Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
690 Reviews of Porsche Riverside - Service Center
Sort by
April 10, 2014
Continued Outstanding Customer Service I have had my 2008 Boxster S serviced here many times, Justin has always provided the BEST Customer Service, He always follows up and let's me know pr I have had my 2008 Boxster S serviced here many times, Justin has always provided the BEST Customer Service, He always follows up and let's me know progress of my car. And Kudos to Emery who always takes pride in his work, I have never had to take my car back for something that was missed or not fixed properly. More
by Ljwags
March 27, 2014
Justin listened to my concern re: an intermittent "check engine" warning light, diagnosed and had the anomaly repaired. Additionally, Justin and Tim assisted in selecting and completing my request t "check engine" warning light, diagnosed and had the anomaly repaired. Additionally, Justin and Tim assisted in selecting and completing my request to "re-color" my wheels. All done in a timely manner, with a loaner car at my disposal and at a competitive price... More
by porsha996
Employees Worked With
Tim Churchill
March 26, 2014
Very accommodating when one is in need, follows up while waiting to keep one up to date, very pleasant to work with. The best service I received having visited 4 Porsche dealerships over the last 3 year waiting to keep one up to date, very pleasant to work with. The best service I received having visited 4 Porsche dealerships over the last 3 years. More
by Proulx
February 28, 2014
From the moment he greeted us, we knew that Justin was a consummate professional who was going to take good care of us and the car. We've had both of our cars with him and he has always taken the best care consummate professional who was going to take good care of us and the car. We've had both of our cars with him and he has always taken the best care of us compared to any other dealer we have been to. We had more than one extenuating circumstance (the Boxster got flooded in a flash flood!), and each time, he went to great lengths to make sure that the car came back in perfect condition and just as he promised. I cannot say enough about him, but rest assured that he will make us come back every time. More
by casons
February 27, 2014
Justin and Conrad always take great care of me. Always greet with a friendly smile and made to feel welcome at the dealership. They get my car taken care of in a timely manner and have a very positive att greet with a friendly smile and made to feel welcome at the dealership. They get my car taken care of in a timely manner and have a very positive attitude about everything. I enjoy the fact that when my car needs attention they have a nice car ready for me to go and the communication is always great while my car is in service, that is very important to me and they stay on top of things. I highly recommend their service department. More
by Steve555
Employees Worked With
Conrad Castillon
February 20, 2014
As someone who has their vehicles serviced primarily at dealerships, I have come to expect a reasonably good service experience. My recent experience with Justin Usary at Walter's Porsche has left me feeli dealerships, I have come to expect a reasonably good service experience. My recent experience with Justin Usary at Walter's Porsche has left me feeling that all my previous dealership experiences have been poor by comparison. From the moment I drove up, every individual I made contact with seemed totally focused on making my visit an exceptional experience. Every interaction I had was courteous, professional and met or exceeded all of my expectations. Justin in service took care of my vehicle in a manner that could not have been improved upon. From my first meeting at my vehicle (immediately upon arrival), to the understanding of the issue, to the communication and resolution, to picking up my car, it was a great experience. Kudos to Justin Usary and to Walter's Porsche. I will be a return service customer and an eventual buyer from them when the occasion arises. More
by koryl
January 31, 2014
Justin and Conrad made my routine service not only very efficient but also extremely friendly. I would highly recommend their service center. Their attention to detail was amazing. efficient but also extremely friendly. I would highly recommend their service center. Their attention to detail was amazing. More
by mmoncayo
Employees Worked With
Conrad Castillon
November 11, 2013
I have been a loyal Walter's Porsche customer since 1999. During these past 14 years, I have met many people while servicing my automotive needs. I am always very happy and satisfied with all Walter's 1999. During these past 14 years, I have met many people while servicing my automotive needs. I am always very happy and satisfied with all Walter's team members but in particular, I must say that dealing with Justin Usuary as my service adviser has been an excellent experience. Justin has gone beyond the call of duty always trying to get me in within tight schedules.While he is extremely professional, he has a very friendly way to get business done. My cars have always been serviced properly, on time, and within the estimated price range. Justin is a key part of this great team. I strongly recommend Walter's for new or preowned cars, as well as their service department. Al Guzman More
by alguzman2
Employees Worked With
October 28, 2013
Upon driving into Walter's PORSCHE-strasse, I was met by Justin Usary for my service inspection appointment. Justin was thoughtful and accommodating in his addressing my concerns. The appointment was c by Justin Usary for my service inspection appointment. Justin was thoughtful and accommodating in his addressing my concerns. The appointment was completed in less time than suggested... A plus to be sure. I had requested Emory as the PORSCHE Tech to work on my car as he came with high praise. He completed the work quickly. I had the appointment set up by Tim Churchill with whom I have had a longstanding PORSCHE customer-friendship for more than 10 years. Tim understands and speaks PORSCHE as do I. He is knowledgeable and fair-minded, always looking our for my best interests even when there is NOT an immediate car purchase to be concluded. This is not true of other PORSCHE stores in Southern California. In short, it is worth the drive to Walter's PORSCHE in Riverside for sales or for service. More
by porsha996
Employees Worked With
Tim Churchill
