Porsche Riverside - Service Center

Great service. The service I received was beyond my expectations. It all started with a same day appointment. Good customer service is hard to find these days but th The service I received was beyond my expectations. It all started with a same day appointment. Good customer service is hard to find these days but this Porsche dealership has it. I will continue to take my car there for service. More

LIKE CLOCKWORK I recently purchased a new Cayenne and have been so pleased with the speed, efficiency and professionalism of David Barron with respect to service rel I recently purchased a new Cayenne and have been so pleased with the speed, efficiency and professionalism of David Barron with respect to service related issues. The car is a dream, of course - but being able to depend on the dealership after the fact is what really matters to me and David Barron has come through big time. The minor issues I had with the car were tested, fixed and then tested again. Thank you David - you've made my experience with Porsche of Riverside a real pleasure to do business with! More

Great Customer Service! Can't say enough about Porsche Riverside. Took my wife's new Cayenne in to the service department for some issues with the paint. The service staff Da Can't say enough about Porsche Riverside. Took my wife's new Cayenne in to the service department for some issues with the paint. The service staff David Barron and Henry Queada were very accommodating and professional. Cody Allen had a loaner vehicle setup for me to use while the vehicle was there. Coming from Orange County, This made it convenient for me to get back home. Picked the Cayenne up the next morning and was very pleased that they took such good care of it. They did an entire detail to the car! I had asked for only some areas that had water spotting on the roof and hood be taken care of! This as far as I am concerned is great customer service that shows how much they appreciate their customers. My experience with Porsche Riverside from Sales to Service has been a pleasure, and I will continue to use them for all my needs in the future! More

Michael Barcelona-AGAIN...EXCELLENT! Michael Barcelona! What can I say about this guy. Always professional, courteous, attentive, knowledgeable and friendly. Kind of like taking your Pors Michael Barcelona! What can I say about this guy. Always professional, courteous, attentive, knowledgeable and friendly. Kind of like taking your Porsche to a caring friend. He's the kind of guy you WANT looking after your car. You "car fanatics" know what I mean. Once again, his top notch service will keep me coming back to Walter's Porsche for all my needs. Good job!! More

Above and beyond This is a great dealer. They have competitive pricing and great staff. Henry has gone above and beyond to help in caring for my cars. I highly recom This is a great dealer. They have competitive pricing and great staff. Henry has gone above and beyond to help in caring for my cars. I highly recommend this place. More

XLNT SERVICE WITH DAVID AND SALES WITH TIM CHURCHILL I took my 911 Turbo S in for a minor repair, David Barron was fantastic in the Service Dept and took care of everything very efficiently. Larry Palm I took my 911 Turbo S in for a minor repair, David Barron was fantastic in the Service Dept and took care of everything very efficiently. Larry Palmer the Service Manager identified the problem immediately and got everything ordered and repaired in a timely fashion. I had a fantastic new 718 Boxster loaner vehicle that I just loved. While there I visited the sales department where Tim Churchill started the wheels turning for my next Porsche purchase . . . a new Cayenne !!!! Tim went over all the details, and reviewed the positives and negatives of the options I am considering for the vehicle.- Tim Churchill is a great sales person - extremely knowledgeable, loves the the Porsche Brand, and I can call him day or night with a question or problem and he is always right there to help. More

Service dedicated to excellence Walter's Porsche has always had a great reputation for an outstanding service department. This year, however, my experience was even better then great Walter's Porsche has always had a great reputation for an outstanding service department. This year, however, my experience was even better then great. Michael Barcelona, my service advisor, has made sure my requirements were fully met, gave me some great advice and made me feel like his most important customer! Way to go Michael!!!! More

Mike Barcelona ... Wow, Over the top customer Sevice ! My car had a oil level is above maximum service message. I just got the car form a private party a week earlier and was concerned. So I went into the My car had a oil level is above maximum service message. I just got the car form a private party a week earlier and was concerned. So I went into the service center w\o an appointment for my Porsche Cayenne e Hybrid. As soon as I pulled up to Walters Porsche Sevice Ctr , I was met by Mike Barcelona. He cheerfully greeted me and asked about my car. I showed him the error message on dash and he then proceeded to take down car info. He then asked if there was anything wrong with car." I said no"Then he directed me to his desk and proceeded to explain my car issue and what service will take place to correct issue. He then did something I was not the least expecting, he provided a loaner although I had no appt. i could have waited or I thought I would need to rent a vehicle from enterprise. He explained what steps the Sevice center would take, the approx time my car would be ready etc. Sure enough I got a call from Mike very close to the time he said my car would be ready and told me I could pick up the car and that there would be no charge. I told him I was not able to come at that moment.... he replied" if it works better for you , feel free to come back tomorrow and there would be n/c for lonaner. I told him that would be great. Fortunately, I was able to complete my meetings early so I returned loaner and picked up my car Mike went over the paperwork, my next service needs etc , explained what was done on my car and asked if I had any questions. I signed paper work and got copies for my files. I was extremely impressed with the thoughtfulness and customer service I received. I look forward to the next time I have to take my car into Sevice and work with Mike. Great job Walters Porsche. More

Service advisors David, Henry, and Cody are hands down some of the best service advisors in the business. From the time they greet you upon arrival, to walking you out David, Henry, and Cody are hands down some of the best service advisors in the business. From the time they greet you upon arrival, to walking you out to your loaner. These guys are knowledgeable and their customer service skills are on point. I have many options as a consumer living in SoCal when it comes to servicing my Porsche. I feel confident and comfortable going to Walter’s. Thanks guys and keep up the great work!!! More

Continuiously satified customer My experience with Walters Porsche of Riverside continues to be great. Reason being I think is the level of comfort I feel doing business with the ver My experience with Walters Porsche of Riverside continues to be great. Reason being I think is the level of comfort I feel doing business with the very knowledgeable and attentive staff. With David Barron , my service advisor, their was no pressure, just very good and knowledgeable information needed for me to make a sound decision. Very satisfied , thank you David. More