Porsche Riverside - Service Center

Service maintenance Mike Barcelona from the Service Department went beyond and above my expectations. He addressed and explained what needed to be done and took care of Mike Barcelona from the Service Department went beyond and above my expectations. He addressed and explained what needed to be done and took care of my concern. Thanks. More

Regular service The service was done promptly while I waited. Comfortable waiting area. Kind & respectful employees! I was kept informed as to how much longer it woul The service was done promptly while I waited. Comfortable waiting area. Kind & respectful employees! I was kept informed as to how much longer it would be. The vehicle was washed & vacuumed. Frank Francis came by & said hi to me. More

Relief peace of mine Mike in your service department was so helpful. He explain every thing that I ask him. I left with a positive feeling, knowing that work was done righ Mike in your service department was so helpful. He explain every thing that I ask him. I left with a positive feeling, knowing that work was done right. More

Repair Service Review Michael Barcelona promptly at 7am had my boxster do a service test drive to discover the issue. After diagnostic, car was placed into service and I w Michael Barcelona promptly at 7am had my boxster do a service test drive to discover the issue. After diagnostic, car was placed into service and I was given a courtesy car hassle free. Following day at noon received a follow-up call from Michael Barcelona who informed issue had been repaired and car was prepared for pickup. Upon arrival, car was washed, ready for pickup. Basically, FANTASTIC SERVICE. Thank you. More

The Pinnacle of Service Porsche produces a great product line. Walter's Porsche has a team. The combination results in an ownership experience that is beyond expectations. Porsche produces a great product line. Walter's Porsche has a team. The combination results in an ownership experience that is beyond expectations. Henry Quezada is a champion!!! More

Excellent customer service I've been known by most of my friends , family and colleagues to be exceptionally critical of Service Reps. with dealerships. Between my spouse an I've been known by most of my friends , family and colleagues to be exceptionally critical of Service Reps. with dealerships. Between my spouse and I, we prefer to drive high quality luxury and high performance vehicles, ie. Mercedes Benz, Porsche, Infiniti, Lexus, etc., thus , like most individuals, we also expect high end customer service with a smile, and performed in a timely manner followed by high quality mechanical service. I am happy to say, that all the above positive comments I've mentioned, has been fulfilled by Mr. David Barron, and Michael Barcelona, as my Walters Porsche Service Reps. Yours truly, Dr. Datu Dr. David M. Datu Family Cosmetic Restorative Dentist Assistant Clinical Professor of Dentistry Herman Ostrow School of Dentistry of U.S.C. Norris Dental Science Center 925 W. 34th Street, DEN 252 Los Angeles, Ca. 90089-0641 W (213) 821-1146 C (714) 720-9090 ddatu@usc.edu dentistry.usc.edu More

Quality All Around I have been a customer of Walter's Automotive for the past 5 years, having leased an Audi and now a Porsche Macan. This is truly one exceptional deal I have been a customer of Walter's Automotive for the past 5 years, having leased an Audi and now a Porsche Macan. This is truly one exceptional dealership that has both the best facility and the best staff. Walter's Porsche has trained their personnel to provide the customer with a user-centered experience, be it purchasing/leasing and/or the follow-up service process. My recent service experience was one of the best. I was greeted by Mycal Heffner who made me feel welcome and did the first part of the intake process since my service advisor Henry Quezada was busy with another client (I arrived early). Mycal helped me find an excellent space where I could work while I waited for the service to be completed. Then Henry took over the process and, kept me informed of the progress. The service was completed ahead of schedule, the car was returned to me exceptionally clean and I was given copies of the work order, and sent off with a very positive feeling. This is typical of this dealership..quality all around. Bravo gents and to all of your team members. Burt Peachy More

towed in because low ccolant light was on and it said to pul After seeing the warning light, I called Porsche roadside service and was towed to dealership. Henry Quezada had the car checked out and got me back o After seeing the warning light, I called Porsche roadside service and was towed to dealership. Henry Quezada had the car checked out and got me back on the road. He was extremely helpful throughout the process. More

David is best dealer I have been there couple years. David sever my car all time, he was really good dealer I never see. Friendaly and good severic. Thank you for you help I have been there couple years. David sever my car all time, he was really good dealer I never see. Friendaly and good severic. Thank you for you help David More