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703 Reviews of Porsche Riverside - Service Center
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August 06, 2017
Perfect. No challenges. Every time I go to this dealership I get treated like I am the most important customer they have. Outstanding. I love the attention I get regarding my Every time I go to this dealership I get treated like I am the most important customer they have. Outstanding. I love the attention I get regarding my concern for price and service. More
by D Porsche
Employees Worked With
David Barron
August 03, 2017
Wonderful Service Had to take my 911 in for service recently. Henry Quezada and Mike Barcelona made the process easy and pain free. I dropped my car off on Monday aft Had to take my 911 in for service recently. Henry Quezada and Mike Barcelona made the process easy and pain free. I dropped my car off on Monday afternoon, had an update Monday night, and was able to pick up my car early Tuesday. Great experience and communication! More
by astidham
July 29, 2017
Very thorough! Took my 07 Carrera S for service.upon inspection my tech Howie noticed some cracks on my coils as well as the beginning of a water pump issue.If it wa Took my 07 Carrera S for service.upon inspection my tech Howie noticed some cracks on my coils as well as the beginning of a water pump issue.If it was not for his expertise it could have been missed,which could have been catastrophic. My service writer Henry kept me advised as the service was progessing.Walters has top notch personnel ! More
by Hoodoio45
July 15, 2017
Maintenanace Visit for my Porsche Panamera MIke Barcelona was extremely helpful, friendly and thorough in taking care of my maintenance service and keeping me informed. He was polite and made s MIke Barcelona was extremely helpful, friendly and thorough in taking care of my maintenance service and keeping me informed. He was polite and made sure all my questions were answered. More
by tony
Employees Worked With
Michael Barcelona
July 11, 2017
Thank you!!! Wonderful experience!! Thank you so much Frank and Tim! We had wonderful experience in your store! I will recommend to my friends!!!Cannot describe how much fun and love fro Thank you so much Frank and Tim! We had wonderful experience in your store! I will recommend to my friends!!!Cannot describe how much fun and love from the new Porsche!!!! More
by Sara Wang
Employees Worked With
Tim Churchill, Frank Francis
July 11, 2017
Service review Henry Quezada and the service team at Walter's always provide excellent service! I would recommend them to anyone! No headaches with top notch care ta Henry Quezada and the service team at Walter's always provide excellent service! I would recommend them to anyone! No headaches with top notch care tailored to your needs. More
by Calvin Patel
Employees Worked With
July 02, 2017
991 carerra S intermediate service and warranty repair Walters by far had the best price for this particular service. They were over $300 cheaper than the OC dealers for an intermediate service for a 201 Walters by far had the best price for this particular service. They were over $300 cheaper than the OC dealers for an intermediate service for a 2014 911 C2S. In general PORSCHE service visits are extremely expensive so even to change the oil and replace a few cabin filter it was $600. Which is the cheapest dealer service you can find really. They even remembered to stamp the servuce book un the glove box! Nice touch. The only problem I had was they had to replace a broken PASM damper and a bunch of suspension bushings under warranty and it took them 3.2 working days and unfortunately they needed to keep the car over the weekend. This meant several calls and false starts and when to retrieve the car, driving back to riverside can be tricky depending on time if day so getting to the dealer from OC is much less convenient. Essentially it's a time and money thing. I saved $300, but using this dealer wasn't nearly as convenient as OC dealers. And that's really the problem with dealer service in general. It's twice as expensive as it needs to be and you always have to call around to get the best deal and it's always a little inconvienent. Which is why most car nerds who keep their car after warranty expires find a local shop that does great work at reasonable prices. Sure these independents don't have free coffee, water or pastries, but for the money you save you could buy the whole Indy shop starbucks and dunkin donuts each time you visit, a d still come out ahead. In summary my visit was fine, the price was good, they fixed the car fine, my service advisor was good, it just took longer than i expected, and had to rent a car from enterprise, since walters was out of porsche loaners, and getting back to dealer was inconvienent due to the 91fwy. More
by High Jardon
Employees Worked With
David Barron
June 27, 2017
Trust dealership I worked with Michael Barecelona and I was very pleased. He is very detailed and efficient! He explained the work order and I understood what had to b I worked with Michael Barecelona and I was very pleased. He is very detailed and efficient! He explained the work order and I understood what had to be done!!! Thank you!! More
by M&m
Employees Worked With
Michael Barcelona
June 23, 2017
10k service Brought in vehicle for 10k service yesterday. There were some hiccups with enterprise and the rental car and some miscommunication along the way about Brought in vehicle for 10k service yesterday. There were some hiccups with enterprise and the rental car and some miscommunication along the way about when the vehicle would be ready but Michael Barcelona was very professional and made everything right in the end. More
by Porsche91789
Employees Worked With
Michael Barcelona
June 10, 2017
Michael Barcelona is my service coordinator at Walter. s Porsche. He is an excellent communicator and kept me informed regarding the service to my Porsche. I had a is my service coordinator at Walter. s Porsche. He is an excellent communicator and kept me informed regarding the service to my Porsche. I had a special request that took extra time and he kept me up to date regarding when my car would be finished. Overall, I was pleased regarding my appointment, the loaner car made available to me, and the quality of service. The one area where improvement is needed is giving a cost estimate for the service appointment. Michael was not involved in this given that I called for the appointment on his day off. When I got there I was very surprised to find that the 20,000 mile service would cost me $1,043. The 10,000 mile was only $375. I should have been informed of this hefty cost increase. More
by branni
Employees Worked With
Michael Barcelona
