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Porsche Rocklin - Service Center

Rocklin, CA

4.8
119 Reviews

119 Reviews of Porsche Rocklin - Service Center

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June 09, 2023

Reliable, professional service for our Boxster. I just wish there was a option to have very routine services, like oil and filter changes, to be performed without appointments and at a lower cost. More

by rob71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex in Service Department
Jun 14, 2023 -

Porsche Rocklin responded

Thank you for trusting our Rocklin team with your Boxster, Rob. We appreciate your feedback regarding routine service options without appointments and will make sure to pass that idea along to our Service Manager.

June 09, 2023

Louie DeBelle was very good. Polite, fast yet engaging. Everyone said hello and all employees where cheerful (direct indication of management creating a positive work environmen More

by Panamera GTS Owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louie DeBelle
Jun 14, 2023 -

Porsche Rocklin responded

Thank you for giving our Rocklin team another chance to impress you. It's wonderful to hear that Louie and the rest of our staff provided you with such friendly and efficient service. We appreciate you taking the time to leave us a review and look forward to working with you again in the future.

June 09, 2023

Service department great…. bad experience with sales department many years ago and still bad about them More

by coho.jb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gui Sabate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2023 -

Porsche Rocklin responded

I am happy to hear that your recent service appointment was such a positive one. If you would be willing to discuss the negative experience that you had with our sales department years ago, I would love that opportunity to hear more about it. You can reach me at 916-625-8300 or mjmeyer@niello.com. Thank you for your feedback, Mark Meyer, General Manager

June 09, 2023

Service center quickly fitted me in its schedule, kept me informed, and followed up with suggestions. More

by fredtaugher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
June 09, 2023

My service rep, Jose Dominguez and all the other reps are always very friendly and helpful. More

by lillian.gima
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Dominguez
June 09, 2023

All service was performed as expected and was completed in a very timely manner as expected. More

by gloriaross
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerode Gorostiza
Jun 14, 2023 -

Porsche Rocklin responded

Gloria, We're glad to know that you recent service was completed on time as expected. Thank you for choosing Porsche Rocklin. We look forward to your next service visit.

June 08, 2023

My service manager, Larry, was excellent. He kept me informed about the progress on my car and I actually received a call from both Larry and James that my car was ready. When I told them t More

by JSHRIVER53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Reemts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Beau Cotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David in finance and Larry in service
Jun 14, 2023 -

Porsche Rocklin responded

It's wonderful to hear that you are happy with the service that Larry, James, and the rest of our team provided. We're glad that you were kept informed throughout the service process and that your vehicle was ready to go when you arrived. Please let us know if there are any Porsche sales, service, or parts needs that we can lend a hand with in the future.

June 08, 2023

My service manager, Larry, was excellent. He kept me informed about the progress on my car and I actually received a call from both Larry and James that my car was ready. When I told them t More

by JSHRIVER53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Reemts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Beau Cotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David in finance and Larry in service
Jun 14, 2023 -

Porsche Rocklin responded

It's wonderful to hear that you are happy with the service that Larry, James, and the rest of our team provided. We're glad that you were kept informed throughout the service process and that your vehicle was ready to go when you arrived. Please let us know if there are any Porsche sales, service, or parts needs that we can lend a hand with in the future.

June 08, 2023

Everyone worked hard to make my repair as comfortable as possible especially M. VanZandt all caring and courteous people.👍😊😎 More

by rdrotos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malissa. VandZany👍
June 08, 2023

Louie was great! So responsive and helped me understand the issue with my car and booked my appointment to get it fixed. More

by CCHRIST661
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louie
Jun 14, 2023 -

Porsche Rocklin responded

Louie is truly an all-star on our team here in Rocklin. So glad to know that he helped you understand the issue your vehicle was experiencing. See you for your next service visit.

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