Porsche Riverside - Service Center

Great experience like always. Justin is great and very helpful. Drop my car off in the am, got a free loaner and picked up the car in the pm. helpful. Drop my car off in the am, got a free loaner and picked up the car in the pm. More

From the moment he greeted us, we knew that Justin was a consummate professional who was going to take good care of us and the car. We've had both of our cars with him and he has always taken the best care consummate professional who was going to take good care of us and the car. We've had both of our cars with him and he has always taken the best care of us compared to any other dealer we have been to. We had more than one extenuating circumstance (the Boxster got flooded in a flash flood!), and each time, he went to great lengths to make sure that the car came back in perfect condition and just as he promised. I cannot say enough about him, but rest assured that he will make us come back every time. More

Justin and Conrad always take great care of me. Always greet with a friendly smile and made to feel welcome at the dealership. They get my car taken care of in a timely manner and have a very positive att greet with a friendly smile and made to feel welcome at the dealership. They get my car taken care of in a timely manner and have a very positive attitude about everything. I enjoy the fact that when my car needs attention they have a nice car ready for me to go and the communication is always great while my car is in service, that is very important to me and they stay on top of things. I highly recommend their service department. More

As someone who has their vehicles serviced primarily at dealerships, I have come to expect a reasonably good service experience. My recent experience with Justin Usary at Walter's Porsche has left me feeli dealerships, I have come to expect a reasonably good service experience. My recent experience with Justin Usary at Walter's Porsche has left me feeling that all my previous dealership experiences have been poor by comparison. From the moment I drove up, every individual I made contact with seemed totally focused on making my visit an exceptional experience. Every interaction I had was courteous, professional and met or exceeded all of my expectations. Justin in service took care of my vehicle in a manner that could not have been improved upon. From my first meeting at my vehicle (immediately upon arrival), to the understanding of the issue, to the communication and resolution, to picking up my car, it was a great experience. Kudos to Justin Usary and to Walter's Porsche. I will be a return service customer and an eventual buyer from them when the occasion arises. More

Justin and Conrad made my routine service not only very efficient but also extremely friendly. I would highly recommend their service center. Their attention to detail was amazing. efficient but also extremely friendly. I would highly recommend their service center. Their attention to detail was amazing. More

I have been a loyal Walter's Porsche customer since 1999. During these past 14 years, I have met many people while servicing my automotive needs. I am always very happy and satisfied with all Walter's 1999. During these past 14 years, I have met many people while servicing my automotive needs. I am always very happy and satisfied with all Walter's team members but in particular, I must say that dealing with Justin Usuary as my service adviser has been an excellent experience. Justin has gone beyond the call of duty always trying to get me in within tight schedules.While he is extremely professional, he has a very friendly way to get business done. My cars have always been serviced properly, on time, and within the estimated price range. Justin is a key part of this great team. I strongly recommend Walter's for new or preowned cars, as well as their service department. Al Guzman More

Upon driving into Walter's PORSCHE-strasse, I was met by Justin Usary for my service inspection appointment. Justin was thoughtful and accommodating in his addressing my concerns. The appointment was c by Justin Usary for my service inspection appointment. Justin was thoughtful and accommodating in his addressing my concerns. The appointment was completed in less time than suggested... A plus to be sure. I had requested Emory as the PORSCHE Tech to work on my car as he came with high praise. He completed the work quickly. I had the appointment set up by Tim Churchill with whom I have had a longstanding PORSCHE customer-friendship for more than 10 years. Tim understands and speaks PORSCHE as do I. He is knowledgeable and fair-minded, always looking our for my best interests even when there is NOT an immediate car purchase to be concluded. This is not true of other PORSCHE stores in Southern California. In short, it is worth the drive to Walter's PORSCHE in Riverside for sales or for service. More

Walter's Porsche - Service center is excellent. Their technicians are very skillful and take care of your car right away. Especially Justin Usary - Porsche service consultant is very friendly and have a technicians are very skillful and take care of your car right away. Especially Justin Usary - Porsche service consultant is very friendly and have a huge knowledge in Porsche models. As I said he knows all technical issues with a Porsche car and can give you an answer and a solution with that whenever you bring your dream car in for service. Yes, I recommend Walter's Porsche - Service center with Justin Usary - service consultant to everyone whom ever need their Porsche cars in service. More

I took my 2013 911S in for the first service/oil change. Justin Usary was very prompt and efficient in getting me set up with an appointment. Since the dealership is some distance from my office, I request Justin Usary was very prompt and efficient in getting me set up with an appointment. Since the dealership is some distance from my office, I requested that I needed to wait on the car. Justin got my car in and all of the work completed in the time he promised. The car was clean when delivered to me and i was back at my office before lunch. I will continue to use Walter's for my service because of the extremely high level of customer care they provide. More

Extremely happy with the service I received at Walter's Porsche. Justin Usary was very professional and thorough explaining the repairs needed to keep my vehicle in tip-top shape. The drive out Walter's Porsche. Justin Usary was very professional and thorough explaining the repairs needed to keep my vehicle in tip-top shape. The drive out to Riverside was well worth It, I will definitely be back! More