Porsche Riverside - Service Center

Very Happy Customer! It is my pleasure to say a word about Larry Palmer at Walter’s Porsche (Porsche Riverside). Going to get your vehicle repaired or serviced is not som It is my pleasure to say a word about Larry Palmer at Walter’s Porsche (Porsche Riverside). Going to get your vehicle repaired or serviced is not something you think about when you are speaking of an enjoyable or pleasant experience. However, Larry goes out of his way time after time to make your experience as pleasant as possible. He sets the example for others to follow which is most likely the reason Walter’s Porsche (Porsche Riverside) is so highly rated. More

David Barron Great Job!!! DAVID BARRON my service advisor called me when he came in on Monday and he worked closely with my USAA insurance adjuster. Since I live in Las Vegas DAVID BARRON my service advisor called me when he came in on Monday and he worked closely with my USAA insurance adjuster. Since I live in Las Vegas I had to rely on David to coordinate the damage under my car and and body work. He did all the leg work for me. My car was at your dealership for about a month. David called me every Tuesday and Friday with the status. Next getting an outside body shop to fix my front bumper. Working will USAA so he could sublet out the bumper repair. Letting me know the status of parts coming in to fix my car. He even noticed that I had a clear bra on the front and included this in the repair. THROUGH OUT THE PROCESS DAVID MAKE ME FELL LIKE FAMILY AND THAT I WAS IN GOOD HANDS AND IN CONTROL. I had confidence that although I was not on site I had an advocate looking out for my best interests. Great communication skills. Once the car was ready I came over from Las Vegas to pick up the car Thursday ( December 15). David created me and had the car put up on a lift to show me the repairs to the bottom of the car which were extensive (17K). I could tell he really loves his job and takes pride in what he does. He took time to rush answering questions. When I opened the front truck some water fell from the car wash. David ran in side and got a rag to cleanup the water. Great follow up customer service. More

Great service and awesome new showroom. I took my car to Walter's Porsche in Riverside for service where I was greeted at my car by Henry Quezada. Henry was very helpful and took care of eve I took my car to Walter's Porsche in Riverside for service where I was greeted at my car by Henry Quezada. Henry was very helpful and took care of everything right away. The service was completed on time and as quoted. More

Great experience Had a great experience at Porsche, Riverside. Mike Barcelona was extremely helpful and very knowledgeable! He explained everything in detail and made Had a great experience at Porsche, Riverside. Mike Barcelona was extremely helpful and very knowledgeable! He explained everything in detail and made sure i knew what was going on along the way. More

Good service Mike Barcelona was very helpful in facilitating my new macan first maintenance service. It was done on a timely manner as promised, The facility is Mike Barcelona was very helpful in facilitating my new macan first maintenance service. It was done on a timely manner as promised, The facility is very clean and new More

Great service continues after purchase Taylor and Ryan are great. Two months after my first Porsche purchase, I can still count on these guys to respond to me when I have questions. Thanks Taylor and Ryan are great. Two months after my first Porsche purchase, I can still count on these guys to respond to me when I have questions. Thanks for being great! More

10,000 mile service experience I was very pleased with the how professional Mike Barcelona was to me from the moment I arrived early morning, until I picked up my 2016 Panamera in t I was very pleased with the how professional Mike Barcelona was to me from the moment I arrived early morning, until I picked up my 2016 Panamera in the evening. Mike made sure that he understood exactly what was needed and at the end of the day he went over line by line what was done to my car. I also enjoyed the loaner car. It was clean and was a pleasure to drive. As a footnote, I drive all the way out from La Quinta (about 90 miles) to this dealership. They are easier to to deal with and I find that their prices, although not inexpensive, are far better than the local dealership. They are worth the extra effort. The staff, inclusive of sales (Ryan), service, and parts are all very well trained in customer service. More

excellent customer service, period This dealer is the best i have been to so far, the service, the customer service always keep me updated for what they suggest about to my vehicle and This dealer is the best i have been to so far, the service, the customer service always keep me updated for what they suggest about to my vehicle and keep they word to finishing up the car in the promised period of time frame, also drop my back and pick me up with 25 miles apart from the dealer, excellent work More

David Barron and Porsche of Riverside excellent service My service experience was excellent in every way. David Barron accommodated my busy schedule and was very professional. He took the time and answered My service experience was excellent in every way. David Barron accommodated my busy schedule and was very professional. He took the time and answered all the questions i had. Thank you David! More

The Five Star Service Continues We purchased our new Porsche from John Beech, who is an outstanding representative of Walter's Porsche. I can't say enough positive things about him. We purchased our new Porsche from John Beech, who is an outstanding representative of Walter's Porsche. I can't say enough positive things about him. At the time of service, John Beech introduced us to Larry Palmer in the service department. After meeting Larry Palmer we felt as if we had a friend in the service department to look after our investment. Working with Larry is a pleasure, he is concerned about your needs and is very accommodating. I have to say that Larry Palmer is also an outstanding representative of Walter's Porsche and we are looking forward to a long and pleasurable relationship with Walter's service department. More