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Porsche Rocklin - Service Center

Rocklin, CA

4.8
119 Reviews

119 Reviews of Porsche Rocklin - Service Center

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June 08, 2023

My service manager, Larry, was excellent. He kept me informed about the progress on my car and I actually received a call from both Larry and James that my car was ready. When I told them t More

by JSHRIVER53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Reemts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Beau Cotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David in finance and Larry in service
Jun 14, 2023 -

Porsche Rocklin responded

It's wonderful to hear that you are happy with the service that Larry, James, and the rest of our team provided. We're glad that you were kept informed throughout the service process and that your vehicle was ready to go when you arrived. Please let us know if there are any Porsche sales, service, or parts needs that we can lend a hand with in the future.

June 07, 2023

Did our repair in a timely mater. Our sales rep was very helpful on helping us with our appointment. More

by COLOMBARAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Reemts
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2023

The team at Porsche Roclins were efficient and fair on pricing for the service- thanks More

by TahoeGaper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa
June 07, 2023

Kind helpful service people that are doing well, while addressing a very high volume of customer needs. More

by HCITJEFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
June 07, 2023

Good, easy communicating, quick and efficient. Word Word Word Word Word Word Word Word Last Word. More

by DKTHOMP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louis
June 04, 2023

My experience during this service was excellent thanks to Melissa. She was very helpful and provided excellent customer service. She followed through with everything she said she would. Very happy with her. More

by djy0943
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa
Jun 08, 2023 -

Porsche Rocklin responded

Melissa is truly an asset to our team here in Rocklin. So great to hear that she followed through on all of her promises and made this a 5-star service visit for you. See you next time.

June 04, 2023

Louie is excellent! Service was completed ahead of schedule. I could not ask for a better experience. More

by MUBASHARM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louie DeBelle
June 01, 2023

I don’t trust that the team is honest with their pricing. The information I received for my service was vague and I was presented 2 different prices and given a lame reason for the discrepancy. More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None
June 01, 2023

Very professional experience, exceeded my expectations from setting appointment online to picking up the car when it was done. More

by ramoskevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa in service
Jun 08, 2023 -

Porsche Rocklin responded

So wonderful to know that your recent service visit with our team exceeded your expectations. Please let us know if there is anything we can assist you with in the future.

June 01, 2023

Porsche Rocklin contacted me to remind us our Macan needed its annual service. Dropped it off per the schedule and was welcomed by everyone there with a cheerful hello, Melissa offered coffee or water More

by charlesbates46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Vanzandt
Jun 08, 2023 -

Porsche Rocklin responded

Charles, Thank you for taking the time to walk us through your annual service visit. It's wonderful to know that Melissa provided you with 5-star service from start to finish. We appreciate your business and look forward to working with you for years to come.

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