Porsche Riverside - Service Center

Excellent experience This was a surprisingly good experience. While one might expect a different attitude from a dealership's employees at higher pricing levels, the exper This was a surprisingly good experience. While one might expect a different attitude from a dealership's employees at higher pricing levels, the experience here was superb. Without any undue pressure, both Giovanni and John answered questions, spent plenty of time configuring the car, and insuring we were happy with what we decided upon. They went to the trouble of putting cars in the colors we were first considering into both the show room and outside in the sun. They recommended we carefully look at the color (agate blue) both ways, because this particular color can be deceptively different depending on how/where it is viewed. And, indeed, it made all the difference. We did not go with our first choice color. Giovanni (lead of "my" team) and John have been helpful since the purchase in both a friendly and professional manner. I would recommend both of them without reservation. More

Excellent service My 911 Carrera S blew a tire and was towed to the Riverside service center. Henry Quezada helped me and provided model service. He was very courteou My 911 Carrera S blew a tire and was towed to the Riverside service center. Henry Quezada helped me and provided model service. He was very courteous, professional and went above and beyond the call of duty. When I accidentally left my garage door opener in the loaner vehicle, Henry immediately got it back for me and it was mailed to me the very next day. I will definitely be back to this location in the future. More

My 2015 Porsche 911 Carrera first 10k miles service Hello, guys. My name is Daniel. I visited Walters Porsche in November 2016. I am kind of late for writing this review, but I was too busy so I am writ Hello, guys. My name is Daniel. I visited Walters Porsche in November 2016. I am kind of late for writing this review, but I was too busy so I am writing about it right now. When I went to get my first 10k miles service, Michael Barcelona was my service advisor and he did a great service to me. For my next service, definitely I will come to this dealer again and look for Michael. More

Mike Barcelona-awesome! BRAVO MIKE BARCELONA!! Walter's Porsche!  I can never say enough nice things about this dealership.  And what makes a fine dealership?  It's employ BRAVO MIKE BARCELONA!! Walter's Porsche!  I can never say enough nice things about this dealership.  And what makes a fine dealership?  It's employees of course!  One particular service consultant deserves kudos... Mike Barcelona. I have dealt with Mike two times in the past few months.  He is always knowledgeable, courteous and obviously takes pride in his job.  Mike respectfully greets his customers with a friendly and professional disposition.  Of particular note, he seems to be able to tell what his customers need and how to address those concerns.  He is responsive to customer inquiries and always kept me informed.  In short, Mike takes care of business!  I am TOTALLY SATISFIED...ABOVE AND BEYOND!!  Trust me, as an attorney I rarely say that! Mike is a credit to the Porsche creedo of fine customer service and must be congratulated.  He is part of the reason we Porsche customers continue to get our cars serviced at Walter's Porsche and stay with the brand.  Thank you for providng fine customer care and service Mike.  You are a valuable asset to Porsche!! More

Macan S service visit turns into Macan GTS purchase! I brought my Macan S in for its' 30K service and was greeted by Mike Barcelona. Mike was very friendly and knowledgeable. While chatting with Mike a I brought my Macan S in for its' 30K service and was greeted by Mike Barcelona. Mike was very friendly and knowledgeable. While chatting with Mike about the service for my Macan S, Ed McRae (General Manager) walked by and said hello. He suggested I might like to take a look at a Cayman GT4 Clubsport in the upstairs showroom. After finishing up with Mike and getting my car into service, I took a stroll around the showroom (which is awesome by the way). Upstairs, I noticed in addition to the Clubsport a gorgeous Macan GTS in blue/black with nearly exactly the option list I had been building on the Porsche website. Needless to say, once I got back home my next call was to John Beech who I had worked with on the purchase of two previous Porsches including the Macan S. John is a super person and very easy to work with - never any pressure. I asked John what was the best deal I could get on the Macan GTS if I traded in my Macan S. I got a very fair trade in and a great price on the Macan GTS - which by the way is now parked in my garage! Walters is without a doubt the best dealership (of any make) that I have ever patronized. I am a very pleased Walters Porsche customer! More

Michael Barcelona was awesome! I had a flat tire and had my car towed to Walters Porsche. I took the opportunity to get a minor service done in my car. Mike Barcelona was my servi I had a flat tire and had my car towed to Walters Porsche. I took the opportunity to get a minor service done in my car. Mike Barcelona was my service advisor. He was professional, kept me informed, and was an overall gentleman. Very honest and a nice guy. Highly recommend Walters Porsche for service. More

Henry Quezada - Competent, Professional and Courteous Excellent Job Henry. Thank you for your fine service and attention to detail Thank you for providing me with a Porsche loaner car. Much appreciated Excellent Job Henry. Thank you for your fine service and attention to detail Thank you for providing me with a Porsche loaner car. Much appreciated More

My first experience at any Porsche dealer Mostly I am writing this review because my service adviser; Henry Quezada was awesome. That was the most important aspect of my visit, but I have to c Mostly I am writing this review because my service adviser; Henry Quezada was awesome. That was the most important aspect of my visit, but I have to comment on the overall experience with the dealership. The facility was immaculate, everyone was friendly and the waiting area is great. Comfortable with drinks and snacks; I didn't want to leave. More

Definition of excellence!! Giovanni and the entire team at walters porsche are the reason I keep coming back. They are transparent..genuine..professional and more importantly gr Giovanni and the entire team at walters porsche are the reason I keep coming back. They are transparent..genuine..professional and more importantly greattach at what they do. I couldn't give the team high enough scores. Highly recommended. More

In and out of service dept. in about 5 minutes Brought in my 2012 Cayenne for service. Thanks to Henry Quezada, I was able to leave the premises in about 5 minutes with a loaner vehicle so I can g Brought in my 2012 Cayenne for service. Thanks to Henry Quezada, I was able to leave the premises in about 5 minutes with a loaner vehicle so I can get back to normal activities. Then I was informed of the problem of the vehicle, got it fixed and was able to pick up the vehicle as scheduled. Professional. Efficient. More