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670 Reviews of Porsche Riverside - Service Center
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July 15, 2017
Maintenanace Visit for my Porsche Panamera MIke Barcelona was extremely helpful, friendly and thorough in taking care of my maintenance service and keeping me informed. He was polite and made s MIke Barcelona was extremely helpful, friendly and thorough in taking care of my maintenance service and keeping me informed. He was polite and made sure all my questions were answered. More
by tony
Employees Worked With
Michael Barcelona
July 11, 2017
Thank you!!! Wonderful experience!! Thank you so much Frank and Tim! We had wonderful experience in your store! I will recommend to my friends!!!Cannot describe how much fun and love fro Thank you so much Frank and Tim! We had wonderful experience in your store! I will recommend to my friends!!!Cannot describe how much fun and love from the new Porsche!!!! More
by Sara Wang
Employees Worked With
Tim Churchill, Frank Francis
July 11, 2017
Service review Henry Quezada and the service team at Walter's always provide excellent service! I would recommend them to anyone! No headaches with top notch care ta Henry Quezada and the service team at Walter's always provide excellent service! I would recommend them to anyone! No headaches with top notch care tailored to your needs. More
by Calvin Patel
Employees Worked With
July 02, 2017
991 carerra S intermediate service and warranty repair Walters by far had the best price for this particular service. They were over $300 cheaper than the OC dealers for an intermediate service for a 201 Walters by far had the best price for this particular service. They were over $300 cheaper than the OC dealers for an intermediate service for a 2014 911 C2S. In general PORSCHE service visits are extremely expensive so even to change the oil and replace a few cabin filter it was $600. Which is the cheapest dealer service you can find really. They even remembered to stamp the servuce book un the glove box! Nice touch. The only problem I had was they had to replace a broken PASM damper and a bunch of suspension bushings under warranty and it took them 3.2 working days and unfortunately they needed to keep the car over the weekend. This meant several calls and false starts and when to retrieve the car, driving back to riverside can be tricky depending on time if day so getting to the dealer from OC is much less convenient. Essentially it's a time and money thing. I saved $300, but using this dealer wasn't nearly as convenient as OC dealers. And that's really the problem with dealer service in general. It's twice as expensive as it needs to be and you always have to call around to get the best deal and it's always a little inconvienent. Which is why most car nerds who keep their car after warranty expires find a local shop that does great work at reasonable prices. Sure these independents don't have free coffee, water or pastries, but for the money you save you could buy the whole Indy shop starbucks and dunkin donuts each time you visit, a d still come out ahead. In summary my visit was fine, the price was good, they fixed the car fine, my service advisor was good, it just took longer than i expected, and had to rent a car from enterprise, since walters was out of porsche loaners, and getting back to dealer was inconvienent due to the 91fwy. More
by High Jardon
Employees Worked With
David Barron
June 27, 2017
Trust dealership I worked with Michael Barecelona and I was very pleased. He is very detailed and efficient! He explained the work order and I understood what had to b I worked with Michael Barecelona and I was very pleased. He is very detailed and efficient! He explained the work order and I understood what had to be done!!! Thank you!! More
by M&m
Employees Worked With
Michael Barcelona
June 23, 2017
10k service Brought in vehicle for 10k service yesterday. There were some hiccups with enterprise and the rental car and some miscommunication along the way about Brought in vehicle for 10k service yesterday. There were some hiccups with enterprise and the rental car and some miscommunication along the way about when the vehicle would be ready but Michael Barcelona was very professional and made everything right in the end. More
by Porsche91789
Employees Worked With
Michael Barcelona
June 10, 2017
Michael Barcelona is my service coordinator at Walter. s Porsche. He is an excellent communicator and kept me informed regarding the service to my Porsche. I had a is my service coordinator at Walter. s Porsche. He is an excellent communicator and kept me informed regarding the service to my Porsche. I had a special request that took extra time and he kept me up to date regarding when my car would be finished. Overall, I was pleased regarding my appointment, the loaner car made available to me, and the quality of service. The one area where improvement is needed is giving a cost estimate for the service appointment. Michael was not involved in this given that I called for the appointment on his day off. When I got there I was very surprised to find that the 20,000 mile service would cost me $1,043. The 10,000 mile was only $375. I should have been informed of this hefty cost increase. More
by branni
Employees Worked With
Michael Barcelona
May 19, 2017
Great David Barron helped me with everything I needed he was a great help with. I would come & recommend all of my friends to this location just because he David Barron helped me with everything I needed he was a great help with. I would come & recommend all of my friends to this location just because he was such a great help . More
by Soso
Employees Worked With
David Barron
May 16, 2017
Best Service Advisor Mike Barcelona is the best service advisor at Porsche Riverside. He goes far and beyond to satisfy the customers need. He will always explain what t Mike Barcelona is the best service advisor at Porsche Riverside. He goes far and beyond to satisfy the customers need. He will always explain what the car needs and the details on all the services that will be done to my car. I travel over an hour to Porsche Riverside to have my Porsche car serviced there because of Mike Barcelona. . More
by L V
Employees Worked With
Michael Barcelona
April 28, 2017
Satisfied and Impressed! I came to this service center by force. My 2003 Carerra would not pass smog without a dealer service department reset of my OBDII readiness monitor. I I came to this service center by force. My 2003 Carerra would not pass smog without a dealer service department reset of my OBDII readiness monitor. I have use an independent mechanic for years, so I was not happy with having to go back to a dealership. To my surprise, the experience was spectacular. Once I arrived, I met with Mike Barcelona in the service department. He was professional, courteous, friendly, patient, and knowledgeable. He answered all of my questions and made suggestions to help me determine what actions to take. Mike provided a complimentary vehicle for me--A very nice diesel Cayenne. He provided a tour of the facility. He made my experience at this new, state of the art, dealership a very good one. He has just about convinced me to give up my independent mechanic and return to Walter's for future service. I also met new car sales representative, Tim Churchill, along the way. Even though I was not buying a car, he was very informative and helpful to my wife and me, as we looked at cars in the showroom. All in all this was a wonderful experience. I would highly recommend this dealership to others. More
by Professor G.
Employees Worked With
Tim Churchill, Michael Barcelona
