Porsche Riverside - Service Center

Fast, friendly service I purchased my Porsche at the dealership, and have had the vehicle serviced there for all work completed. While Walter's is 2 hours away from our hou I purchased my Porsche at the dealership, and have had the vehicle serviced there for all work completed. While Walter's is 2 hours away from our house, their customer service is the best I have experienced at a car dealership. Their new and used car pricing is generally better than others in the LA area, and their staff is great to work with. More

Service Department corrected all issues and more I took my Porsche 911 Carrera to the service department because the brakes were noisy. They greeted me as soon as arrived. Because I had an appointmen I took my Porsche 911 Carrera to the service department because the brakes were noisy. They greeted me as soon as arrived. Because I had an appointment, they already had a loaner vehicle ready for me. Both the servicer advisor, Adrian Madrid and his assistant, who goes by a single initial, "K", were very helpful and friendly. Also, the technicia, Jon is always very helpful. He personally explains the issue when I request to speak to him. Many other dealers don't let you talk to the technician. I was called the next day and told that they found the squeak in the Brakes and were able to get both the brake pads and rotors replaced under warranty by Porsche....I was happily surprised since brakes and rotors are not typically covered under warranty because they are considered a "wear and tear" item. Conrad Castillon, The service manager, told me that the issue was one that allowed it to be covered under warranty. I know he and his team went the extra mile to explain it the issue to Porsche Corporate and arrange for this to be covered under warranty. Both Porsche and the dealership stand behind their brand. They want it to be done right and they want the customer to be pleased. I would always recommend a Porsche. The quality can be felt in the driving experience and at the dealer. More

Always above the ordinary; very customer service oriented! Over the last two months, I had to bring my Porsche in for service without an appointment. As always, Adrian Madrid did the "extraordinary" and was ab Over the last two months, I had to bring my Porsche in for service without an appointment. As always, Adrian Madrid did the "extraordinary" and was able to accommodate my service needs. As Walters states in their credo, "Luxury with True Excellence & Renowned Service"! More

Very professional. Brought my 06 cayenne in for oil change and the dreaded cardan shaft replacement. Both were done in the same day as promised. Problem fixed, every per Brought my 06 cayenne in for oil change and the dreaded cardan shaft replacement. Both were done in the same day as promised. Problem fixed, every person I encountered (Domenic, cashier, guy that brought out my car) were all very friendly. And I must add the guy did a good job on the wash too, it was badly needed. Many thanks to Domenic & your team! More

Out standing service As a first time Porsche owner I was not sure what to expect when going into a Porsche service dept. Coming from owning a BMW most of my life I was alw As a first time Porsche owner I was not sure what to expect when going into a Porsche service dept. Coming from owning a BMW most of my life I was always use to being treated like a number. I had the pleasure of dealing with Domenic Macchia at Walters Porsche and he took the time to explain to be what my true service needs were and made me feel very comfortable when leaving my car. He even offered to to take out a small door ding on my for free that was on my car when I purchased it (which I though was nice). I defiantly will be returning to Walters Porsche any of my futures service needs. Thank you Walters! More

Great service Thank you Adrian Madrid. I was a little hesitant walkin in to walter's porsche service dept. not knowing what to expect. But to my pleasant supris Thank you Adrian Madrid. I was a little hesitant walkin in to walter's porsche service dept. not knowing what to expect. But to my pleasant suprise the level of professionalism and courtesy shown by Adrian and his team in service. They were nothing short of pure Fantastic!! the time it took to get me in and out and all things attended to were great. Not to mention The incredible selection of Porsche's they have to look at while you wait. The Service experience at the Dealership was just Great. will be looking forward to my next service. And you never know when the urge for an upgrade may come. Turbo maybe? Thanks again Adrian ZE More

Great Service Awesome service!! I brought my classic Porsche into Walters Porsche and Domenic Macchia was so helpful! Not only was he knowledgeable about all the d Awesome service!! I brought my classic Porsche into Walters Porsche and Domenic Macchia was so helpful! Not only was he knowledgeable about all the different models, including mine, he recommended preventative service that I found out actually saved me thousands in the long run! His extensive background in early Porsche's, air cooled motors, etc., really gave me confidence that I had come to the right place....I have not been disappointed and am very grateful that I found Walter's Porsche and Domenic Macchia! I highly recommend both to any Porsche owner!!! More

great service I am 100% Satisfied with Adrian Madrid; who was my Service Consultant, and the work done in my vehicle. Adrian always was very helpful and thanks you I am 100% Satisfied with Adrian Madrid; who was my Service Consultant, and the work done in my vehicle. Adrian always was very helpful and thanks you to his knowledge and professionalism I took my car back for major repairs. You have earned an advocate and voice for Porsche Dealer in Riverside. Thank you very much! More