Porsche Riverside - Service Center

Servicing the sunroof. I have been servicing my Panamera at beverly hills porsche since 3 years ago. Recently, I just picked up a 911 turbo from porsche of riverside and was I have been servicing my Panamera at beverly hills porsche since 3 years ago. Recently, I just picked up a 911 turbo from porsche of riverside and was experiencing a little issue with the sunroof. I scheduled an appointment to see service and they referred me to the service manager, Conrad, who happens to be the friendliest porsche service manager, and definitely someone who knows his porsche inside and out. When I arrived, we took my car for a spin and took me through the process of determining the problem step by step, and he quickly identified the issue with the sunroof and ratified the problem immediately. I am very impressed with his knowledge and judgement. I would totally recommend any Porsche owner to service their cars here! More

Another excellent visit. This was my third visit to Walter 's Porsche and as I have come to expect a very satisfying experience. Justin has gone above and beyond in answerin This was my third visit to Walter 's Porsche and as I have come to expect a very satisfying experience. Justin has gone above and beyond in answering questions and completing service requests. This last visit even included a multi point inspection which found a few items I had not noticed. I have been very happy dealing with the service given by Justin. Jim Scherler More

Just in a day's work Justin is a true pleasure to work with. His work is far more difficult than it seems. No one likes taking their vehicle in or paying for unexpected Justin is a true pleasure to work with. His work is far more difficult than it seems. No one likes taking their vehicle in or paying for unexpected cost and repairs. Clients are cranky, feel their more important than others and expect everyone to jump through hoops to work around their schedule. Justin just has a way of being very patient, understanding and calming. He thinks of ways to make our service experiences pleasant and solve what ever problem we may throw at him. He goes out of his way to make our day better and get us on our way as fast as possible. I can't think of a time that I didn't enjoy our contact or leave with a smile thanks to his polite and respectful approach. I've never felt he's been dishonest or has attempted to up sell me with unnecessary services or repairs. His actions true foster a trusting relationship with the Dealership that keeps us coming back. More

Continued Outstanding Customer Service I have had my 2008 Boxster S serviced here many times, Justin has always provided the BEST Customer Service, He always follows up and let's me know pr I have had my 2008 Boxster S serviced here many times, Justin has always provided the BEST Customer Service, He always follows up and let's me know progress of my car. And Kudos to Emery who always takes pride in his work, I have never had to take my car back for something that was missed or not fixed properly. More

Justin listened to my concern re: an intermittent "check engine" warning light, diagnosed and had the anomaly repaired. Additionally, Justin and Tim assisted in selecting and completing my request t "check engine" warning light, diagnosed and had the anomaly repaired. Additionally, Justin and Tim assisted in selecting and completing my request to "re-color" my wheels. All done in a timely manner, with a loaner car at my disposal and at a competitive price... More

Very accommodating when one is in need, follows up while waiting to keep one up to date, very pleasant to work with. The best service I received having visited 4 Porsche dealerships over the last 3 year waiting to keep one up to date, very pleasant to work with. The best service I received having visited 4 Porsche dealerships over the last 3 years. More

Great experience like always. Justin is great and very helpful. Drop my car off in the am, got a free loaner and picked up the car in the pm. helpful. Drop my car off in the am, got a free loaner and picked up the car in the pm. More

From the moment he greeted us, we knew that Justin was a consummate professional who was going to take good care of us and the car. We've had both of our cars with him and he has always taken the best care consummate professional who was going to take good care of us and the car. We've had both of our cars with him and he has always taken the best care of us compared to any other dealer we have been to. We had more than one extenuating circumstance (the Boxster got flooded in a flash flood!), and each time, he went to great lengths to make sure that the car came back in perfect condition and just as he promised. I cannot say enough about him, but rest assured that he will make us come back every time. More

Justin and Conrad always take great care of me. Always greet with a friendly smile and made to feel welcome at the dealership. They get my car taken care of in a timely manner and have a very positive att greet with a friendly smile and made to feel welcome at the dealership. They get my car taken care of in a timely manner and have a very positive attitude about everything. I enjoy the fact that when my car needs attention they have a nice car ready for me to go and the communication is always great while my car is in service, that is very important to me and they stay on top of things. I highly recommend their service department. More

As someone who has their vehicles serviced primarily at dealerships, I have come to expect a reasonably good service experience. My recent experience with Justin Usary at Walter's Porsche has left me feeli dealerships, I have come to expect a reasonably good service experience. My recent experience with Justin Usary at Walter's Porsche has left me feeling that all my previous dealership experiences have been poor by comparison. From the moment I drove up, every individual I made contact with seemed totally focused on making my visit an exceptional experience. Every interaction I had was courteous, professional and met or exceeded all of my expectations. Justin in service took care of my vehicle in a manner that could not have been improved upon. From my first meeting at my vehicle (immediately upon arrival), to the understanding of the issue, to the communication and resolution, to picking up my car, it was a great experience. Kudos to Justin Usary and to Walter's Porsche. I will be a return service customer and an eventual buyer from them when the occasion arises. More