Porsche Riverside - Service Center

10k service Brought in vehicle for 10k service yesterday. There were some hiccups with enterprise and the rental car and some miscommunication along the way about Brought in vehicle for 10k service yesterday. There were some hiccups with enterprise and the rental car and some miscommunication along the way about when the vehicle would be ready but Michael Barcelona was very professional and made everything right in the end. More

Great David Barron helped me with everything I needed he was a great help with. I would come & recommend all of my friends to this location just because he David Barron helped me with everything I needed he was a great help with. I would come & recommend all of my friends to this location just because he was such a great help . More

Best Service Advisor Mike Barcelona is the best service advisor at Porsche Riverside. He goes far and beyond to satisfy the customers need. He will always explain what t Mike Barcelona is the best service advisor at Porsche Riverside. He goes far and beyond to satisfy the customers need. He will always explain what the car needs and the details on all the services that will be done to my car. I travel over an hour to Porsche Riverside to have my Porsche car serviced there because of Mike Barcelona. . More

Satisfied and Impressed! I came to this service center by force. My 2003 Carerra would not pass smog without a dealer service department reset of my OBDII readiness monitor. I I came to this service center by force. My 2003 Carerra would not pass smog without a dealer service department reset of my OBDII readiness monitor. I have use an independent mechanic for years, so I was not happy with having to go back to a dealership. To my surprise, the experience was spectacular. Once I arrived, I met with Mike Barcelona in the service department. He was professional, courteous, friendly, patient, and knowledgeable. He answered all of my questions and made suggestions to help me determine what actions to take. Mike provided a complimentary vehicle for me--A very nice diesel Cayenne. He provided a tour of the facility. He made my experience at this new, state of the art, dealership a very good one. He has just about convinced me to give up my independent mechanic and return to Walter's for future service. I also met new car sales representative, Tim Churchill, along the way. Even though I was not buying a car, he was very informative and helpful to my wife and me, as we looked at cars in the showroom. All in all this was a wonderful experience. I would highly recommend this dealership to others. More

Customer Service Each time I visit Walters Porsche, the experience is outstanding! Michael Barcelona has exceptional customer service skills. He is very attentive to c Each time I visit Walters Porsche, the experience is outstanding! Michael Barcelona has exceptional customer service skills. He is very attentive to customer needs and expectations. It's great to know you can call someone in service with a question and he knows who you are. More

Great Service Experience I recently purchased my Macan GTS at this dealership. Upon delivery, there were a few minor issues. I brought in the vehicle to have them addressed. M I recently purchased my Macan GTS at this dealership. Upon delivery, there were a few minor issues. I brought in the vehicle to have them addressed. Michael Barcelona took care of me and made sure I was completely satisfied. He kept me informed of what was going on throughout the entire process. After the issues were resolved, he even took some time to help us better understand some of the vehicle's features. I would highly recommend Michael for your Porsche service needs. More

Exceptional Service Experience David Barron, my Service Advisor deserves all 5 stars! Also, Jon, the Shop Foreman is top notch! I have been a luxury car owner since my first MBZ in David Barron, my Service Advisor deserves all 5 stars! Also, Jon, the Shop Foreman is top notch! I have been a luxury car owner since my first MBZ in 1986, and David goes above and beyond any other service experience I've had. I purchased a certified Boxster from another dealer who didn't bother to show me the ropes or even go on a test drive with me! After I had the car for a couple of months, I had lots of questions so I contacted Walters in Riverside. David scheduled the appointment, kept the car overnight to make sure everything was operating correctly and arranged for a beautiful loaner Porsche at no charge. He even had Jon, the Shop Foreman meet with me to go over my questions and concerns. David and Jon made my first Porsche experience exceptional! Walter's is my new go-to Porsche dealer! More

Best sales and service you can get I have been a customer for 18 years and this place is the best. Michael Barcelona goes out of his way to make my service experience convenient and qu I have been a customer for 18 years and this place is the best. Michael Barcelona goes out of his way to make my service experience convenient and quick. The service work is superb. And I have to also thank Tim Churchill who always helps me with my next purchase. I won't go anywhere else. More

There's a reason I drive over an hour Walter's Porsche is an impressive operation founded on service and expert knowledge of my Porsche. With other dealerships much closer to my home in P Walter's Porsche is an impressive operation founded on service and expert knowledge of my Porsche. With other dealerships much closer to my home in Pasadena, I continue to get the highest level of service from Mike Barcelona. In short, he will care for you car and your time with the genuine interest to deliver professional and dedicated service. More