way! It literally took him less than 30 seconds to blow this thing off. I just said okay and walked out. I realized he was not worth my time. Minutes after I left I received a call from Arien telling me he "didn't know how things went wrong!". He didn't even have the courtesy to apologize! I told him he blew it. I asked him not to call me ever again and ended the call. A minute later, the manager of the dealership called and asked for 30 seconds to explain things. He blamed it on the sales people and told me he wanted to make things right even if it meant him loosing money on the car. I told him I will not be fooled twice. I asked him not to call me again and ended the call again. Both managers showed stubborn arrogance: one claimed I refuse a answer a simple question while in fact I told him I don't want to discuss other "options" he wanted to throw my way and instead stick to the agreement we already had. The other manager blow it by claiming he is willing to "loose money on the car just to make things right and make me happy!". Apparently, I don't need his pity and no one buys this nonsense about willing to loose money on a deal. We had an agreement and we both thought it's fair so trying to play victim was desperate and pathetic. Just like any other car buyer, I had my share of unpleasant experiences with sales people but this one was by far the worst. Completely misleading unprofessional. More

Online Scam and bate and switch Complete online scam. They bate and switched on me on a deal and try to scam me on additional $4000 after deal was done and after they ran my credit Complete online scam. They bate and switched on me on a deal and try to scam me on additional $4000 after deal was done and after they ran my credit which is now negatively effect my score. My sales person Michael Gordon his manager Brent Haywood were involved in this bogus deal. I complained to the manager and 2 other General Managers Shawn Evans and Glen Anderson via an email and neither of them had the courtesy to call or respond to my complaint or the wrong that they had done on this. As such I believe this establishment from top down must condone such tactics and be on the scam. If you are online shopper for a vehicle do yourself a favor and stay clear of this site. Chances are you will get screwed last minute and they try to squeeze more out of you or send you the wrong car. More

It was a great experience I had a great time talking to their knowledgeable staff. They were very accommodating and answered all of my questions and helped me find the best pl I had a great time talking to their knowledgeable staff. They were very accommodating and answered all of my questions and helped me find the best plan for me. I would highly recommend them, and my Sales Consultant was the best, Arien Porter made me feel comfortable and kept me informed about everything that was happening so that I could follow every step of the way. Jeff Dodds was also very helpful and even stayed late to help finish my sale. Thank you Arien and Jeff! More

Joe went out of his way to be helpful I am very impressed with the caring attitude and follow-up by Joe Allis. He reached out several times while my husband was ill, just to check in. My I am very impressed with the caring attitude and follow-up by Joe Allis. He reached out several times while my husband was ill, just to check in. My husband had a car on order, so it wasn't as if they were trying to get a sale - it was simply a matter of someone who cares. Thank you! More

Extra Real Estate on your lot!! My wife and I have been searching for a Ford F250 Diesel for six months and knew when we found the right truck we would purchase it. We found one at My wife and I have been searching for a Ford F250 Diesel for six months and knew when we found the right truck we would purchase it. We found one at your dealership and immediately went to look at it. Arien Porter greeted us upon arrival and began to show us the truck. His friendly, professional demeanor is recognized. We are not typical Porsche customers, we were buying a diesel truck, but we were treated with the up most respect throughout the process by all members of the San Diego Porsche Team. We had a toddler with us as well and everyone ensured she was comfortable, entertained and provided us snacks. We are now the proud owners of a beautiful, well maintained, and pristine Car Fax Ford F-250 Diesel Truck. Now you have a little extra space on your lot for a few more Porsche vehicles!! Thank you Porche of San Diego. ~The Brandt Family More

great salesman great deal Arien Porter did an excellent job as our sales person.....I would recommend him to anyone; excellent knowledge and most importantly he was able to put Arien Porter did an excellent job as our sales person.....I would recommend him to anyone; excellent knowledge and most importantly he was able to put the deal together for the car that my wife and I wanted......hope to work with him again someday! dennis & lily More

Excellent service.. I have been going to there from the days when it used to be Pioneer Porsche. Porsche of SD has been very professional to me during each of my visits i I have been going to there from the days when it used to be Pioneer Porsche. Porsche of SD has been very professional to me during each of my visits in the past. And I appreciate that. I also want to inform other Porsche owners that if you visit SF/Millvalley area then don"t take your car to Sonnen Porsche. I had a nightmare with that dealsrship. One of my Porsche was almost stolen by their ex-service manager, Richard R. To make long story short, I had to contact Ca DMV, Bureau of Automotives, Porsche of North America and State Attorney General's office to get my baby back, and was in partially stripped condition. At Porsche of SD, I received informative help from Les and Ray, on 2 different visits. They both were professional and treated me with courtesy. More

2012 Carrera S - 30,000 mile service and sunroof repair Since I purchased my car from Porsche of SD I have had nothing but perfect service. I normally arrive at 7 am sharp before things get busy, and this Since I purchased my car from Porsche of SD I have had nothing but perfect service. I normally arrive at 7 am sharp before things get busy, and this time Ray was there to welcome me and get things processed and me into a loaner car in less than 20 minutes. Highly professional and courteous, and recognizing that you need to get in and out quickly, Ray also makes a point of using the phone (rare these days) to keep in contact and keep me updated on the status of my service work. He arranged for my car to be brought to my office when it was ready, and the loaner taken away. Convenience very hard to beat. I have found all the service staff at Porsche of SD to exhibit very professional, knowledgeable and courteous service, while always maintaining a hint of casualness and light humor, since, after all, driving Porsches is all about fun, isn't it? The quality of workmanship on my sunroof repair was perfect, with the technicians providing very thorough inspection and assessment. More

Service Visit I took my Diesel Cayenne into Porsche of San Diego for the second time - just an oil change. My advisor Les was terrific! Les was very helpful and ca I took my Diesel Cayenne into Porsche of San Diego for the second time - just an oil change. My advisor Les was terrific! Les was very helpful and called me as soon as my car was ready. Les even offered to bring my car back to me at work. Beautiful dealership- very helpful and friendly staff. More

Boxster Fluid Leak!!! Took my Boxster S into the San Diego dealer to have me leak investigated. My advisor Marcie Mernik was very attentive, provided a loaner vehicle, at s Took my Boxster S into the San Diego dealer to have me leak investigated. My advisor Marcie Mernik was very attentive, provided a loaner vehicle, at set my mind at ease regarding the situation. Everyone in the service department, as well as the overall dealership were very professional, friendly, and concerned about my vehicle. In the end the mechanic assured me that the vehicle was not leaking any fluids and the situation was the result of a failure to cleanup around the oil pan during a previous oil change at another dealership. Great job by the staff at San Diego Porsche!!! Highly recommended. More